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Pros. Very nice room, comfortable bed. Good value for price
Pros. Catherine, at the front desk, was so very nice and friendly. Great customer service ! The room was wonderful, I will stay there again.
Cons. Nothing, it was wonderful !!
Pros. SpringHill Suites by Marriott Orlando Kissimmee. Good Hotel family oriented.
Cons. BIG MISTAKE I booked this specific SpringHill Suites By Marriott Hotel in Orlando Kissimmee thru Kayak web site. When we arrived at "mid night" the front desk told us that booking number does not belong to them. They tried to send me to a totally different Hotel called Calypso located behind SpringHill Suites. I refused to go there because I did not book that Hotel. So Calypso Hotel charged me for non-show up fee of $30.00 + 2 night. ?? This Web Site are Using False rate and wrong Advertising.
Pros. Room was very clean and comfortable.
Cons. I had to wait 2 hours after a long flight to Orlando to get a room. The front dest would not give me a room because they couldn't find my confirmation number after I booked my hotel. I had to call Orbits myself and finally realized that the hotel informed the address wrong to Orbits. Once I got to the correct hotel I spent 45 mins more because the front desk kept taking people ahead of me and would not give me a key to go in my room. Once I got into my room I wanted to shower and a couple walked into my room with another key. I was scared to sleep that night and had informed the managers but they didn't do anything to accommodate me. The access key was also broken and every time I would try to get in I was locked out. I walked back to the front desk 4 times and they finally gave me a brand new card. Overall, I had a horrible nightmare of a stay and decided to head to another resort.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a fantastic breakfast buffet with a variety of options. Some guests have suggested adding cold cheeses and deli meats to make it even better.
How is the cleanliness of the hotel?
The hotel is exceptionally clean, and the staff ensures that everything is well-maintained. However, some guests have mentioned visible dirt and unkempt common areas.
Are the beds comfortable?
The beds are amazing, providing a comfortable and restful sleep experience. However, a few guests have found the sofa bed to be less than excellent and the main bed to be too hard or firm.
What are the hotel's unique amenities?
The hotel offers a variety of amenities, including three pools, outdoor activities, and a tiki bar. Additionally, the hotel provides a free shuttle service to Disney World, although some guests have suggested more flexibility with shuttle timings.
Is the hotel family-friendly?
The hotel is very family-friendly, with three pools, various outdoor activities, and a kid-friendly buffet. However, some guests have mentioned that the room size was smaller than expected.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Nearby Attractions
Take advantage of the hotel's proximity to various stores, restaurants, and Disney, all within a short drive. However, be mindful of additional charges for internet connection and shuttle services.
Check Room Amenities
Some guests reported issues with the air conditioning and cleanliness of certain room features. It's advisable to double-check the condition of amenities upon arrival.
Explore Family-Friendly Offerings
Families with children can enjoy the complimentary breakfast, child pool, and kids' outdoor play equipment. However, be aware that the kids' pool may not always be heated.
Be Mindful of Room Selection
Guests reported varying experiences with room conditions, with some mentioning issues such as dated rooms, humidity, and unpleasant smells. Consider requesting room upgrades or checking for alternative options.
Take Advantage of Hotel Facilities
Make use of the multiple pools, outdoor activities, and the tiki bar. However, be aware of potential limitations with shuttle services and room features like the lack of a freezer section in the fridge.
Consider Special Occasion Requests
The hotel staff has been praised for going above and beyond for special occasions, such as birthdays. Consider reaching out to the staff for any special requests or celebrations.
Be Aware of Additional Charges
Some guests expressed dissatisfaction with extra charges for services like internet connection and shuttle to Disney. It's advisable to clarify any additional costs before utilizing these services.
Engage with Friendly Staff
Many guests appreciated the hospitality and friendliness of the staff. Interacting with staff members, particularly those like Maria at breakfast, can enhance the overall experience.
Manage Expectations for Breakfast
While some guests praised the breakfast selection, others found it lacking in variety. It's advisable to manage expectations for the breakfast and be prepared for potential limitations.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | December |
Average price (weeknight) | $112 |
Average price (weekend night) | $112 |
SpringHill Suites by Marriott Orlando Lake Buena Vista South is located at 4991 Calypso Cay Way, 4.7 miles from the center of Kissimmee. Museum of Military History is the closest landmark to SpringHill Suites by Marriott Orlando Lake Buena Vista South.
Check-in time is 4:00 PM and check-out time is 11:00 AM at SpringHill Suites by Marriott Orlando Lake Buena Vista South.
Yes, SpringHill Suites by Marriott Orlando Lake Buena Vista South offers free Wi-Fi.
SpringHill Suites by Marriott Orlando Lake Buena Vista South is 12.4 miles from Orlando.
Yes, SpringHill Suites by Marriott Orlando Lake Buena Vista South has a pool onsite.
KAYAK scours the web for all room deals available at SpringHill Suites by Marriott Orlando Lake Buena Vista South in Kissimmee and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SpringHill Suites by Marriott Orlando Lake Buena Vista South and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SpringHill Suites by Marriott Orlando Lake Buena Vista South.