Nur-Sultan hotels

Pros: Great location Very confortable and clean place

Pros: Free tea! The reception staff were friendly, knowledgeable and helpful. The room was comfortable and the bed had a curtain and power socket and a comfortable mattress. Also a locker was provided. The location was as good as you can get in a city not designed for walking.

Pros: The staff was extremely nice and helpful, great guys! The hostel is clean, nice, bed was comfortable. It has a lovely atmosphere too!

Cons: It would be nice to have a possibility to buy breakfasts. The room was a bit too small

Pros: I am a resident of Kazakhstan... and I was traveling around Europe for the past 3 years. This is one of the best experience in hostels I’ve ever had!!! Really new, comfy and safe area! Everything is close by. What I really liked is that the hostel is small - just 4 rooms with bed which makes it really safe. You can use kitchen facilities, you’ll have your own keys for entrance, for wardrobes.. otherwise, definitely stay there for a comfy and safe experience !

Cons: the only negative thing I can say is that you can hear everything which happens outside of your room... can’t really sleep over 9am

Pros: Very helpful staff. They speak English and went out of their way to assist me when my bag got lost by the airline. Beds have curtains, lights and power points Place was very clean and easy to socialize. Tea & coffee provided Well located One of the best hostels I've stayed at

Pros: Good place to rest before a long journey. Good WiFi, has bed curtains for privacy, lockers for luggage and personal belongings.

Cons: Met a rude Kazakh guest.

Pros: Big and clean room. Excellent English and helpful staff.

Pros: Staff's English is excellent and helpful. Room is big and clean. Kitchen is well maintained.

Pros: Perfect - coffee and tea available as well as a washing machine (noon - 10pm)

Pros: Nice small hostel in a good location. Good value for money.

Pros: The accomodation was very pleasant and the staff very friendly and I would like to thank both adiya & dos & mussabek

Pros: Superb new hotel. Excellent service. Huge and comfortable rooms

Cons: The only problem I had was with neighbours banging doors late at night.

Pros: We really enjoyed our very short stay! We were celebrating my sons birthday and even on a short notice Yekaterina ( from reception) manage to organize so many surprises for him! Thank you really for making this day unforgettable

Pros: Great place, well positioned and friendly staff

Cons: Nothing

Pros: I loved our hostess, Aigerim, she was so wonderful and welcome. The best customer service we have ever received. I was sad that we didnt get to let her know how wonderful she truly was. She is the Ritz-Carlton in Astana. Without her, that hotel would have been just another place to stay.

Cons: The only thing I didnt like was that our breakfast was different from what we requested. It would have been nice to have been notified that it wouldn't be what we expected.

Pros: It's like different planet in the middle of Nur Sultan. Just enjoyed it.

Cons: Brunch price was shown without VAT. Since I never seen this kind of tricks in KZ, was a bit surprised when bill was 10% bigger then expected.

Pros: We had a wonderful stay at the Ritz-Carlton Astana. Room is beautiful, staff are amazing and very attentive, hotel location is excellent and great spa facilities.

Cons: Breakfast unavailable after 1030am on a Sunday meant we missed breakfast due to working out first. The kitchen wasn’t accommodating when we asked for toast!

Pros: Everything was amazing and super luxurious for my wife and I... The hotel staff were very helpful with everything, the restaurant and bar staff were so kind to us (especially our waitress Bakhyt Yerlan and our bartender Didar Alimgazhinov who were the absolute best!)... I would definitely stay there again!

Cons: The hot water in the sinks and bath tub was coming out brown and a couple of times there were water leaks that filled up the whole bathroom while we were showering... The hotel staff were very apologetic and told us that there was a plumbing problem with the whole hotel and they ended up paying for our breakfast... To tell you the truth, It was hard to be mad after receiving such great service!

Pros: People, services, options, food, everything were amazing except for the bed mattresses

Cons: Mattresses are way too soft

Pros: Breakfast was delicious. Nice clean rooms and central location. Helpful staff

Pros: Friendly staff, clean and tidy room, good price, delicious breakfast. Recommended if you want to stay near the monuments and stuff south of the river.

Pros: Great location near the centre of Astana, good price and close to the bus stop for the airport. Room was small but comfortable. Breakfast was brought to the bedroom at a pre-agreed time.

Cons: The room door has semi-transparent plastic stripes in it which lets in the light from the corridor - which can be a little disturbing if you like to sleep in total darkness (like me!). Minor quibble however.

Pros: Great location, daily cleanings, daily breakfast variations, the owner works so hard and treats guests immediately like old friends.

Cons: You can't bring guests after 11 pm.

Pros: Location is perfect. Wifi is good. Place is clean. Breakfast served in the room at the exact time agreed.

Cons: No common room, so no interaction with no one. I stayed 2 days and my room hasn't been cleaned. I personaly don't care, but if you do be aware of that. A small lamp in the room would be appreciated.

Pros: It’s good for solo traveler. Elma was very kind, she picked & drop to airport. Staff was very kind.

Cons: Nothing

Pros: Breakfast & Location is best.

Cons: Nothing

Pros: Very kind host. Excellent location.

Pros: Simple clean hotel in a great location. Nice breakfast

Pros: Very good location close to a major busstop, clean rooms and very friendly staff. They even ordered me a taxi in the middle of the night!

Pros: Location is good. New hotel, everything is clean.

Cons: Check in time strictly at 14:00, if you arrived earlier need to pay half day. I arrived at 12:00 and for 2 hours was asked to pay. If I knew this, I wouldn’t book this hotel.

Pros: Good location close to the EXPO center and also to the airport. Friendly staff. I was amazed by the food and service during the breakfast. Ideal place for the business stay and relax at the same time.

Pros: Close to expo and airport, there is shopping center 100m away. far away from city center, but local taxi costs are in the range of 5-10€. Swimming pool / spa very nice

Cons: Restaurant overpriced and simply not tasty, better avoid it. Becarefully with content of mini bar, in my case one of china beer was expired (2months!!). One of elevetor was not in operation for almost whole week.

Pros: Great location. New Hotel.

Pros: Quality of the rooms and its view, the cleaning, the Spa services, the staff from the bar and the breakfast service were really helpful and nice.

Cons: Our first issue happened when we were asking about the buses, and in a certain moment, a member of the front desk, told us it was not their responsibility. My eyes got big.I tried to forget this moment. On the next day, I made plans to have dinner at their restaurant, Cloud 9, and since I pretended to use the Spa before, I confirmed with the Front Desk that the Kitchen would only close at 11pm. We arrived at the restaurant around 10h30pm, we said we wanted to have dinner, and the waitress lead us to a table in the middle of the room. Since the restaurant was not very crowded, we kindly asked if we could sit in a table near the window, and he said there was no problem, and told us he would get the menus. While we were still having our sits, the waitress came back and asked us if we would want to have dinner, which surprised us, but we replied yes. He explained that the kitchen closes at 10h30pm, and therefore he could only serve drinks. We explained that we confirmed with the Front Desk that kitchen only closes at 11pm, and he acted like that information was wrong. That whole situation made us feel uncomfortable and also not welcome. At the check-out I was expecting the lady would ask us if everything was ok or if we - at least - had appreciated our stay. No. She only told us we still had to pay a part of the bill... Her explanations about the values were very confusing and we decided to pay it and check it on the bill later. Unfortunately I had a problem with my card and it didn't work and she said: "it says you don't have money on your bank account" in a way that sounded very rude to us, specially because the bank account had more than enough money. We used another card and finally left the hotel and after checking the bill we noticed that it was wrong because we were charged for one extra day of breakfast. At least that part was quickly solved through e-mail. This all happened in a small stay of 3 nights.

Pros: Bed is very comfy

Pros: It is very comfortable and clean , the staff were so helpful

Cons: The location is a bit far from the city , although , you have a big mall beside the hotel you still feel that you isolated. Also the room service menue is very limited

Pros: Everything. FX dest would be nice to have

Cons: All excellent , but given hotel had low occupancy , it was pity to get a room without the view

Pros: Amazing view, very comfortable location, parking is big and free for people who stay! We got our two rooms upgraded to a big one with amazing view and our celebration went even better then expected. Very nice staff, especially GR(I don’t remember if it was Asel or Asem, who booked us-lovely!). We asked for some flute-glasses and they brought them immediately. Advise to use spa facilities and the pool, which is warm and not too deep or big(had this problem in hotels, too « gym »-wised usually, but not here). Thank you for an amazing stay!

Cons: We wanted to have breakfast in the miracle but felt too shy because of lack of information about it! But more our fault that we didn’t ask!

Cons: All staff were really supportive and very kind

Pros: The staff were unbelievably

Pros: Everything was great!

Cons: Nothing!

Pros: all

Cons: nothing

Pros: Everything from the portier to the butler.the reception team making sure to give the right information to the rest of the team

Pros: Basically everything. The staff was awesome! Butler Service is not a must, but nice to have, especially the 24/7 Service!

Cons: Nothing, except the fact, that males and female cannot share the finish sauna and steam room. Only Hamam is common.

Pros: The hotel staff is very friendly and supportive

Pros: The room size, interior were absolutely fantastic. I have stayed at St. Regis in Singapore and Moscow in last 12 months, but this one is far above both in terms of facilities

Pros: Outstanding service! Beautiful clean hotel! No better place to stay in Nur-sultan

Pros: This is an absolutely fantastic hotel. Fabulous staff and facilities. Just amazing.

Cons: Nothing to fault.

Pros: Pool, breakfast, perfect staff, amazing and luxurious rooms. Personal Butler

Cons: I would’ve liked to see a bit more for the money charged

Cons: The common area too small

Pros: Staff were great

Cons: Mattress was uncomfortable

Pros: Very clean and comfortable beds

Cons: There was no tea and coffee

Pros: There were other travellers In kitchen to hangout with

Cons: The lady who did not speak English was talking to my friend who was also local and it took her long time to explain how to reach to the hostel we have to walk for 25 minutes and Wrong ways four times. I was carrying heavy bags and then every time she gave it wrong way to enter even if you speak in local language with a local lady who was my friend . I'm up the private room but there was no information that the toilets will be outside the private room and would not be attached. it was really late. I found no place to exchange the money and when I offer to pay by card she rejected and then I have to borrow money from my friend. I did not enjoy this place at all except for the fact that the other travellers so I felt better after hanging out with them

Pros: Great hostel with very friendly and organised staff. Very clean and Great value

Pros: Very good hostel, located midway between new and old Astana. Nice size of rooms, very comfortable beds and good bathroom facilities. The manager is the nicest lady in Kazakhstan, very helpful.

Pros: The room is clean and nice, locker & key are provided, the kitchen has all stuff that you need in case you want to cook. The shower is great with hot water. The owner is very funny and kind!

Cons: Can't think of anything!

Pros: It was clean and well organized,15 min walking from city center - I really recommend!

Pros: Here's the 444th review for Hostel Nomad 4x4 with a 8.8 score :) The staff is serious and professional. So far the least problematic and most optimal staff i dealt with in KZK. Depending on who's local staff is in duty, one can speak german, another french, all have some english. It's clean, has wifi, hot water for shower, lockers, kitchen. Considering Nur-Sultan/Astana being less busy than Almaty, I have still met a very diverse set of travellers there.

Cons: Be careful to use the 2GIS app, not the Mapsme app (2 Gis is more accurate because of some closed roads). Always carry your passport with you (during the night, police routine rides may ask you for identification).

Pros: One of the best hostel experiences I’ve ever had. The facilities are well designed, clean and comfortable. The rooms are quite spacious. The hostess Aygul Opa is very friendly, hospitable and helpful (special thanks! :)). Overall, very warm and nice atmosphere. Would definitely recommend!

Cons: You need to walk around 8-10min to the nearest bus station. Might be too picky though :)

Pros: The lady, who owns the hotel is always there to help and talk. This is a small family hotel with a nice modern decor. The rooms are super clean and quiet. The position of the hotel is very good, as you can walk to many attractions and then, if you are tired and far, you can take the bus as the bus stop's also nearby. Although it is close to the main road, this is a quiet location. The breakfast is a typical Kazakh style, so do not expect a buffet. But if you prefer something you would like to have, get it organised at the evening, the owner is very dedicated to her clients. We wish this place, all the best!

Pros: Location and affordable room .

Cons: - Breakfast has to be at 9am. The owner cooks for u some eggs and sausage, bread and some cookies. - NO ENGLISH at all.

Pros: Great Customer Service! Thank you for making my parents feel special.

Cons: It would be great if hotel was taking online payments to avoid the hustle. However, they handled the situation very professionally.

Pros: Small, confortable hotel that has everything you need - in fact, we enjoyed our first stay so we came back again. Big, confortable bed, clean place, no problems with hot water. Good breakfast (fried eggs with sausage or porridge, bread and butter or cheese, biscuits, a salty pastry and tea or coffee), and you can have tea or coffee anytime in the breakfast room. Rooms have mosquito nets, fridge, a jug of water, tv with many international channels (mostly Russian) and our second room had a kettle. The staff is really welcoming and helpful, they really try to meet every need, and some speak some English. There's a minimarket around the corner and a bus stop just in front of the hotel.

Cons: Nothing really

Pros: The staff were very kind and helpful. It made the stay very enjoyable. The place was clean, and it was in a good location to visit some of the main sights and also has a mini market near by ! The breakfast was also good! Just ask reception for the air conditioning remote control.

Cons: It was all good!

Pros: the hotel is great! and the price is so reasonable! the location is great, only 15 mins walk to Highvill and the mosque. it is right beside the American Embassy. It is a family run hotel, the mom and daughter (I assume) are so nice and will facilitate you. the rooms are clean and very cozy.

Cons: in some rooms the wifi signal is quite weak.

Pros: There is a Bus Stop, "Akyrtas", across the road when arriving from the new Train Station (Nurly Zhol) (No 14 Bus from the Train Station), and a No 40 Bus takes you into the centre of the city. The owner was helpful and the hotel was absolutely clean and quiet. Breakfast would benefit by some toast and jam to add variety. Tea and coffee available 24/7. The hotel is at one end of the axis of parks and buildings that form the tourist sights - the Pyramid, Column, Mosque, etc. A No 40 Bus takes you to the other side of the river to see the other buildings.

Cons: I have no negative remarks to make about this Hotel.

Pros: Staff is great

Cons: insulation is weak

Pros: Great place to stay. Welcoming staff, clean room, nice filling breakfast. Maya and Aiman the receptionists were really helpful organising taxis, ect. I would definitely return if I visit Nur-Sultan again.

Cons: Nothing.

Pros: The staff at the hotel are kind and helpful and always there if you need help. We don’t speak Russian or Kazakh but we all managed to communicate really well. Our room was comfortable and very clean. It had a fridge and cable tv. Breakfast was good and you could get a hot drink at any time of the day in the breakfast room. The location is good for visiting the National Museum and the attractions near there but you need a taxi/Uber or a big walk for other places. We ordered food in one night and they had no problem finding the place.

Pros: very nice owner, clean and spacious room, centrally located, great price

Cons: pillow and douvet could be changed - they are a bit worn out. Also toilet could be a bit cleaner. A bit difficult to find first.

Pros: The owner,abay,was very helpful n makes one feels like home. Very accommodating.

Cons: Nothing

Pros: An ideal location right in the very heart of Nur-Sultan. Friendly and exceedingly helpful hosts and a welcoming atmosphere. Great facilities, especially the wifi and shower rooms, and stunning views from the rooms. A great Kazakh restaurant, Saksaul, is located in the same building. Definitely a place to return to.

Cons: Everything was perfect :)

Pros: Location is amazing!!! 3 min to Bayterek Tower!! Staff is very nice and helpful. Everything is clean. They let me check out at 4am and had lockers. Would definitely go back!!

Cons: Entrance is bit complicated.

Pros: Brand new, very clean, the luggage could be left in the apartment all day, would only recommend and the view is just amazing

Cons: Not easy to find, ask for the pictures of the entrance

Pros: It was clean and all but I rated 10 because of the grandma (host). She was as good as a mom.

Cons: I thought I would get a view of BAYTEREK TOWER or KHAN SHATYR but I didn't get any of them. If you hope for the view of those two. Then stay away. Or else if you want the view of the city then go for it. AIR CONDITIONER wasn't there and it was hot AF.

Pros: Great location for exploring Astana. The hostel was very nice for the money, and the bed was nice and clean. Very kind and friendly owners with plenty of suggestions about attractions in Astana, who also helped me with taxi to and from the hostel.

Cons: It is a hostel, so your experience will depend on the other guests.

Pros: located in the very city center, very nice team, amazing view

Cons: toilet is shared

Pros: I did really liked the location. With nice view of the beautiful city of Nur Sultan. Super nice hosts.

Pros: Everything was great, totally recommended!

Pros: Very nice hostel. Maral is the best host! She can't speak much English but with the Google translater everything worked out. She is very warm hearted and welcoming and will help you find good places to go and how to go there. I will definitely come back when I'm in Astana again.

Pros: Great stay. It checked all the boxes for backpackers/ cheap stay hostel. Great WiFi, hot shower, everything was very clean. Full kitchen to cook meals. The staff was very helpful and easy going. I will stay here again. There is a bus stop right outside of the hostel and a convenience store across the street to buy snacks.

Pros: The staff is definitely the best part of the hostel. Always trying to help, always ready to help you with whatever you need.

Cons: It’s a simple place, just don’t expect a quite cool hostel with a lot of travelers. They have more local people who lives there.

Pros: The staff was very friendly and warm. She kept the space very clean. It is close to restaurants, malls and grocery stores.

Pros: Clean and tidy, friendly staff, nice breakfast

Cons: N/a

Pros: We slept in the double room, which was big and clean, bed was comfortable. The hostel is like an flat so you feel at home, right in the center of Almaty in a small residential area (the London of Astana!). Kitchen has everything, bathrooms are clean. Staff is very friendly, they can arrange everything for you. Taxi from there to old train station takes 15 minutes, 1000 tenge (2,5 €).

Cons: The door of the double room is half transparent glass, so you can see the light through the door and the light stay on all night long. Moreover, people in the hostel were noisy in the kitchen very late in the night so it was hard to sleep until midnight.

Pros: staff incredibly friendly and helpful nice atmosphere would definitely stay here again

Pros: The staff were SO NICE and friendly. We really enjoyed talking with them, even if it was just through Google translate. The kitchen and other facilities are really nice and it was a good value for what you get.

Cons: It was difficult for us to find the entrance (it's around the corner).

Pros: Breakfast was outstanding

Pros: Room is tiny and clean, big enough for 2 people. Bed is not so soft but it's completely not a problem. Located at a quiet place and you can sleep very well without any noise. Maya is so so kind and she can speak some English, No difficulties in communication. A nice stay here!

Pros: Good value, good transit option.

Pros: Clean, big room Amazing and friendly staff :)

Pros: Lady honor is wonderfull women

Pros: Very friendly and helpful owner who also speak english. They offer transportation at a reasonable price. The room is clean, spacious and comfortable with a shower. There is also a well equipped kitchen in the house. Busses to the city and Airport are near.

Cons: The area is a bit off the center. Walls are thin.

Pros: very helpful and english speaking staff :)

Pros: Very nice, welcoming helpful owners of a comfortable guest house. Clean bathroom, good internet connection. Definitely coming back!

Pros: Great hotel, very nice sauna and pool, helpfull staff.

Pros: Everything was great!

Pros: Cozy and clean room. Great location. Friendly staff.

Cons: Nothing

Pros: Outstanding location; friendly staff, free laundry service, good value

Cons: Limited English is spoken by the staff but they try very hard to communicate.

Pros: The location is the best, so close to Baiterek Tower. WiFi was also very good and consistent. Staff always very friendly and pleasant. They washed and Ironed my partners blouse free of charge. Big room in old fashioned style. in the whole on arrival room was clean

Cons: Breakfast was a very strange experience. You need to choose from 4 menus the night before. On one menu it said "English Sandwich", as I have never heard of an English Sandwich, I had to try. Apparently 2 slices of cold toast filled with smoked sausage, cucumber, tomato and mayonnaise......terrible. Room was not cleaned well for 2nd day. and also no hot water for several hours

Pros: Like family oriented hotel ....safe and secure

Cons: Nothing....everything good

Pros: The staff went out of their way to be helpful - for everything - timing of breakfast,, storing items while we were away, ordering transportation, etc. Felt like home!

Cons: -

Pros: Large and clean rooms, great shower with amenities, free laundry service, nice breakfast, great location.

Cons: No windows in the rooms.

Pros: + Very clean, comfortable, quiet and spacious rooms with many helpful amenities and facilities (everyday tea and coffee, room service, free laundry, quick Wifi, welcome-chocolate), comfortable beds, pleasant shower + Extremely helpful, courteous and solicitous English-speaking personnel, that tries to fulfill every wish of the guest (e.g. they gave us helpful support against a fraudulent taxi driver from the airport [I strongly recommend to inform the hotel before your arrival and ask them to arrange a pick-up from airport] and they allowed us to store our luggage twice, while we very heading for two nights to Semey and Karaganda) + The hotel has certainly the best location of whole Astana (or now: Nur-Sultan): On the right, there's the Presidential Palace, on the left is the Bajterek Tower and in front are the singing fountains.

Cons: - Really nothing, everything's perfect in this hotel

Pros: The location of the hotel is the best possible, in the very centre of Astana/Nur-Sultan, next to Baiterek Tower. The room I had was spacious and comfortable. The staff are excellent, very friendly. I arrived earlier than the check-in hour, but as the room was available, I could take it within 15 minutes. This early check-in was given without additional charge. There are four options for breakfast, personally I did not like the sausages very much, but omelette and porridge were very good.

Cons: Coffee for breakfast could be better, but that's perhaps because Kazakhstan is a tea drinking country.

Pros: Small hotel in the heart of the new city, very close to Bayterek Tower, nice staff, large, bright and comfortable room with all you need, good WIFI, breakfast okay, but without much variety

Pros: Design of room; quality price ratio

Cons: Confusing breakfast

Pros: The hotel is clean, new and well equipped. The neighbourhood is calm. Nicely located along the Triatlon park and Ishim river. Hotel provides bikes for rent for free; perfect to take a ride and discover the city. This hotel attracts a lot of couple the weekend since there is a little Eiffel to the left of the hotel, so expect to see people the weekend. The staff is really helpful and friendly. Would highly recommend!

Pros: Friendlyness, clean, just perfect for a business stay.

Cons: The position is quiet, good air, but some 10 min by taxi from main locations.

Pros: Everything else: beautiful, modern and spacious room (suite), the Smart TV, the tasty and rich breakfast, the wonderful view.

Cons: Weak wifi, there was no bell boy for helping with luggage, although the receptionist offered to come himself.

Pros: Everything was fine, quality breakfast. Unlimited coffee!!

Cons: Internet speed was poor.

Pros: New, clean hotel in excellent location, great on-site restaurant, and friendly, helpful staff.

Pros: The room was very clean and it was spacious enough. There also was no problem checking-in since we arrived late at night already, the staff still accommodated us. We also enjoyed the breakfast and that they had a car on standby available for a charge. Our view was also very beautiful since it was located centrally.

Cons: We heard sounds coming from the other room that caused us not to sleep right away. Other than that, there was no problems encountered.

Pros: The Breakfast was great, the rooms were very clean, modern and comfortable, the staff were so friendly and very helpful.

Cons: A bit of a walk to the closest shop/supermarket.

Pros: Quite fast check-in, an inclusion of breakfast.

Cons: Hotel isn't very well located. It was a bit hard to get there at late evening. There was a problem with a shower door (wasn't on railing) and a big shower (water holes are jammed).

Pros: Excellent location, between the eastern and the western banks of the river, nice bar & restaurant, enough space in the bathroom and a cozy bed.

Pros: Great location. Friendly staff.

Cons: There was a strong odor of sweat in the room.

Pros: Very kind and helpful staff

Pros: Location friendly staff and a great room

Pros: Location , size of the room

Cons: Great stay at Jumaktas, the staff is super polite and helpfull. Nice location to the main tourictic area, restaurant close by. The spa is amazing.

Pros: Location is good although a bit distance from center. Facilities are very good. Very polite and helpful hotel staff. Breakfast was ok... Restaurant is onside but with a separate entrance. Quite and suitable for business dinners.

Cons: average breakfast, no fresh fruits food at the restaurant is overpriced

Pros: I appreciated the friendly, professionally reception staff , large room n comfortable bed, everything around n easy to move . Health club was perfect specially the gym

Cons: I would like to suggest that its very good if you improve the breakfast

Pros: Everything was perfect

Pros: We really enjoyed the hotel staff facilities, room everything was superb however breakfast was mediocre everything else is great

Pros: Very convenient location just around 800 meters from the city centre. Bus stops located just across the street (21+28+50 for central area, 21 also convenient to go for the opposite river bank). For getting to space centre area there's direct 37. If you go few more steps, you can also catch 10+12 buses to the airport. Wifi worked well, breakfast choices were nice, coffee really good (and even if you don't like a coffee, just across the street is McCaffee opened guessing 7-24).

Pros: We really liked the location of the place. City centre is within a walking distance. Breakfast was average plus, including some hot meals as well. Very nice staff at the reception.

Cons: The service of the restaurant was super slow.

Pros: The room is comfortable, big and clean. The breakfast is very good and the restaurant is opened 24/7. Personal is kind ans friendly.

Cons: Walking a bit far from city center

Pros: Friendly staff, very clean and comfortable, nice breakfast.

Pros: We went to Kazakhstan for Dimash’s concert.The staff are very friendly and patient,giving us a lot of help !Thank you very much. If there is another concert of Dimash in the future ,we will come again

Pros: Staff was super. Location was ideal for me.

Cons: Maybe breakfasts could be better, but it depends

Pros: Clean nice room, friendly staff on reception

Cons: Poor breakfast

Pros: Great hotel! Great beds. Excellent and cheap food in hotel restaurant. Lady in reception AKMARAL DID speak good English and was very nice and helpful. Greatest DRIVER to take you around to SUPERB places in ASTANA is: DAMKA ! ASK reception for his WhatsApp. Or go to Indy-Guide.com Really worth it! Can't praise him enough!

Pros: Hotel in very good location, near the bus stop that goes from the airport (nr 10 or 12). Although we came around 9 am we very immediately checked in without additional fee:-) The breakfast was good although do not expect typical european buffet. In the vicinity of the hotel there is a good supermarket.

Pros: The hotel staff are always helpful & provide useful information.

Pros: I frequently visit Astana and this is my first choice for a hotel there. Budget accommodation, but very clean and new and conveniently located. Nothing over the top, but very good value for money.

Cons: Some staff members were asking us "which room number you are in?" and "are you checking out?" every single time we passed by reception desk. As if they wanted us to leave as soon as possible.

Pros: Breakfast

Cons: Location

Pros: Everything

Cons: Nothing

Pros: cold, not tasty, you need change the pastry chef

Pros: One of rare hotels that has a special rooms for smokers.

Pros: I stay here every time I pass through Nursultan city as it is very close to all amenities like shopping mall, airport, train station etc. The hotel staff are so friendly and always ready to serve with a smile. The hotel itself is always clean.

Pros: The property is clean and is presently well maintained but language is a problem.

Cons: Communication was a problem at times

Pros: Very satisfied with checking in to the hotel. Excellent room.

Pros: 24 hours restaurant, and free bicycles rental

Cons: Breakfast is very limited

Pros: The location is very convenient; on the way from airport to the city of Astana, just at its border and near a shopping mall. The hotel is new. Modern and pleasant style. The food is very good.

Pros: It is a brand new hotel, so everything is new and fresh, very cosy and nice, breakfast is nice, included things I prefer - brewed coffee, porridge, fresh bread, cheese, vegetables and fruits.

Cons: I would recommend its reception to be not that pushy regarding card payment procedures - I wanted to pay right away for my stay and breakfast, but the receptionist insisted that I would rather pay at the checkout, because they thought I might change my mind and wouldn't have breakfast in the morning, so they don't do the return (I don't see the problem with that though), but I tried to explain that in the morning I might be in a hurry and I wouldn't like spend time on payment procedures and would like my documents be ready, finally we came into consensus that they would put on hold the payment amount and if I have breakfast, they will withdraw, so I guess it was both convenient for them and me. :)