Pros (+) The bed was extremely comfortable The hotel was neat to shopping malls
Cons (-) The washing area was inside the room not in the toilet
4 stars
Citizenm Kuala Lumpur Bukit Bintang
Photos of Citizenm Kuala Lumpur Bukit Bintang
Overview
Belle Époque hotel with a 24-hour business center and a 24-hour front desk Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. CitizenM Kuala Lumpur Bukit Bintang offers 105 accommodations with iPads and iPod docking stations. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Amenities at Citizenm Kuala Lumpur Bukit Bintang
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Airport shuttle
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Accessibility and suitability
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Tablet
- TV
- Smartphone dock
Bathroom
- Raised toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Window
- Hardwood or parquet floors
- Lockers
- Telephone
- Storage available
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Reviews of Citizenm Kuala Lumpur Bukit Bintang
8.9
Very good
3205 verified ratings
Wonderful
2397
Very good
533
Good
142
Okay
70
Fair
25
Mediocre
17
Poor
21
Summary of reviews
Guests say
Guests have mixed feelings about their stay. While many appreciated the friendly service and great location near markets and restaurants, they were disappointed with the small room sizes and issues related to cleanliness and bathroom facilities. The breakfast received positive remarks, but there were complaints about the handling of service issues and room switches, which detracted from the overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
913 reviews
9.2 out of 10
926 reviews
9.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's high-tech rooms?
The hotel's high-tech rooms offer complete control through a tablet, allowing you to manage lighting and other features. The rooms are compact but well-designed to maximize space and comfort.
How is the staff's service at the hotel?
The staff is known for being super helpful, friendly, and accommodating. They are attentive to guests' needs and provide excellent service, making for a pleasant and comfortable stay.
What are the parking options available at the hotel?
The hotel offers safe and plentiful parking within the premises, ensuring convenience and security for guests. However, it's worth noting that parking may experience some congestion during peak times, especially on Friday and Saturday nights.
What is the quality of the hotel's beds and cleanliness?
The hotel provides comfy bed mattresses and maintains high cleanliness standards, ensuring a pleasant and restful stay for guests. However, some guests have mentioned that the rooms are more suitable for couples than families.
When is the best time to visit the hotel?
The hotel experiences high season in December and low season in September. If you prefer fewer crowds, consider visiting during the low season for a more relaxed experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Smart Technology
The hotel's rooms are equipped with smart technology, allowing guests to control various functions through an iPad. Embrace this modern feature for a unique and convenient experience.
Explore the Nearby Attractions
The hotel's location is within walking distance of popular attractions such as Jalan Alor, Petaling Street, and the Sri Mahamariamman Temple. Take advantage of the proximity to these must-see spots.
Enjoy the Rooftop Bar
Guests have praised the rooftop bar for offering stunning views of the city skyline. It's recommended as the perfect spot to unwind and take in the beautiful surroundings.
Consider the Room Size
While some guests found the rooms to be compact, they appreciated the modern design and the efficient use of space. Keep this in mind when booking to ensure the room meets your needs.
Embrace the Self-Service Check-In
The hotel offers a self-service kiosk for check-in and check-out, providing a convenient and efficient process. However, it's advisable to be tech-savvy as all controls are managed through an iPad.
Take Advantage of the Co-Working Space
The hotel provides a spacious and well-designed co-working area in the lobby, ideal for digital nomads or those needing a comfortable work environment.
Be Mindful of the Area
While the hotel is in an up-and-coming area, some guests mentioned that they would not feel too comfortable walking alone at night. It's advisable to be cautious, especially during the evening.
Appreciate the Modern Design
Guests have praised the hotel's modern and trendy vibe, from the lobby to the rooms. The contemporary design and chic messages across the hotel create a unique and enjoyable atmosphere.
Plan for Transportation
The hotel's location offers easy access to public transportation, making it convenient for exploring the city. Take advantage of this accessibility for seamless travel around Kuala Lumpur.
Location
128 Jalan Pudu, Kuala Lumpur 55100
What's nearby
- Petaling Street0.4 mi
- Imbi Monorail Station0.5 mi
- Merdeka Stadium0.5 mi
- Kuala Lumpur Tower0.5 mi
- Bukit Bintang Monorail Station0.6 mi
- Jamek Mosque0.6 mi
- Merdeka Square0.7 mi
- Pavilion Kuala Lumpur0.7 mi
- Kuala Lumpur Convention Centre0.9 mi
- Suria KLCC1 mi
- Petronas Towers1 mi
- Muzium Diraja1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Citizenm Kuala Lumpur Bukit Bintang
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
July | December | $53 | $58 |
Cheapest month to stay with an average 28% drop in price. | Most expensive month to stay with an average 54% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Citizenm Kuala Lumpur Bukit Bintang
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Citizenm Kuala Lumpur Bukit Bintang
FAQs when booking at Citizenm Kuala Lumpur Bukit Bintang
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
9.0 | 1.2 mi | Kuala Lumpur Subang | 10.3 mi |
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