Pros (+) Good convenient location for shopping and nearby restaurants
Cons (-) Smelly room
2 stars
The Imperial Hotel
No.1, Jalan Syed Abdul Hamid Sagaff, Kluang 86000, Malaysia
Kluang, Malaysia
See location+60 7772 5555Photos of The Imperial Hotel
Overview
Hotel in Kluang with free parking Along with a 24-hour front desk, this hotel has express check-out and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe. The Imperial Hotel offers 24 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested.
Amenities at The Imperial Hotel
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Internet
- Hairdryer
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Body soap
- Towels
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Smoke alarms
- Towels/sheets (extra fee)
- Trash cans
Bathroom
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Shared bathroom
- Toothbrush
- Shared toilet
- Shower
- Private bathroom
General
- Family rooms
- Telephone
- Carpeted
- City view
- Slippers
Services and conveniences
- Wake-up service
- Express check-out
- Safety deposit box
- 24hr front desk
- Key card access
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
Dining
- Electric kettle
- Kettle
- Minibar
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- TV
Bedroom
- Clothes rack
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Reviews of The Imperial Hotel
8.2
Very good
699 verified ratings
Wonderful
308
Very good
152
Good
125
Okay
60
Fair
22
Mediocre
12
Poor
20
Summary of reviews
Guests say
Guests appreciated the hotel's great location, which is convenient for shopping and dining. Many mentioned the cleanliness of the rooms and the friendly, responsive service from the staff. However, some reviews pointed out issues like limited parking and small room sizes.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
342 reviews
7.7 out of 10
266 reviews
4.2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the parking options available at The Imperial Hotel?
The hotel offers free parking, but some guests have mentioned that there may be limited parking space available.
How is the cleanliness of the hotel rooms at The Imperial Hotel?
Guests have consistently praised the hotel for its cleanliness, with several reviews highlighting the clean and comfortable rooms.
What are the dining options near The Imperial Hotel?
The hotel is conveniently located near various dining options, including a nearby McDonald's, Domino's Pizza, 7-11, and Family Mart, making it easy to find food.
What can guests expect in terms of customer service at The Imperial Hotel?
Guests have complimented the friendly and helpful staff at the hotel, with positive remarks about the reception staff and the attentive security guard.
When is the best time to visit The Imperial Hotel?
The hotel's high season is in April, and it's a good choice for those looking for a clean and comfortable place to stay, especially for short trips or business stays.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
April is considered the low season, which could be a great time to visit for those looking to avoid crowds and high prices.
Take Advantage of Nearby Attractions
The hotel's proximity to Zenxin Organic Park and Chamek Railway Station makes it a convenient choice for exploring these attractions.
Be Mindful of Parking
Some guests noted that parking space was limited, so it's advisable to plan for alternative parking arrangements if needed.
Check Air Conditioning
While some guests found the air conditioning to be effective, others mentioned that it could be improved, especially on higher floors.
Consider Room Selection
Guests recommended the family rooms for their spaciousness and the availability of amenities like extra pillows and a fridge.
Note Bathroom Safety
A few guests mentioned that the bathroom floor could be slippery, so it's advisable to take caution, especially after showering.
Explore Nearby Dining Options
The hotel's location offers easy access to various dining options, including local eateries and well-known chains like McDonald's and Domino's Pizza.
Take Note of Room Features
Some guests appreciated the spaciousness of the deluxe room and the presence of a large bed, while others found the room furnishings to be a bit dated.
Be Aware of Noise Levels
While some guests found the hotel to be quiet, others noted occasional noise from the street and nearby activities, so light sleepers may want to take this into consideration.
Location
No.1, Jalan Syed Abdul Hamid Sagaff, Kluang 86000
What's nearby
- Zenxin Organic Park8.9 mi
- Chamek Railway Station9.5 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Imperial Hotel
Low season | July |
|---|---|
High season | December |
Average price (weeknight) | $22 |
Average price (weekend night) | $34 |
When to book a room at The Imperial Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at The Imperial Hotel
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Value for money | 8.3 |
|---|---|
Distance to city center | 0.3 mi |
Everything you need to know for your stay in Kluang
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