Em Wellness Kurashino Hakko Lifestyle Resort

The restaurant serves really good food, and the breakfast is wonderful. However, it can get busy during peak times, so there might be a short wait.

Some guests found the beds to be very firm, while others enjoyed the extra-long beds and the comfortable sleep they provided.

The spa at the hotel is fabulous and very relaxing, offering excellent massages and a beautiful view. However, some guests found the facilities to be outdated.

The hotel offers free parking and has an EV charging station, making it convenient for guests with electric vehicles.

While many guests found the staff to be really nice, welcoming, and helpful, some had concerns about the customer service, particularly regarding reservation mix-ups and non-refundable bookings.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests have highlighted February as the high season, suggesting that this time of year may offer the best experience in terms of weather and overall atmosphere.

Some guests were disappointed by the closure of the spa due to a boiler breakdown. It's advisable to check the status of the spa before booking if this is an important aspect of your stay.

The hotel's location is mentioned as a bit out of the way from most things, so having a car or arranging transportation may be beneficial for exploring the area.

While some guests praised the food, others found the hotel's restaurant and bar to be expensive. Exploring nearby dining options or considering the hotel's packed lunches and snack bar could be a good alternative.

Some guests found the rooms to be dated and the beds too firm. It may be worth requesting a room upgrade or inquiring about the bed options to ensure a comfortable stay.

December is mentioned as the low season, which could be an opportunity to enjoy a quieter atmosphere and potentially lower rates.

In the event of unexpected circumstances, such as a typhoon, the hotel was accommodating in helping guests cancel bookings without charges. It's reassuring to know that the hotel provides good services in such situations.

The hotel is close to Kubasaki High School and Nakamura House, offering opportunities to explore these attractions during your stay.

Some guests had mixed experiences with customer service, so it may be beneficial to clarify cancellation policies and other details before booking.