Basics
Services and conveniences
Bathroom
Accessibility and suitability
Dining
General
Media and entertainment
Laundry
Family friendly
Parking and transportation
Outdoor
Workspace
Bedroom
Things to do
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel's restaurant offers a great menu with a variety of delicious food, including African dishes. Guests have praised the tasty meals and the freshly made juice and omelets for breakfast.
How is the staff at the hotel?
The staff at the hotel are described as friendly, helpful, and accommodating. Guests have appreciated the quick and excellent service, especially during early check-in and arranging shuttle services.
What are the highlights of the hotel's rooms?
The hotel's rooms are spacious, comfortable, and well-equipped. Guests have particularly enjoyed the large, clean rooms, big beds, and the availability of cribs for families.
Is the hotel's location convenient for exploring the area?
The hotel is located in a quiet and nice neighborhood, with easy access to downtown. Guests have also enjoyed the beautiful view of Kigali from the rooftop restaurant.
What are the hotel's safety and cleanliness measures like?
The hotel follows strict safety protocols, including daily housekeeping, physical distancing rules, and disinfection of high-touch surfaces. Guests have also appreciated the cleanliness and the availability of hand sanitizer in guest accommodation.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Transportation Options
While the hotel offers an airport shuttle, some guests found it more convenient to use the Yego app for taxi services. It's advisable to explore different transportation options for flexibility.
Explore Nearby Attractions
The hotel's proximity to attractions like the Kigali Genocide Memorial Centre and Old Parliament makes it an ideal base for sightseeing. Consider planning visits to these nearby places during your stay.
Request a Quiet Room
If you're sensitive to noise, consider requesting a room away from the main road to avoid disturbances. Some guests noted that rooms facing the main road were noisy, impacting their sleep quality.
Check Room Amenities
Guests appreciated the spacious and clean rooms, but some found the air conditioning to be inadequate for the room size. It's advisable to check the room amenities and ensure they meet your comfort needs.
Try the Rooftop Restaurant
The hotel's rooftop restaurant offers a beautiful view of Kigali and serves delicious breakfast and dinner. Consider dining at the rooftop restaurant to enjoy the scenic city view.
Be Mindful of Construction Noise
Some guests experienced construction noise early in the morning, affecting their overall stay. If you're sensitive to noise, it's advisable to inquire about potential construction activities during your visit.
Consider Alternative Breakfast Options
While many guests enjoyed the breakfast, some found the coffee quality to be inconsistent and opted to order espresso instead. If you're particular about coffee, you may want to explore alternative options.
Plan for Early Check-in
If you have early arrival plans, it's worth noting that the hotel accommodated some guests for early check-in. Consider contacting the hotel in advance to arrange for early check-in if needed.
Address Any Concerns Promptly
If you encounter any issues during your stay, such as a malfunctioning air conditioner or unpleasant odors, promptly communicate with the staff for resolution. The hotel aims to provide a comfortable experience and may address concerns effectively.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
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High season | September |
Average price (weeknight) | $102 |
Average price (weekend night) | $100 |
Urban By Cityblue Kigali is located at KN 51 St, 1.5 miles from the center of Kigali. Kigali Genocide Memorial Centre is the closest landmark to Urban By Cityblue Kigali.
Check-in time is 2:00 PM and check-out time is 10:00 AM at Urban By Cityblue Kigali.
Yes, Urban By Cityblue Kigali offers free Wi-Fi.
Yes, Urban By Cityblue Kigali offers free parking.
Urban By Cityblue Kigali is 4.9 miles from Kigali Intl. Urban By Cityblue Kigali is 60.2 miles from Goma.
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