Excellent price, nice sized room and great food. The perfect hotel when you're just passing through with a couple of small children.
Very good and safety place!!
The rooms open to each other and the staff. Yes. The room were not cleaned and made up and the shampoo, soup..etc were not replenished on the second day.
Staff were outstanding.
The restaurant food was excellent and the staff were very attentive.
The hotel was nice and quiet for a really good price. it might not be the best hotel if you dont travel by car.
Very calm and silence. It was good for sleeping but facilities was not enough good. for ex. can not see the international broadcasting, like as CNN, BBC & no refrigerator, but staffs are all excellent. It was very nice for resting and good service of staffs. There was not so versatile menu. This hotel is a little far from city so I had chance to have dinner but there is not enough menu. I hope to stay again this hotel within very soonest time.
Too few towels for 2 persons
Good breakfast and facilities. Room was fine and practical. After 2 nights stay, the invoice showed that the first night was already charged into the credit card used for reservation waranty. As I made the reservation for a group, the first night of every member was charged to my card. Hotel Staff just mentioned that the first night was already paid without further information. It is a complete non-sense.
Comfortable - no issues, good temperature V expensive - hi rate due to interpack but that is supply and demand
friendly and efficient nothing - everything was pleasurable and easy
Stayed at this hotel for a night during the flight connection. Just a short ride from the airport and the hotel is comfortable and very clean. Provided the free wifi connection at the lounge area which was useful. The staff at the bar & reception were very friendly and warm. Will stay there again.
Terrible musty smell in the room
Everything, exept... ...the best (and perhaps the only way) to get to and from hotel anywhere was taxi (as said the reception staff). It's approx. 20 euros to the airport, though they say it just 3,5 km to the airport.
That it was near by the airport That breakfast was exspensive
late service at restaurant, car parking, away from traffic no free internet although of high rate
Staff readiness to help, clean and comfortable rooms, quiet place, staff didn't anose when sleaping expensive restoran and poor menu of it
Fantastic staff, perfectly organized and well managed reception. not enough time to use the SPA area...
The Park-Sleep-Fly arrangement is great! The hotel has a safe, underground parking garage, where you can park your car up to 3 weeks. Good taxi service to/from the airport. Close to airport and highway.
Nice clean and good hotel Position near other restaurants etc.
it was very comfortable and pleasant before travelling i had sent them mails a couple of times but hey was no response to those mails from them only after calling them i got a response from them .
Great breakfast (costs 4 euro). Good location (right between Central station and Konigsalee). Cheap, great for young travelers. Feels like student's dorm. Noisy occupants. On some floors there were problems with WiFi Internet connection (for 5 euro a day).
Location, price, clear, bathroom Cost for paying by creditcard! There isn't anybody on reception for about 20 minutes when we arrived.
The hotel is located very near the Centralstation and the room are at least very clean. The term "Hotel" is misleading.
Correct and clean room/bathroom, central location. Expensive and not really functionnal internet connection(didn't work in my room), staff wasn't always helpful or even nice...
Clean and convеnient hotel with good location.
Location, price, staff.
Although small, it was perfect for me and my family for visiting the Christmas Markets. Room was perfect for what we needed - just a place to crash overnight and be safe and warm. Wifi didn't work in the room; but did work in the reception.
Cleaness, good education of the staff, good room I think it is abusive to pay for internet and for breakfast. The hotel has too many noises. If you want to sleep early it is praticaly impossible, because ou hear everybody everywhere.
sleep, drink, shower, breakfast. Nothing.
Close to main railway station, good value for money. Parking was 10 walk away on the other side of the railway station. However even during night, railway station is safe and guarded.
Near to station. very convenient from airport and to messe
Very close to the Hauptbahnhof! Excellent to connect to trains in the morning.Also, very affordable lodging, and good value for the price. Room was quite small for a double; a bit uncomfortable for two people to manoeuvre.
Location was wonderful. Staff was very helpful in answering questions. Breakfast was wonderful. Our room was very clean and quiet.
location Room could be bigger
Location is perfect if you arrive by plane or train. The hotel is in the Central Station building. Cigarette smell in the room
location in the central train station no
great location at the main railway station,comfortable rooms,helpful front office and great value for money
Everything was very good except the internet. Internet was useless. Signal was so weak in my room I couldn't connect. Others have mentioned this and really in this day and age internet connection should be flawless. Fix it! Had to use my phone as a hotspot which is much more expensive.
Perfect location if you travel by train, with direct entrance from the station hall. Same for traveling from Dusseldorf airport: trains all night bringing you straight to the terminal within 15 minutes
Location, food. Price is 4-7 times higher during Medica Fair, compared to normal days. Surcharge for breakfast, surcharge for internet, no place to hang clothing during shower, long dark corridors, poor room light. Waiting fare too long for a buffet lunch.
Great location 100meters away from the derendorf s station which made it very easy to move wherever I wanted to go. Wired internet was excellent. There were stingy about shampoo even after the little bottle was finished. Price was very high during the K-Show but everything is high priced during the K-Show. The internet should have been included in the price. I do not understand why hotels charge extra for internet in 2010
Near the train station
The friendly and helpful staff. The location to both the airport and the exhibition center was superb. Nice restaurant and bar. The fact that I had to pay for an extra night even though I gave notice more than 24 hours ahead of time that I had to push my stay by one day. I ended up staying for three nights as originally planned but different dates, yet I had to pay for four nights.
the comfort and the excellent breakfast!!!!!! when people travel with a lot of luggage/ need something to transport them.
1. Excellent breakfast. 2. Clean rooms 3. Friendly and helpful staff 4. All taxi drivers know this hotel. Nothing worth mentioning. Everything was fine.
Good comfort and very nice staff
The hotel bar and food were excellent N/A
The breakfast is just mervellous! Good location and connections.
One front desk supervisor made the experience terribel.
I had trouble with one front desk supervisor that was a left over from the East Germany days.
breakfast carpet in rooms are old
good staff and comfort Nothing
Clean, comfortable rooms, with modern amenities. Friendly staff. Hotel advertises airport transfer, it is at a cost of 25 Euro one-way and only if booked in advance, else it is a 45 Euro cab ride from DUS airport. Kaarst is not conveniently located near airport.
Good service from staff, fantastic breakfast, quite, very good location to nature and Dusseldorf, clean, very nice business rooms Staff is too formal sometimes
simple & relatively comfortable no
nothing poor choice of food
Postive. Suitable for whole family to enjoy a relax weekend. Cheap for a 4 stars hotel with swimming pool and including a nice breakfast. Comfortable and luxe enough for this price eur 57 per night only. Enough free parking space. We may go back again.
to leave the hotel and never come back staff not helpful
Breakfast was outstanding, so much variety and choice. Staff very helpful, spoke good english. Spa facilities good, pool temperature was ok, not freezing as you often find, Wet and dry saunas. Good location to go between cities eg Monchengladbach, Dusseldorf, Cologne. All within 10-30 mins by car. The `economy' room would be considered luxury compared to some ive seen. The spa area could be used by naturists, but swimwear had to be worn in the pool. The site of a few naked bodies, male and female walking around was a bit off putting, especially as children wanting to swim were embarrassed by it in my opinion.
The size of room, compared to others, was larger.
very clean and good facility, nice service and perfect location too warm in the room
Location, staff and comfortable room
Location Did not live up tp expectations at all - very basis for a three star
The helpfulness of the staff. The room we had at the front of the hotel was slightly could have done with better soundproofing from the street. It wasn't really bad just noticable.
Very Friendly people. Will definitely come again.
Gut!!!!!!!!!!!!!! Is not so close to the downtown
Very stylish and very clean at a very low price and in a convenient location Need bigger signs at street level to be able to find it easier.
Coloured interior of the room
The hotel is very close to the city´s main station. The reception staff are very nice and helpful. There is a free Wi-Fi Internet connection, a rare thing even at hotels of a higher rate. We also appreciated modern decoration of the hotel, and what is more important, its rather high value for little money. It would be nice to have a hairdryer in the room. Besides, all the information you find in the room is in German, though it´s not a problem for the reception desk operates 24/7, and the staff are fluent in English.
The best for me at Friends was its location in downtown quite close to main station, which made easy to move anywhere
location of hotel in the middle of the old town, friendliness of staff, big clean room water temperature in shower was not well adjustable
It's close to the restaurants and bars The noise from the bars that were around this hotel.
Very close to market,shops, restuarants Hotel needs painting-refresh inside.
The staff were fantastic and the hotel is right in the Altstadt.
I liked everything during my stay in the Hotel. Location is perfect - straight in Altstadt. The only thing - it was quite difficult to find it as nobody around knows the names of the street & not every building has visible numbers.
Centre of Old town, nice breakfast
Good central location, lovely big room, friendly staff. Was a bit noisy outside but expected this.
It was not so comfotable at the hotel:dirty,noisy.
The location is right in the middle of the centre with all the bars and restaurants just around the corner. Very friendly staff, good breakfast, Nice room with enough space and big beds. Not very modern though. The floor was not properly vacuumed, because there were some peanuts on the floor which we hadn't eaten ourselves. Room was a bit warm too, while it had been a rainy day with temparatures no warmer than 18 C.
Next to the Altstadt
Large room No air conditioning
I loved the big rooms, huge windows and the fact that my bathroom had bath-tub It is very complicated to get there
Clean, close to Tram station, friendly staff
Not seeing anyone, no staff, reception does not open after 11am and we got the key off the pigeon hole with a note of room number and breakfast between 7 and 10 am....
The breakfast was very good. There was bath not shower cabin in bathroom!! There was not hair dryer in bathroom.
The front desk attendant was extremely helpful - and even with her somewhat limited English, she was very determined to communicate with me and meet my needs!! The neighborhood wasn't too exciting, and I didn't think it wise to be walking alone after dark outside the hotel.
Very need and friendly staff. They need new mattresses and pillows. And the need aircons.
Nice clean budget hotel -price was a little inflated - but this was during Mediac and everyone puts the prices up! Very good breakfast selection. Very helpful staff
Cheap and well located small hotel. Breakfast was good but monotony. Rooms were untidy. Actually if you are allergic don't choose this hotel.
the service was excellent : we needed to call a german number for our tickets of train, and they did it for us, without making us pay the call. thank you! as we arrived, there was in the room a strong smell of cleaning products, and even with the windows open, as we came back in the evening the smell was still present.
A bit out of the way from the shopping centre and rooms were a bit small
Thanks Central Hotel, the reception is very helpful and nice !!! I love this hotel!!!
I was impressed with hospitality of the hotel staff and admit that everything was services oriented. Central location of the hotel makes it easy for sightseeing.
Fantastic (and very friendly) service of the employees. (early breakfast, helping with trainschedules etc.) Very central location. Room rather basic but OK.
Friendly family style, cleanliness, comfort, breakfast
Central location, good breakfast, friendly staff, clean and comfortable room, tram stop 3 minutes from door - in all it was 'ausgezeichnet'!!!
Location near the railway to Messe
near to train station and tram stops
The breakfast was included and it was one of the best I have ever had. The selection was very good and the staff was very nice.
Overall a good experience.
I barely had time to sleep and go, but the breakfast was very good! The hotel had some construction works undergoing in the main lobby. When i arrived at night, it looked like it was closed. There was no information at the main entrance regarding the construction works and an alternative entrance.
The telephone was broken and nobody fixed it
Friendly staff & rooms furnished to a high standard. Just a short taxi ride from Duesseldorf Airport.
Location Ample parking Very clean Modern interior Air conditioned rooms Gym next to sauna and very humid and hot Outdated and partially defunct gym equipment Restaurant overpriced
Because we were leaving VERY early the next morning (well before breakfast!), the Front-Desk Staff arranged for bagged lunches to be available on our departure. A very nice touch; and greatly appreciated.
Food, Service was of a high standard The double bed having 2 single mattresses instead of a double mattress
Rooms are not much big but fine for a business trip.Cleanliness of the room is perfect.Wired internet is free and speed is fine. LCD or Plasma Tv will make the room much prettier.
Cleaned and well located
Clean hotel, calm ambiance. Minibar free of charge. 1. The bar was closed at 23H00! That does not fit into a 4-star hotel service. 2. When we received the room key, the hotel employee advised (without consulting us) that they would bring an extra bed to the room for our 10-year old son. The next morning the xtra bed was on the bill! It would have been correct if she would have asked us if we wanted an extre bed and that it would involve extra costs! At the end, we did not pay the extra bed, but I do not like this aggresive sales-approach.
The staff was extremely friendly and helpful. Great services available. Was so easy to just walk over to the airport and catch the train into the city centre. Rooms were excellent and I couldn't believe how quiet it was with the proximity to the airport. I would recommend this hotel to everyone. Great value for the price!
Friendly and helpful staff No access to watch UEFA Champions League football!
the profissional atendance
wonderful hotel & proximity of departure terminal
Excellent clean room, excellent beverage and diner facilities None
location, near airport terminal altough short, but very cold walk to and from terminal
Very well located hotel with direct access to the Airport Terminal
Convenient location for airport and exhibition centre
Nothing Far too overpriced at conference season. Feel being ripped off.
good location, friendly staff,good value unless you happen to book during the week of a trade fair or conference.....not impressed when buisness capitalise on events which bring people to their country...
Excellent breakfast Could do with a facelift, everything was dated and tired looking, the superior room, wasn't!
Well I am happy because my decision was right to stayed in Holidays Inn.
Great location, 2 minutes walk from Hauptbanhof (main station) gives easy access to train services and, links to exhibition centre.
Very pleasant and friendly-hotel&staff,both. Wonderful location.
everything was perfect the price of the breakfast
Old town was best No
its location near the Train station is a plus also for the car there is plenty of parking options so you dont need to pay the hotel for parking. their airconditionin not working in both my rooms( they are on but too hot) I asked for extra pillow as the provided once are too bad they simply answered they are fully booked, and I slept without them for 2 nights
Extremely high price for the room
awesome breakfast, beautiful room, veryfriendly staff, quiet area
Clean and neat room. Good quality of breakfast. Nice receptionists. Price higher as "usual" when booked during K-time...
good atmosphere, beautifully decorated & friendly staff made it a very enoyable stay n/a
Excellent service team, very helpful. Nice and clean rooms, good breakfast. some issues with parking, not that bad.
It is a convenient location for downtown etc. It is airy, spacious, and clean. Excellent breakfast!
It is a normal hotel for business and nothing is offered extra to like Everyday the house keeping used to forget something (one day shampoo, the other day the hand wash, the third day to clean ashtrays....more over, no safe box in the room.
the pool and the sauna internet access was slow, and cost too much
right in the middle of town, clean, comfortable,no probs. all pretty satisfactory
Comfortable room, good service
bathroom too small
to have a nice looby where visitors can get rest the looby was very big but not organized i dont like the price rate it was too high even in exhibition times
I enjoyed the morning breakfast They charge me the internet too high..
location small room verry very noisy, very small bathroom
It was what I expected The temperature control in the room did not seem to work
Please write at least 15 words the front desk staff especially George / Rebecca were extremely patient and helpful in my getting around the city and making reservations for my travel
I found the rooms very very nicely done - tasteful, large, new. Specifically, - I found the staff very genuinely friendly and helpful - I liked the gesture of eggs / tomatoes / etc in the fridge - The interior design is great - I came away with ideas for my own house The Thai satay for breakfast was maybe going a bit far ... I'd be curious to see how many people will actually take that in the early morning ... that being said- one never knows.
Good beds, Nice breakfast
Great location near station and shopping area. Very nice modern looking appartments/rooms. Friendy and helpful staff. More an appartmentbuiding than a hotel. Good breakfastfacilities, but no bar or lobby.
good location good breakfast
Quality of the rooms was excellent, we did not have breakfast as at €14 per head it was over priced.
Rooms as warm as the welcome in the below-zero weather. Clean, smart, stylish, centrally located and excellent value for money.
very nice & different - liked it a lot location quite difficult to find (by car)
spacy rooms, kitchen facilities, breakfast, furniture the bed that was not double but 2 beds attached to each other
clean , modern , spacious room , 20mins from old town / station no carpets thus noisy , pokey bathroom compared to room size , no convivial atmosphere
Good location. Clean rooms.
Accomodation. City center is very close. The room was clean and tidy. It was rather cold for the first 2 days. But they fixed it.
Room good size and loved the decor. Staff very friendly and accommodating. Helpful with site seeing advise too. Hotel right next to excellent Japanese area and only 10min walk from old city. Small lift for people with lot of luggage
The staff at the hotel were very helpful and the hotel was a very comfortable and warm environment. Good location and a good value 3 star hotel.
could use more comfortable pillows they were like beanbags
The bed was very comfortable Shower facilities a bit outdated
Clean, simple, efficient, good location, good breakfast Slightly oversized pillow
Place, combination price and service
Location not possible to have regular breakfast before 7:00, and you pay 12 EUR for it
The location and the confort, the decoration is ok to . The single rooms are very small.
staff cordial, break fast quality need to improve a lot by adding few good options not having a tea/coffee station in room is inconvinience, 2. staff are not staying in night so if there is any emergency there could be problem
The breakfast was excellent The price was to high, EUR430.00 for two nights, reason was Conference in town, but I still find it way to high.
It was quite, convenient and rather cozy. And also, location for going to railroad station and city center was good. Room rate was high during the time when I stay at but I think that it was due to the Messe in Duesseldorf (I do knot know the rate at normal days without Messe).