Hotel Check-In

Guests have mentioned that the hotel is generally clean, and the housekeeping staff are friendly and helpful. However, some guests have reported issues with cleanliness, such as unclean beds and pillows, as well as mold and unpleasant smells in some rooms.

Some guests have expressed concerns about the lack of facilities, including issues with the water pressure, limited TV channels, and the absence of certain amenities like shampoo. Additionally, guests have mentioned that the pillows are hard and uncomfortable.

While some guests have found the beds and pillows to be comfortable, others have reported that the beds and pillows are hard, smelly, and uncomfortable. This mixed feedback suggests that the quality of beds and pillows may vary.

Guests have praised the hotel's strategic location, mentioning its proximity to KL Sentral and easy access to public transportation. Additionally, the hotel's location near shopping centers and restaurants has been highlighted as a positive aspect.

Many guests have appreciated the friendly and helpful nature of the hotel staff, particularly the front desk and housekeeping staff. However, there have been some complaints about unprofessional behavior and difficulties in reaching the staff.

Some guests mentioned feeling disappointed with windowless rooms, so consider requesting a room with a window to avoid feeling claustrophobic.

Several guests noted that the hotel did not provide shampoo, so it might be helpful to bring your own toiletries.

A few guests mentioned thin walls and noise from neighboring rooms, so light sleepers may want to pack earplugs as a precaution.

Several guests reported low water pressure in the showers, so be prepared for this and allow extra time for showering.

Some guests had issues with early check-ins, so it might be best to confirm this with the hotel in advance or have a backup plan for storing luggage.

A few guests mentioned limited TV channels, so consider bringing a tablet or laptop for entertainment during downtime.

Several guests found the pillows to be too hard, so consider bringing your own pillow if you have specific preferences.

Some guests reported cleanliness issues upon arrival, so it may be wise to inspect the room upon check-in and notify staff of any concerns immediately.

Many guests appreciated the proximity to restaurants, so take advantage of the diverse dining options in the area.

Some guests mentioned high deposits, so it's advisable to confirm the deposit amount and policy before arrival.