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The Regency Waterfront Hotel
3 stars

The Regency Waterfront Hotel

Jalan Sultan Mahmud, Kuala Ibai, Kuala Terengganu 20400, Malaysia
Kuala Terengganu, Malaysia
See location+60 9617 8866
6.9
Okay
based on 329 reviews
329 reviews
Provider
Provider for The Regency Waterfront Hotel
Provider for The Regency Waterfront Hotel
Provider for The Regency Waterfront Hotel

Photos of The Regency Waterfront Hotel

Overview

Rating
Hotel in Kuala Terengganu with a 24-hour front desk and a restaurant A restaurant, a meeting room, and dry cleaning are available at this hotel. Self parking is free. Other amenities include a 24-hour front desk. The Regency Waterfront Hotel offers 165 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Rating
6.9
Okay
Based on 329 verified guest reviews

Latest deals for The Regency Waterfront Hotel

Wed 5/7
Thu 5/8

Amenities at The Regency Waterfront Hotel

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries
  • Airport shuttle
  • Meeting/Banquet facilities
  • Parking

Dining

  • Restaurant
  • Coffee machine
  • Kettle
  • Minibar

Services and conveniences

  • Room service
  • Express check-out
  • Meeting/Banquet facilities
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Air-conditioned
  • Free toiletries

Parking and transportation

  • Airport shuttle
  • Parking

Media and entertainment

  • Cable or satellite TV
  • Flat-screen TV

Laundry

  • Laundry facilities
  • Laundry service

Health and safety

  • Safe
  • Daily housekeeping

Accessibility and suitability

  • Elevator

Bathroom

  • Hairdryer

Workspace

  • Desk

General

  • Storage available

Reviews of The Regency Waterfront Hotel

6.9
Okay
329 verified ratings
Wonderful
50
Very good
34
Good
96
Okay
55
Fair
45
Mediocre
26
Poor
23

Summary of reviews

Guests say
Guests appreciated the spacious rooms and cleanliness of the hotel, with many highlighting the good breakfast and strategic location. However, there were significant concerns regarding the service quality, with multiple mentions of non-functioning lifts and poor communication from the hotel staff. Overall, while some guests had a pleasant experience, others faced serious issues that affected their stay.
AI-Generated from customer reviews
Cleanliness9 out of 10
Room Size9 out of 10
Location7.5 out of 10
Amenities3.5 out of 10
Service3 out of 10
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Location

Jalan Sultan Mahmud, Kuala Ibai, Kuala Terengganu 20400

What's nearby

  • Floating Mosque0.5 mi
  • Pantai Batu Burok2.5 mi
  • Sultan Ismail Nasiruddin Shah Stadium3.3 mi
  • Istana Maziah3.9 mi
  • Islamic Civilization Park4.2 mi
  • Crystal Mosque4.3 mi
  • Terengganu State Museum5 mi
  • Sultan Mizan Zainal Abidin Stadium7.1 mi
  • Pulau Kapas8.2 mi
  • Pagar Besi Beach15.7 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at The Regency Waterfront Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Regency Waterfront Hotel

  • Where is The Regency Waterfront Hotel located?

    The Regency Waterfront Hotel is located at Jalan Sultan Mahmud, Kuala Ibai, 3.4 miles from the center of Kuala Terengganu. Floating Mosque is the closest landmark to The Regency Waterfront Hotel.

  • When is check-in time and check-out time at The Regency Waterfront Hotel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at The Regency Waterfront Hotel.

  • Does The Regency Waterfront Hotel offer free Wi-Fi?

    Yes, The Regency Waterfront Hotel offers free Wi-Fi.

  • How far is The Regency Waterfront Hotel from the airport?

    The Regency Waterfront Hotel is 7.5 miles from Kuala Terengganu Sultan Mahmood. The Regency Waterfront Hotel is 54.8 miles from Kerteh.

  • How does KAYAK find such great The Regency Waterfront Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Regency Waterfront Hotel in Kuala Terengganu and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Regency Waterfront Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Regency Waterfront Hotel.

See more FAQs

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Good to know

Value for money

7.3

Distance to city center

3.4 mi

Nearest Airport

Kuala Terengganu Sultan Mahmood

Distance to airport

7.5 mi