Grand Service Suite At Times Square, Kuala Lumpur Hotels from $47

Overall guest ratings

6.0/10 Okay

Based on 127 reviews

Review highlights

Pool

10.0
Location

9.5
WiFi

4.7
Amenities

3.9

Good to know

Close to public transport

Nearby

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About

Grand Service Suite at Times Square puts you within a 10-minute drive of Petaling Street and Merdeka Square. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. An outdoor pool and a fitness center are other highlights, and rooms feature soaking tubs and kitchenettes.

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Amenities

Fitness center
Free Wi-Fi
Facilities for Disabled Guests
Car rental
Internet
Laundry service
Room service
Spa
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Parking
Air-conditioned
Sauna
Pool table
Designated smoking area
Terrace/Patio
Indoor pool
Beauty salon
Tennis
Airport shuttle
Washer/dryer available in-room
ATM on-site
Business center
Concierge service
Gift shop
Laundry facilities
Cable or satellite TV
Kitchen/Kitchenette
Safe
Pets not allowed

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Guest reviews

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Overall Rating

Based on 127 reviews

Pool

10.0 "Excellent pool."
Location

9.5 "Terrific location."

10.0 "100% liked the proximity to shopping."

10.0 "Near to public transport, according to 100%."
Comfort

5.7 "Average comfort."
WiFi

4.7 "Internet is poor."

3.9 "61% said the wifi quality was bad."
Amenities

3.9 "Bad amenities."

3.9 "61% thought the building wasn't nice."
Room

3.8 "Rooms are not good."

2.5 "75% complained about the bathroom."

2.0 "80% said rooms were dirty."

0.3 "97% thought they were poorly maintained."

4.2 "58% didn't like the uncomfortable beds."

0.9 "For 91%, the rooms looked old."

1.0 "90% said the bathroom was dirty."
Vibe

2.9 "Horrible vibe."

0.7 "93% criticized the unstylish hotel."
Service

2.9 "Service is unsatisfactory."

0.6 "94% indicated the reception staff was not good."

4.4 "56% found the staff to be unfriendly."

2.0 "Hotel security was horrible, thought 80%."

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Overall Rating

Based on 16 reviews

Room

3.5 "Rooms are not good."

Overall Rating

Based on 110 reviews

Room

3.6 "Rooms are not good."

2.5 "75% complained about the bathroom."

0.3 "97% thought they were poorly maintained."
Service

2.7 "Service is unsatisfactory."