Secret Cliff Villa

Guests have praised the amazing location, great breakfast, and stunning views from the hotel. The infinity pool and the restaurant have also been highlighted as excellent features.

Yes, the hotel offers parking facilities for guests. Additionally, there is an airport shuttle service available for a surcharge.

While some guests have mentioned issues with cleanliness, such as neglected cleaning and smelly rooms, others have praised the beautiful environment and the infinity pool. The hotel is set in a nice piece of land with stunning views.

Guests have had mixed experiences with the staff. Some have praised the friendly and excellent staff service, while others have mentioned that the reception staff were unhelpful and arrogant. It seems that the hotel may be understaffed, leading to long queues at reception.

The hotel is located in a high season area, with February being the peak time. However, guests have also enjoyed the amazing views and cool breeze from the clifftop, making it a great place for a quiet stay. It's important to note that the hotel may be understaffed and some facilities, such as the pools, may not be well-maintained.

Some guests were disappointed with the rooms allocated on the other side of the road, which had limited views. Requesting a room in the main hotel side might provide a better experience.

The hotel is not close to shops, so be prepared to use tuk-tuks or taxis to get around. Factor this into your budget and plans for exploring the nearby attractions.

Some guests found that the room they received did not match the pictures on the website. To avoid disappointment, consider confirming the room details before booking or upon check-in.

Several guests mentioned issues with cleanliness, including dirty pools and neglected cleaning. It may be helpful to inquire about the current state of facilities and housekeeping upon arrival.

Some guests noted that the hotel seemed understaffed, leading to long queues at reception and challenges with maintaining cleanliness. Setting expectations for potential delays in service could help manage frustrations.

The hotel is conveniently located near various attractions such as Freedom Beach, Karon Beach, and the Big Buddha. Take advantage of the proximity to these sites for a well-rounded experience.

A guest mentioned a lack of vegetarian options at breakfast despite reminders. If you have specific dietary requirements, it may be beneficial to communicate them clearly to the staff in advance.

The hotel does not have direct beach access, so consider renting a motorbike or car to explore the area more freely. Alternatively, budget for taxi or ride-hailing services.

The on-site restaurant was described as a bit expensive compared to town prices. Budget-conscious guests may want to explore dining options outside the hotel for more affordable meals.

Some guests highlighted the need for better maintenance, particularly in walkways and areas that appeared neglected. Understanding these potential issues can help set realistic expectations for the overall condition of the property.