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The kitchen/restaurant staff went the extra mile to accommodate our children's food allergies. All of the staff were extremely friendly and positive.
Beautiful hotel, great food and excellent service.
It was totally relaxing! Everyone was friendly and helpful.
everithing all right no
the hotel in located nearby resturants, shops, supermarket
The pool was great , breakfast was excellent
Staff attitude, hotel facilities and cleanliness Charges for parking and internet
High servicelevel - nice waiters and facilities
Good food as hotel has good restaurant No
The location is ideal, in the centre of the village. There are ski hire facilities within the hotel. The spa facilities are of a high standard. At the time of my visit the hotel was very popular with Eastern European tourists who monopolised the spa area. It was not quite as bad as Germans laying towels on sun-loungers but not far off!
In-line skating no
easy to get, right in center of Kaprun; easy access to cable cars; nice view over the Kitzsteinhorn peak; clean and comfortable room nothing to say
Located right in Kaprun's center piazza, the staff is very very nice and welcoming. Also, there's a computer with free internet. Perfect place.
We liked a lot the kindness of the hotel staff, the rooms very comfortable, the nice breakfast buffet and dining room, the free access to internet, the location,...evrything was excellent!
we had anice stay at he pension the room has great view and the staff is very freindly and i woud certinly stay again next time no elavator
its very comfortable hotel and near from a lot restaurants. the breakfast time was from 8;30 to 9;30 i hope they make it more long until 10;30 so guests can catch it .
Staff were very friendly and parking was large
free wireless internet,and location good,and there is a good swimming pool and breakfast ,and a good garage. there is no air conditioner so in summer you have to check the weather.
Nice atmosphere , very good restaurant Low standard spa , very cold water in swiminngpool
Great location, friendly and helpful but not intrusive staff, half board excellent value and plenty of good food, clean facilities, zell am see / kaprun visitors card excellent benefit. We did not use the pool or sauna.
Staff, location, hotel (great breakfasts ... : - ) aircondition could make it a pefect experience
All they have been fantastic but I some observations on the location of the room was overlooking the street, causing inconvenience, and adaptation.
Excellent quiet location in central Kaprun. Very friendly run family hotel. Warm welcome and free drink. Good breakfasts. Facilities good - swimming pool, sauna, jacuzzi etc. Very enjoyable stay - would recommend hotel to others.
Very friendly staff, excellent food, nice swimmingpole and sauna. Not expensive in comparison to the quality.
just a fantastic hotel with great staff set in an amazing location
This is a nice hotel, well situated and calm. Good value for the money
Great service, friendly staff, small touches e.g. snow/ski reports in the morning. A kingsize bed which was made up of one matress (rather than two joined together), would have been great.
The staff were very friendly and welcoming. The location is just far enough from the village centre to have peace and quiet. The sauna is an added bonus, as is free internet access. The pool is a strange shape which makes swimming difficult. The chef could be more original - exactly the same plated salad 3 nights running.
Every thing was fine friendly helpful staf, convient location with Spa and Wellness facilities available if required. What more could a person need. Nothing
Quality of hotel facilities.
The staff in the hotel were very friendly and helpful. There was a nice selection of food on the breakfast buffet. The hotel was in a really good location for all the shops, restaurants, facilities and ski bus stop in the centre of Kaprun.
The hotel was very comfortable and clean. As it is in the centre of the town it it convenient place to stay
hospitality,rooms are big enough for family
very close to all of the towns shops/bus stops/ slopes
Hotel was very clean and comfortable - staff were very friendly and the food was great.
Close to all local amenities. Nice views. Good breakfast selection. Very good restaurant. Friendly staff.
Staff was friendly, room was nice and comfortable Breakfast was not always filled up, we had to wait quite a while to get the food we wanted.
Excellent and friendly staff. Restaurant very good. Free internet in the room. Room could be cleaned better. Breakfast fruit juices of very poor quality.
Very comfortable hotel in central village location with well maintained Wellness facilities. The staff are very friendly and some meals were of excellent quality. Very quiet during April. Booking.com suggests that there are no cancellation charges but the small print says that the deposit is non-refundable. 500EUR was taken at the time of booking and this was non-refundable. Be careful! Prices of drinks were excessive.
Lovely atmosphere and lovely people surrounding you. One of the best restaurants I have ever visited, wonderful cocktails at the bar created very creatively, lovely Spa, perfect service. No
Cosy family atmosphere. Friendly staff. Wonderful views. Great hotel for a holiday in the Alps. Excellent food.
Fabulous!!!!! Fantastic staff. We really enjoyed our stay and highly recommend this hotel.
I highly recommend this hotel. The appartments are very comfortable, cosy and fully endowed with all facilities. Also the staff is very nice and supportive.
Very nice, brand new, modern and comfortable appartments. Friendly staff. Appartments are fully equiped with all kithen and another electronic eguipment. No.
Very nice flat with all family needed machines etc. Laundry machine could have been in own flat.
Very nicely appointed apartment,light and welcoming with spacious living area and two bathrooms, spotless and brand new. Internal lift to basement and garage parking was excellent - this residence is perfect for people with their own car wishing secure parking. lovely location just at edge of town . The internet access was by a long cable that plugged into the cupboard by the front door. This meant that my daughter had to sit on a seat in the corridor with her computer on her knee - she had study to do and this was quite an awkward way to work. It also blocked access up and down the corridor. Our criteria for booking had been separate bedrooms for my daughter and self, safe garaging for car and internet access , so the latter was disappointing. I also thought the 50E extra for staying 5 nights was unfair in a building that was empty otherwise.
We felt very much at home. We had a very warm welcome. Rooms were very comfortable. Food was excellent. Strongly recommended *****
It felt like staying at a friend of friends house. In the most positive way! True Austrian atmosphere in a family run hotel and a total bargain with half-pension that made our holiday quite a bit cheaper than expected. Cosy, warm and relaxed - nice and clean rooms. not fancy ;o)
everything/..was a very short visit
very friendly staff, very good food, comfortable rooms
All the staff at the hotel were absolutely fantastic. Probably the most friendly place I have ever stayed in!
We were very happy with our stay. The family made us feel very welcome and were friendly. Our room was beautifully decorated and was clean and warm. The food was fresh, plenty of it and presented beautifully. We can't wait to go back there. Everything about our stay in Hotel Martini was great. Nothing bad, everything was great !!
The hotel is a family run business and the everyone was incredibly friendly and helpfull. The food was excellent and there was a friendly atmosphere which made our honeymoon stay most agreeable. I would thoroughly recommend this hotel to someone looking for a fantastic experience. Kaprun is located in a beautiful valley near to key tourist attractions such as Ice Caves and Krimml Waterfalls
very friendly personal,excellent kitchen no,not at all
Fantastic staff, all of them very friendly and helpful and looked after our every need. Very good food, well presented and lots of it! We were very happy and very pleased to stay. Nothing to not like about it, maybe too much food (and so good ...)