Overview

Grand Service Suite At Times Square

No.1, Jalan Imbi, Kuala Lumpur 55100, Malaysia
+60 321 447 725

$47+

Overall guest ratings

6.0/10 Okay
Based on 127 reviews

Review highlights

  • 10.0
  • 9.5
  • 4.7
  • 3.9

Good to know

  • Close to public transport

Nearby

    Show all

    About

    Grand Service Suite at Times Square puts you within a 10-minute drive of Petaling Street and Merdeka Square. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. An outdoor pool and a fitness center are other highlights, and rooms feature soaking tubs and kitchenettes.

    Less More
    Hotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Car rental
    • Internet
    • Laundry service
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • Sauna
    • Pool table
    • Designated smoking area
    • Terrace/Patio
    • Indoor pool
    • Beauty salon
    • Tennis
    • Airport shuttle
    • Washer/dryer available in-room
    • ATM on-site
    • Business center
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Cable or satellite TV
    • Kitchen/Kitchenette
    • Safe
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall Rating

    6.0 Okay
    Based on 127 reviews
    • 10.0 "Excellent pool."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 5.7 "Average comfort."
    • 4.7 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.8 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      2.0 "80% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      4.2 "58% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      1.0 "90% said the bathroom was dirty."
    • 2.9 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    • 2.9 "Service is unsatisfactory."
      0.6 "94% indicated the reception staff was not good."
      4.4 "56% found the staff to be unfriendly."
      2.0 "Hotel security was horrible, thought 80%."
    View all review categories

    Overall Rating

    4.6 Okay
    Based on 16 reviews
    • 3.5 "Rooms are not good."

    Overall Rating

    5.5 Okay
    Based on 110 reviews
    • 3.6 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
    • 2.7 "Service is unsatisfactory."
    Good to know
    "Close to public transport"
    data provided by TrustYou
    Photos
    Map

    Map