OYO 216 La Viva Hotel

The hotel is conveniently located in the center of the city, making it easy to find everything. It's near a variety of attractions and amenities, such as restaurants, a convenience store, an ATM machine, and a shopping mall.

Some guests have reported issues with the air conditioning, television, and cleanliness. They mentioned problems with the air conditioning not functioning well, the television not working, and concerns about cleanliness, such as old-looking blankets, pillows, mattresses, and towels.

Guests have had mixed experiences with the staff. While some found the staff to be friendly and helpful, others mentioned encountering unfriendly and unhelpful staff members.

The hotel's strong points include its strategic location, friendly staff, and affordability for those looking for budget accommodation. Additionally, some guests appreciated the good location and the functioning air conditioner and shower heater.

Guests have reported practical issues such as water supply damage, non-functioning Wi-Fi, and problems with towels. Additionally, some guests mentioned that the hotel did not meet their requests despite prior communication.

Some guests reported issues with the water supply on higher floors, so consider requesting a room on a lower floor to avoid inconvenience.

Some guests mentioned receiving a different room type than booked, so it's advisable to verify the room type upon arrival to ensure it matches the reservation.

Several guests noted noise disturbances from staff laughter and loud music near the reception area, so if you're sensitive to noise, request a room away from the reception.

Some guests experienced issues with amenities such as the TV, air conditioning, and water supply, so it's recommended to check the functionality of these amenities upon check-in.

A few guests reported not receiving towels during their stay, so it might be helpful to bring your own towels as a precaution.

There were instances of guests being charged incorrectly, so it's advisable to double-check the payment method and charges to avoid any discrepancies.

If you encounter cleanliness or maintenance issues in your room, don't hesitate to request assistance from the staff for prompt resolution.

Some guests mentioned finding old bedding and cleanliness issues, so it's worth being mindful of the room conditions upon arrival.

If you have specific preferences or requests, clearly communicate them to the staff to ensure they can accommodate your needs effectively.

While the staff is described as friendly, there were mentions of communication challenges, so it might be helpful to be patient and understanding in case of language barriers.