Damai Lagoon Resort

The hotel is generally clean, but some guests have mentioned issues with the cleanliness of the pool and rooms. The staff is working to address these concerns and improve the overall cleanliness.

The high season is in December, offering a great opportunity to enjoy the wonderful location, private beach, and serene hills. However, it's important to note that the hotel is still undergoing renovations, so some facilities may be unavailable during the visit.

The rooms are clean and comfortable, with a sense of grandeur in the room decor. Guests have appreciated the quality of the beds and the complimentary pastries and bread provided.

Yes, the hotel offers free parking for guests, providing convenience and ease of access during your stay.

The staff is generally friendly and welcoming, with warm and helpful service. However, some guests have mentioned issues with the service, such as poor waitstaff and management communication. The hotel is working to improve the overall customer service experience.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or pool comes highly recommended.

One guest noted that the resort was rather quiet during weekdays, providing a peaceful and calm holiday spot away from the busy hustle and bustle of life.

As the resort is still under ongoing renovations, expect certain facilities to be unavailable. For example, one guest mentioned that the children's swimming pool was closed during their stay.

Guests appreciated the complimentary activities such as kayaking and ATV bike rides to Damai Beach. Take advantage of these free activities to enhance your stay.

While the breakfast buffet was praised, some guests found it to be expensive. Consider exploring dining options outside the resort for a more budget-friendly experience.

Some guests suggested that the hotel should provide more information about available activities and facilities. Consider asking the staff for a brochure or pamphlet detailing the activities and facilities available at the resort.

A guest noted that despite the resort's size, there were only a few guests during their stay. This might impact the atmosphere, especially during meal times.

While the bath amenities were luxurious, one guest mentioned that the air conditioning in their room was not cool. It's advisable to check the functionality of room amenities upon arrival.

With October being the low season, consider visiting during this time to potentially avoid crowds and take advantage of any off-peak promotions.

Some guests found certain aspects of the resort to be pricey for the quality offered. Be prepared for potential additional expenses beyond the room rate.