Amenity Apartel Samui

Guests have highlighted the hotel's cleanliness, spacious rooms, and the helpfulness of the staff as some of the best features. The location is also praised for being close to the beach and restaurants.

The hotel does not have a lift, which may be a concern for guests with heavy bags or mobility issues. It's important to consider this when planning a stay at the hotel.

Guests have mentioned that the beds are spacious and comfortable, providing a good night's sleep. However, some have noted that the bed could be firmer.

The hotel is generally praised for being clean, with rooms being cleaned daily. However, some guests have mentioned concerns about specific areas, such as the pool, which they felt could have been cleaner.

Guests have consistently praised the staff for being helpful, kind, and friendly. The front desk staff, particularly Sao, has been highlighted for their exceptional service and willingness to assist guests.

Several guests appreciated the spacious balconies and the opportunity to enjoy the outdoor space.

The hotel's proximity to various attractions such as Silver Beach, Hin Ta and Hin Yai Rocks, and Samui Aquarium & Tiger Zoo makes it convenient for guests to explore the area.

Some guests mentioned that the hotel is located in a relatively quiet area, away from the noise of the main street, providing a peaceful environment.

Several guests expressed disappointment with the cleanliness and maintenance of the pool, advising others to consider this aspect before planning to use the pool facilities.

Many guests praised the staff for their friendliness and willingness to assist with various needs, such as arranging transportation and providing local recommendations.

Guests appreciated being upgraded to larger rooms with balconies, suggesting that it may be worth inquiring about potential room upgrades during the booking process.

The hotel's location near restaurants, supermarkets, and the beach was highlighted as a positive aspect by several guests, making it convenient for dining and accessing amenities.

Some guests mentioned that certain rooms may require maintenance and updates, so it could be beneficial to inquire about the condition of the specific room being booked.

As the hotel is situated in an area with nearby attractions, considering options for transportation, such as scooter rental, may enhance the overall experience of exploring the surroundings.

While guests appreciated the spacious and clean rooms, some mentioned specific aspects that could be improved, such as the air conditioning and the condition of certain amenities.