Kyukaruizawa Kikyo, Curio Collection by Hilton

The hotel offers a shuttle service, a public bath, and a cozy, modern design, as well as an excellent breakfast and a convenient location.

Guests have mentioned that the breakfast could have more variety, and some have found the buffet to be the same every day.

The staff is described as extremely nice, accommodating, and professional, providing top-notch world-class customer service.

The hotel's location is perfect, with walking distance to various sites, and it provides a free shuttle to and from the train station.

Some guests have mentioned that the buffet breakfast was disappointing, with limited options, and that the restaurant 'Sonorite' was strict about not accepting kids.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel offers a free shuttle service to and from the train station, making it convenient for guests to explore the area without needing to rely on public transportation.

Guests appreciated the hotel's public bath, describing it as spacious and clean. It's a great way to relax after a day of sightseeing.

If traveling with children, it's advisable to clarify the room arrangements in advance to ensure that the accommodation meets the needs of the entire family.

The hotel's location is within walking distance of Kyu Karuizawa and other sites, providing easy access to local attractions and making it convenient for exploring the area on foot.

Guests were impressed with the COVID-19 safety measures implemented by the hotel, which contributed to a sense of security and comfort during their stay.

While some guests found the breakfast to be limited in variety, many others praised the quality and taste of the food. It's worth trying out during your stay.

For families or those interested in a traditional Japanese experience, requesting a room with tatami mats is recommended. However, it's advisable to confirm the arrangement in advance to avoid any inconvenience.

The hotel offers a concierge service, which can be helpful for arranging activities, making reservations, and getting local recommendations from knowledgeable staff.

Some guests noted discrepancies in the amenities provided based on the room type booked, particularly in relation to breakfast inclusions. It's advisable to clarify these details before confirming the reservation.