Heaven Restaurant & Boutique Hotel

The hotel offers babysitting services, a playground, and kids' outdoor play equipment, making it a fun and safe place for families with children to stay.

Guests can enjoy recreational activities such as fishing, hiking, and horse riding in the nearby area, providing ample opportunities for outdoor adventures.

Some guests have mentioned concerns about the size of the rooms and the noise level, particularly for rooms located close to the main road.

Guests have consistently praised the hotel for its cleanliness, with many highlighting the well-maintained and clean rooms as well as the overall cleanliness of the property.

The hotel offers delicious food and well-presented meals, with guests particularly enjoying the breakfast and the variety of options available at the restaurant.

Consider booking a room in The Retreat, the up-market half of the hotel, for a quieter and more upscale experience.

Take advantage of the hotel's proximity to attractions such as the Kigali Genocide Memorial Centre and Old Parliament, which are within a few miles of the hotel.

Be mindful of potential noise from the main road if staying in the lower part of the property, and consider requesting a quiet room in advance.

Prior to booking, ensure that the room meets your expectations in terms of size and facilities, as some guests found the rooms to be smaller than anticipated.

While the quality of food is good, be aware that some guests found the prices for extras such as tours, food, and massage to be higher than expected.

Take advantage of the complimentary 20-minute massage and consider participating in the hotel's itinerary of activities, as mentioned by some guests.

If the hotel's restaurant prices seem high, explore nearby dining options in the city to find more affordable meals.

If planning to explore the city, consider arranging transportation independently, as some guests found the hotel's taxi service to be relatively expensive.

If specific room features are important to you, such as a balcony or a view, ensure that the room you book meets these requirements, as some guests were disappointed in this regard.

Many guests praised the exceptional service provided by the staff, highlighting their professionalism and friendliness.