Hotel West End

Some guests have mentioned that the rooms had a stale smell, and there were concerns about the cleanliness of the walls and bathroom faucets. However, others have found the hotel to be very clean with all the amenities.

Guests have had mixed experiences with the food quality, with some mentioning that the breakfast was not tasty and the canteen needs to be upgraded. However, others have praised the breakfast and found the meals to be tasty.

The staff has received mixed reviews, with some guests praising the courteous and helpful staff, while others have mentioned that the staff was responsive but lacked resources and empowerment.

Some guests have found the rooms to be spacious and well-maintained, while others have mentioned concerns about the quality of the beds and the smell in the rooms.

The hotel offers free parking, which can be convenient for guests with cars, especially during peak seasons in nearby tourist areas like Gokarna and Goa.

Some guests recommend checking the room thoroughly before finalizing, as some rooms had issues with cleanliness and maintenance, while others were spacious and well-maintained.

The hotel's central location makes it convenient for accessing beaches and local restaurants, providing easy access to the main market and various dining options.

Guests appreciated the helpful and courteous staff, particularly mentioning Ms. Saroja for her assistance and the overall teamwork of the staff.

Be cautious with the bathroom plumbing, as some guests faced issues with the hot water supply due to the solar heater system, resulting in only hot water being available.

While some guests found the breakfast and food quality to be satisfactory, others felt that the canteen and breakfast could be improved, suggesting that the hotel could focus on enhancing its dining offerings.

Some guests mentioned issues with the hotel's maintenance, including the cleanliness of the rooms, the functionality of amenities like the TV and lift, and the upkeep of the swimming pool.

A few guests noted a stale and damp smell in the rooms, suggesting that guests should check for any such odors before finalizing their room selection.

While some guests praised the hotel for its cleanliness, amenities, and location, others felt that the hotel did not meet their expectations in terms of the overall experience and value for the price paid.

The staff can assist with local transportation arrangements, providing convenience for guests looking to explore the nearby tourist areas using their own vehicles.

If planning to use the swimming pool, consider doing so in the morning when it is reportedly cleaner, as some guests noted issues with leaves and insects accumulating in the pool as the day progressed.