Services and conveniences
General
Basics
Dining
Accessibility and suitability
Pool and spa
Bathroom
Parking and transportation
Family friendly
Laundry
Media and entertainment
Outdoor
Bedroom
Workspace
Health and safety
Things to do
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers daily housekeeping, contactless check-in/check-out, and enhanced cleaning for the safety and comfort of guests. Additionally, it provides a rooftop pool, spa, and fitness center for relaxation and wellness.
Is parking available at the hotel?
Yes, the hotel offers free parking and valet parking, ensuring convenient and secure parking for guests.
How is the food quality at the hotel?
Guests have praised the hotel's excellent breakfast, good food quality, and the availability of special diet menus upon request. However, some have suggested expanding the restaurant menu to include more local dishes.
What is the cleanliness like at the hotel?
Guests have appreciated the clean and well-maintained rooms, as well as the high value for money spent. However, there have been concerns about outdated bathroom fittings and the need for bathroom upgradation.
How is the customer service at the hotel?
The staff has been described as incredibly kind, friendly, and helpful, providing a satisfying and pleasant experience for guests. However, there have been comments about slow restaurant service during evenings and the need for improvement in dinner availability.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Upgrades
Some guests noted that certain room features, such as bathroom fittings, may be outdated. Upgrading to a higher room category could provide a more modern and comfortable experience.
Explore Nearby Attractions
The hotel's location on MG Road offers easy access to shopping and dining options, making it convenient for guests to explore the area.
Check for Early Check-in Options
Guests appreciated the hotel's flexibility with early check-in requests. If arriving early, it may be worth inquiring about the possibility of an early check-in.
Be Mindful of Breakfast Timing
Some guests mentioned that breakfast service started later than expected. Those with early morning plans may want to confirm breakfast timings in advance.
Inquire About In-Room Amenities
Some guests experienced delays with in-room dining, particularly if the food came from a different hotel. It may be helpful to inquire about in-room dining options and potential delivery times.
Consider Suite Rooms for Families
Guests traveling with families recommended booking suite rooms for a spacious and comfortable stay.
Note the Hotel's Central Location
The hotel's central location on MG Road was praised by many guests for its convenience and proximity to shopping and restaurants.
Request for Room with Good Ventilation
Some guests mentioned issues with ventilation and bathroom fittings. It may be beneficial to request a room with proper ventilation to ensure a comfortable stay.
Communicate Preferences with Staff
Several guests appreciated the helpful and accommodating nature of the staff. Communicating specific preferences or concerns with the staff may lead to a more tailored and enjoyable experience.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
|---|---|
High season | May |
Average price (weeknight) | $46 |
Average price (weekend night) | $40 |
Value for money | 8.2 |
|---|---|
Distance to city center | 3.1 mi |
Nearest Airport | Kochi |
Distance to airport | 14.3 mi |