Pros (+) It is a beautiful hotel, but the customer service is very much lacking.
Cons (-) Customer service.
Latest deals for Fairmont Grand Hotel Kyiv
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$301
•Cheapest rate per nightCompare prices for King room and 0 more Fairmont Grand Hotel Kyiv deals.
King room, bed type unknown
$301
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at Fairmont Grand Hotel Kyiv
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Reviews of Fairmont Grand Hotel Kyiv
9.2
Wonderful
552 verified ratings
Wonderful
336
Very good
85
Good
42
Okay
32
Fair
18
Mediocre
13
Poor
26
Summary of reviews
Guests say
Guests consistently highlight the hotel's outstanding service, friendly and attentive staff, and convenient location near attractions and scenic views. Many appreciate the cleanliness and comfort of the rooms. However, several guests express disappointment with the breakfast variety and quality, and some mention issues with the pool being cold, dirty, or unavailable. Despite these drawbacks, the overall impression is positive, with many guests eager to return.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
9.2 out of 10
174 reviews
8.8 out of 10
2 reviews
8.6 out of 10
2 reviews
All reviews
Pros (+) The staff
Cons (-) nothing
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the food at Fairmont Grand Hotel Kyiv?
The hotel's in-house restaurant offers Chinese-inspired dishes, which can be enjoyed on the outdoor terrace. A selection of drinks can be savored at the bar. Additionally, the hotel offers packed lunches if required.
Are the rooms at Fairmont Grand Hotel Kyiv comfortable?
Guests have mentioned that the rooms at Fairmont Grand Hotel Kyiv are larger and more comfortable compared to other hotels. The hotel also provides safety with security staff at the entrance.
Is the hotel staff at Fairmont Grand Hotel Kyiv friendly and helpful?
Guests have praised the polite and attentive staff at Fairmont Grand Hotel Kyiv, highlighting their professionalism and friendliness. Some specific staff members have been mentioned for their exceptional service.
What are the hotel's unique amenities at Fairmont Grand Hotel Kyiv?
The hotel offers a well-equipped fitness center, an indoor pool, a spa, and a sauna. Additionally, guests can enjoy beauty salon services and a pool table during their stay.
When is the best time to visit Fairmont Grand Hotel Kyiv?
The hotel's high season is in January, making it an ideal time to experience the hotel's luxurious offerings and the nearby popular tourist attractions. However, February is considered the low season.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a River View
Guests recommend choosing a room with a river view for a more enjoyable and scenic experience.
Check Room Amenities
Some guests noted that certain rooms lacked a minibar and had limited city views, so it's advisable to confirm room amenities and views before booking.
Consider the Hotel's Location
The hotel's location near popular attractions like St. Michael's Golden-Domed Monastery and Andriyivskyy Descent makes it convenient for sightseeing.
Be Mindful of Noise Levels
Some guests mentioned that the rooms were not soundproof, so light sleepers may want to consider this when booking.
Verify Special Requests
If you have specific requirements such as a non-smoking room or specific room features, it's recommended to confirm these requests with the hotel in advance.
Explore Nearby Dining Options
While the hotel offers dining, guests suggested exploring nearby restaurants for a variety of dining experiences.
Utilize the Concierge Service
The hotel's concierge service can provide valuable recommendations for dining and attractions, enhancing the overall stay experience.
Check for Early Check-In Options
Guests appreciated the option for early check-in, so it's worth inquiring about this service if needed.
Consider Transportation Needs
The hotel's proximity to Kontraktova Ploshcha Station and availability of car rental services make it convenient for exploring the city and its surroundings.
Inquire About Special Occasion Arrangements
If you have a special occasion, such as a wedding anniversary, inform the hotel in advance to ensure any special arrangements are made.
Location
1 Naberezhno-Khreshchatytska Street, Kyiv
What's nearby
- St. Michael's Golden-Domed Monastery0.4 mi
- St. Andrew's Church0.4 mi
- National University Kiev-Mohyla Academy0.4 mi
- Kontraktova Square0.4 mi
- Ukrainian House0.5 mi
- Chernobyl Museum0.6 mi
- Saint Sophia Cathedral0.7 mi
- National Bank of Ukraine0.9 mi
- Ukrainian Parliament Building1.1 mi
- House with Chimaeras1.1 mi
- National Opera of Ukraine1.1 mi
- Museum of Western and Oriental Art1.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Fairmont Grand Hotel Kyiv
Low season | High season | Average price (weeknight) |
|---|---|---|
September | September | $301 |
Cheapest month to stay with an average 0% drop in price. | Most expensive month to stay with an average 0% rise in price. | Average Sun - Thu price over the last 2 weeks. |
FAQs when booking at Fairmont Grand Hotel Kyiv
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See most recommended stays in KyivGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.7 | 1.0 mi | Kyiv Boryspil Intl | 18.1 mi |