The Italian restaurant right outside of the North elevators was excellent! I stayed in the North tower, which was terrible. The shower head was rusty, there was paint chipping off the door of the bathroom, and you had to literally climb to get in the tub. The Asian BBQ restaurant in the hotel took over 45 minutes to provide mediocre food. Literally luke warm. The waitress then said she'd bring egg rolls for our wait and never brought them.
having buffet available Poor housekeeping, run down look to casino, etc.
I loved the staff and attractions. I didn't like our room quality. The beds were very uncomfortable.
When checking in they asked if I would like smoking or non smoking. I told them non smoking. I get to my room and it was a smoking room. I called down to the desk and they told me to come down and they would take care of it. I had to stand in line for 45 minutes and wait for them to get done with another couple.
The architecture of the hotel the mall the rooms and security where seen. I felt safe thank you I also like the tower and mj live show. The pool closed on the 24th floor.Key card did not always electronicly work on command
The nice rooms, the entertainment (rides)
The room was nice, view of the lower roof top and a partial view of the strip. The Roxy dinner and buffet was good. View on top of the tower was grand. Attended the MJ Live show, and the Red neck majic comedy show, both very good. I arrived a bit early for check in at the registration desk. I was in formed to wait 20 minutes or pay $10 dollars for early check end. I have never had that experience before, usually I am given a room. I asked for them to wave the "20" minutes and was told no. I paid extra for a better room, and went to my room and left my luggage there. I left to retrieve a item in my vehicle. Upon arrival to my room was a stranger, so I called security. The man turn out to be a employee, with out having any identification display and I was startled. Upon looking at security and thier staff, Some displied ID, and some didn't. I don't know who they are, Id would be nice. The employee in question had his ID inside his shirt pocket. His boss showed me his ID on his waist line, it was blank, and that is when he pulled his Id out of his shirt. I was upset, they gave me a room under maintenance. The security lady at one point told me to leave and i was being evicted. I informed her I was the one who called security, and told her she can leave. At that point, I called the hotel manager. After a wait, security departed and I has given a better room, and the security lady showed me my new room and I thank her. I had a hard time sleeping, due to the loud (So Loud) music coming from the pool area. I was informed it was the DJ at the pool. They could not do anything. I do not plan to return their. In my humble opinion, unless you like drama, Vegas has so many places to choice from.
I liked how it's just north of the strip and close to the downtown/Fremont st. You can find great deals for this hotel. Don't expect whole lot but it's fairly clean and a neo-classic landmark. I surprised how decent the rooms were, 3 stars. Cant expect whole lot. The toilet in the room kept on running most of the time. The stopper on the sink wouldn't work. The TV was super dated and no fridge.
rooms, cleanliness, location, gambling cost, variety construction noise, wait for valet
Location is extreme north, so can be considered good if you want to go to fremont st, and get a good view from the tower. Rooms are totally cramped up, not even as good as extended stay or holiday inn level, forget to be considered as resort. They should not charge resort fees as it is not even close to being a resort. Bathroom and lobby is also not clean.
Didn't like the shower - not enough water pressure- bad nozzle- seemed like it was spitting
My room was clean. They seemed to offer a few amusement park activities and included free access to the top of the tower. The area around the hotel is depressing. You will have to drive/ride to get to see The sights. My room was VERY outdated. Seemed like a 70's room. The only modern feature was a flat screen. No easy access to charging ports and was way too expensive for what you get. Understandable because it was during the largest convention of the year. SEMA.
Poor management. Things were stolen from our room. Never stay there.
Happy Hour 2 for 1 drinks Sports Bar Gambling Steak House Donuts Construction Location of check in Distance to get to rooms from check in Cleanliness of room Smoke Not enough Craps Tables No Hotel Staff directing traffic / taxi pickup / drop off at front of hotel or in rear check-in / out entrance
price, views Room smelt of pot all night! was quite disturbing.
Good location and price Was older and out of date. No mini fridge or microwave with an old tube tv. Reminded us to not spend our days in our room.
1. It was cheap. 1. The manor area is literally a motel and tucked away in the back of the property. It's extremely rundown and dirty. Carpeting is black and one towel was stained. 2. This place is crawling with children. 3. The wind gusts had all the door frames and such making noise. It was difficult to sleep at night. I called to request a room switch and they said they wouldn't be able to do anything until the next morning. I was even willing to pay. 4. I needed a taxi cab to leave and they told me I would have to walk all the way to the taxi stand area to get one. The most they could do was send a bellhop to carry my bags for me. 5. Lots of homeless people in the area. There was a bench right in front of Manor C and a homeless person was chilling there. They do have security on bicycles patrolling the area, however, this person managed to get there for a bit. Made it feel unsafe despite the security.
price tv remote did not work, staff did not come when they said they would at check in. called a second time time and someone came next morning. no soap in the bathroom long line (53 minutes) to check in at midnight
Steakhouse was great We paid almost $500 for two nights for a room that had no amenities, the shower didn't work, the bath water fluctuated from hot to cold. I won't stay there again, the hotel was in poor condition.
The hotel is run down and dirty. Even the exterior hadn't been updated or maintained. For example, the circus tent is so faded it hardly looks like the theme: embarrassing. The escalators are broken inside. Construction of the street outside doesn't help. Giving it the impression that you are entering a demolition area. Maybe it should be. One security guard said that it is the step child of MGM and doesn't receive any care. The Manor buildings feel like the projects. It smells like bug spray. The first impulse upon entering the room is to check for bed bugs.
There was an awful smell through most of the hotel. Staff was not friendly by any means.
Terrible. You walk through a smoky maze of casino and shops to finally find the front desk. i cannot believe how much I paid for what was essentially a motel. The room smelled like smoke and mold, and was full of stains on the carpet and walls.
staff at front desk were helpful their restaurant "The Steak House" was superb. room was old and smelled like it. Air conditioner was extrmely loud. When AC was not on you could here the noise outside. Walls were paper thin and the family next door was making loud noises through 2:00 a.m. or later. There was not a "no smoking section" in the casino. Blackjack odds were worse than other casinos. Curtains would not close all the way so there was always light showing through. Ice machine was on another floor.
HORRIBLE PLACE TO STAY Horrible place to stay...Staff especally horrible
Location We left after one terrible noisy night. Family of 6 living in room next to ours. Call and left messages on three different managers voice mail. Left emails. Called your customer service to book another hotel. To date still no refund or return calls. You should it even have them as an option anymore. We have stayed there several times but now it has turned into housing
buffet; oyster bar lunch specials; movie theatre and bowling alley, nice carpet, good parking no free business center services for guests to work away from home. all staff should be trained to give the same answers
I like that there is so much to do right on property. They have a little bit of everything. The prices for food, bowling, bingo, drinks, etc is unbeatable. I booked three king rooms. I got two double queen rooms and one king room. The shower temperature was not consistent. It kept getting scalding and cold while we were showering. The windows in the rooms open all the way and there aren't screens on them.
Easy drive to Fremont. Key card needed for hotel. Restaurant s and theatre good. Kids arcade next to theatre has entrance on side Didn't see kids except at buffet. Nothing
price used house phone to call cab took over two hours, called 5 times,,,, caused me to miss flight, lost money from missed flight, \had to stay another night at hotel in town, thisa was very bad
The hospitality was super. Everyone was very nice and was very hospitable. Will definitely return. Would have like being able to use the business area without a charge and to be able to print boarding passes without a charge.
Clean The ice machine was very far from the room
I liked the buffet and the amount of selection, I liked the Texas decor - being from Texas, it was familiar.. The gift shop clerk was the most helpful employee of all; room was comfortable, although the view from the non-smoking floor was just of the parking lot.. The price was unbeatable, for the short notice this trip was booked in. The desk staff was horribly rude from the moment we walked in; we arrived too early for "early check-in", and we're told to check every 5min to see if someone checked out, even though nobody would arrive to clean any rooms for another 2hrs. Kimoko (front desk) argued and lied about statements she made to my husband, which only further frustrated us. The only redeeming factor was the gift shop clerk, who answered any questions in a positive and comfortable manner.
Bathroom not very clean. Looked like they cleaned the bathroom floor with a dirty mop. living space not very well vacuumed
The cafe was completely under staffed . We waited over a hour to get our drinks after being seated . Plus the surprise $100 deposit plus the in mentioned $20 resort fee did really leave me cheap gambling cash , so the stay was pointless.
Loved everything except the small pool and no spa.
I came to the hotel, they didn't respect the reservation and told me that you were overbooked and they don't have room
Close access to the Monorail. The bed was comfortable. Would recommend seeing a show or two. The rooms weren't nearly as nice as the pictures would lead you to believe. My remodelled room on the 24th floor had old, worn out carpeting and stained floor tile. The combination safe didn't work either. I missed not having a coffee maker, but I guess that's what the lobby Cafe is for.
Beds were good. Cheaper rooms than casinos on the strip. Very short staffed in Sports Book bar. Had to beg for my next $9 beer. Most bartenders were unfriendly. For the money they're making, you'd think they'd hustle and be happy. There were rare exceptions. Rooms were mostly clean, but fairly outdated except for the beds.
Everything was good.
Front desk staff checking me in were very friendly and informative. Room was average three star Off The Strip quality and cleanliness. Fitness Center was above expectation. Location has a Monorail stop, making it easy and quick to get down The Strip. Every staff member not at the front desk is there to sell timeshares (Westgate is a timeshare company), so don't fall for their "Did you get your free gift?" or "Would you like free show tickets?" intros. Hair on towel in room. Fridge unplugged by last guest not plugged in by staff. No coffee maker in room. Thermostat difficult to set comfortable temp. Cafe food was good but cramped space between tables.
Steps fyi the Las Vegas convention center. Very quite rooms. Phenomenal sports book. I'd like better food options, maybe a food court.
Decent price. $5 Blackjack even during peak hours. Time share people everywhere. Multiple light bulbs were burnt out. The place smelled funky.
Sports Book blew my mind up into pieces!!! Loved it! I'll let you know when I find something to complain about!
Facilities were nice clean elegant The room was extremely old
Price was right Tram takes you to main strip Clean Staff was wonderful Will stay here again Tram only runs till 2:00am Need faster check out
Room is not clean, they charge us a lot of resort fee just like 34dollars a day even though they closed the pool for 2days. It is far from strip, there is no food to buy near hotel, Starbucks at lobby charge 4dollars more than usual. Food is too expensive, they don't serve breakfast, monorail didn't come often, there is no kiosk to buy the bus ticket. If you stay there, you will be dead by hunger. Everything
That there was an upcharge for breakfast.
greatest sportsbook on planet!!
I liked the thought of getting away with my fiancé for a relaxing weekend. I rarely get time off (4 days total a month) and we were very excited to have this special time together. I reserved a king size bed and when I arrived I was told that they only had rooms with two queens (having booked this 2 weeks early and having the option to pick I assumed I would get the room I reserved). My fiancé and I were understanding and took the room that we really didn't want. The first night (September 14th) while I was using the restroom I saw a bug run across the floor and wasn't able to see what it was so I wrote it off and went back to bed. The next day (September 15th) I was in the restroom getting cleaned up for dinner and was disgusted to be sharing the counter with a cockroach. It ran around and I video tapped it immediately as it made my fiancé sick and gag. We immediately packed our stuff and vacated the room. The hotel refunded us our money as soon as they saw the video thanks to the bell desk gentleman Bryson, money was returned to our account within 24 hrs of the incident. My fiancé and I ended up having to drive back home after being in Las Vegas for less than 24 hrs of our 72 hr planned vacation. We missed out on the Grand Canyon tour that we had planned on the 16th because we had now where to stay on the night of the 15th. I called getaroom.com to tell them about what had happened and my need for a refund. I was told that getaroom.com will investigate and that they do not refund for cancellation of reservations even though I offered to share video, gave the managers name that helped me and refunded me at the hotel for the few fees they charge onsite. According to getaroom.com this process will take anywhere from 7-14 days for a response and that's not guaranteeing I will be helped. I like everyone else using your site and I'm sure anyone reading this was hoping for a wonderful and peaceful vacation. I on the other hand was let down, put in very unsanitary conditions, FORCED to cut my vacation short (my money was wrapped up in your referred hotel/third party vendor who was not consoling at all), I still have never been to the Grand Canyon and I'm sitting in my living room writing this instead of sitting in Nevada as I should have been. I'm disgusted that this is the service provided by a simple hotel booking agency for a CUSTOMER who was mistreated, mislead and left vacationless.
Clean rooms Comfy Beds Powerful Shower head noise from Fremont below but if you turn on the ac unit to constant mode it draws out the noise Resort fee $22.60 plus a $100 fully refundable deposit
Room was clean Close to action Value Self parking was closed and valet to 35 min to get car in am Almost missed our tee time
Good variety of games.
Free wifi and comfy beds. Clean room with plenty of towels. A nice little pool that never got too crowded. If I was being picky, I'd say some of the furniture and room decor was a little cheap looking. Also, the windows are covered with a mesh banner marking the hotel, so the view is somewhat obstructed.
Free valet service while the parking garage is being renovated, friendly staff, clean rooms with a modern decor, and really comfortable beds!!
The paper thin walls .. you could hear everything from the next room
The staff was very friendly, Nice hotel, the Diner served great food.
Best thing about the d is the location, there is so much to do in walking distance. The room was nice and the staff was friendly. I didnt like the shower layout. Other then that it was a great time.
The hotel rooms are old but renovated. Comfortable beds and clean rooms. Casino is nice with decently priced games. Second time staying at the D. The staff working at the front desk were very rude upon our arrival and couldn't get us two rooms on the same floor. Housekeeping had to be called to make up our room the next afternoon and they didn't even change the sheets. The bathroom door in our room was also very squeaky. Not a great experience compared to our first time at the D.
freemont experience the room was not cleaned for two days
Walking distance to every thing Very loud at night for sleeping
The beds were too small and the ac didn't work so it was hot in our room. Cribs were expensive and didn't even come with blankets.
The Golden Towers were well remodeled. Fremont Strret Expiernce was entertaining for a one night outing, but not more than that. My room requests were the exact opposite from what I requested. I was placed on the 15th floor, at the very end of the hallway, far from the elevators. I took my elderly mother to the Golden nugget for her 73rd bday. I asked for a room not at the top, and not far from the elevator. Complained about airconditioner 3 times, never was fixed. Non smoking floor smelt like cigarettes at all times
I like the location of the Nugg'. Everything feels pretty updated compared to most of the other Fremont street properties. The pool is pretty unique. Good variety of slot machines and table games, though you won't find the really low minimums here. Generally easy experience. A couple of things really stuck out as bothersome and annoying. Most hotels will provide a coffee maker, but here they give you a keurig machine and charge for the use of the k-cups provided. Not exactly a major thing, but it just sits there taunting you the entire time you're in the room. My biggest problem with my most recent stay was that in the tower where I stayed it appeared that four out of the eight elevators were not functioning. The hotel has no control over when multiple busloads of tourists arrive to check in, but if the elevators all worked that would have avoided the huge crowd in the lobby. Likewise, when many guests are all checking out on Sunday, getting an elevator down to the casino was nearly impossible, with most people resorting to riding elevators up to the top floor in order to get space on one going down. This has been an issue for me before, and I was admonished for taking the stairs down as they are not meant for guest access except in emergencies. Anyway, elevators were a big disappointment.
Good restaurants, nice casino, comfortable beds, all the staff was kind and helpful we really enjoyed our stay. On Sunday the pool closed at 6:00 pm. O think I would have been better especially for the kids and because it was so hot for the pool to stay open longer.
The beds were reslly confort more than i thought they would be There was everything you needed except for like a little kitchen or mini fridge
Upgraded rooms complimentary at check in, fabulous pool, good food options, convenient location to everything you need....this is our hotel from now on.
the food was good but that's about all the rooms are in bad condition. staff was rude!!! housekeeping threw away pics I purchased at hoover damn. will never stay there again.
Location Fish tank Rooms are dated and not very clean They had no towels poolside They charge you extra fees for the gym and parking even if you don't use either
The Grotto Restaurant was outstanding as was the adult pool area Smoke smoke and more smoking-- was disgusting . I understand that it's a casino however, they need a better ventilation system. Give us some fresh air!!
Resort fees were hidden to me until check in
The Italian restaurant was very good the room smelled like smoke (it was a non-smoking room), we called and housekeeping came and deodorized the room, just masked the smell. It took over 1 hour to get our luggage, we had to call numerous times to get our stuff. This is the first time we stayed and I will not return
Cleanliness, staff are very polite, good amenities, all the services they offer. I did'nt like the kind of fruits they placed in the hallway near the elevator is not of good quality ( not fresh enough) but still, I give them overall 5 star.
The pools are amazing and the room service was very fast and delicious! There was no elevator in the courtyard area but the food was still hot! The lady at checkout was horribly rude and unfriendly. The room was very cheap looking and feeling but it was cheap so I guess you get what you pay for. Shower was tiny. Bed was stiff. The AC smelled horrible and had to be repaired. They rook our do not disturb sign after 1 of 3 days stay. Very far walk away from everything!!
The food good and well-priced and the staff was very friendly and nice. I stayed in the courtyard which is very old and not very comfortable. No view and very noisy.
The comedic bad service at every restaurant The service was a joke, and I can't say it was very clean. It needs a major facelift. I would only stay there again if I had to.
The service and housekeeping was great
Generally clean Only $33 per night! Oh wait, there's a $30 transaction fee and then a $16 check-out fee. So... not $33 a night. The bathtub didn't drain properly.
Can avoid the strip's traffic and more relaxing vibes and Big Tony's was excellent ! Didn't get a mini fridge :( or microwave
Good Hospitality! There was a beautiful desk clerk.
Honestly, we had a family trip. The location was excellent for us. my family and i was at the different location, but we made everything easy. We can't complain about the staff because we didn't let them cleaning our homes but we got everything we asked for and answered to all our questions and tried to worked out with them to make things easier. We enjoyed ourselves in the pool and my kids like it. Thanks for your services.
Cost of room treadmills not working
The price ia good. The staff is helpful and its not too far from the strip Room didn't include a mini fridge. Room wasn't very clean.
Great room for the price I paid !!
Room very comfy & clean The single King bed needed another pillow. Only had 3 thin ones
nothing worst hotel/casino I have ever stayed at. the parking garage elevators didn't work, there were 2 rude desk clerks, the rooms need remodeling, the electronic card key didn't work the first time, no wifi, the pit bosses wouldn;t take there own fun book coupons, I found that painfully funny.
My room was dirty and old, I didn't have any soap or other toiletries.. The parking attendant was rude even though I had my parking pass in plain view I didn't like anything about the 4 queens in would never stay there again
The location downtown was ideal. We had to wait a day and a half to get a working toilet and shower. We had to threaten posting a video of our non draining tub before they magically found another room.
Hotel was accommodating to our needs when getaroom booked our reservations incorrectly. The staff was very nice and eager to help. Initially booked a 3 person reservation non smoking. The getaroom people booked for 2 so we had to exchange our king for 2 queens which they didn't have at the time of check in except for a room in a construction floor that was smoking. The ac unit rattled all night too. The next day the hotel was able to move us thankfully and we got a good nights rest.
Loved their restaurant, MAGNOLIAS! Best breakfast and great price
Front seat staff was friendly First day these the elevator in the parking lot wasn't working, had to use the stairs. The room smelled old and the music coming from Freemont street wouldn't let me sleep. Once the curtains were moved to look outside we found a McDonalds hash brown wrapper and pieces of has brown underneath giving us the impression that the room wasn't properly clean.
Affordable, no resort fee. Noise from Fremont strip.
Large hotel, seemed inexpensive Had my room over the Freemont concert stage, music was really loud until well past midnight
Casino Our room was not clean when we got up to our room. We weren't offered any discount or anything for this mistake. Poor customer service.
The hotel was situated in a great place which had easy access to bus routes to the strip. The bedrooms were clean and we were given towels and any other necessities we needed. We had to pay for wifi (24 hours at a time) not having their on pool, but there was access to another pool which was okay.
good value. i like the atmosphire of the older casino. the room was too close to the elevators. it was noisy some times
The rooms were quiet. Location was convenient. The shower fluctuated between scalding hot and too cold. I coouldnt ever find a comfortable temperature.
Felt very safe when walking to Fremont Experience.
Nothing. Not my taste in hotels. I checked out immediately and still haven't gotten my deposit back. They are not organized at all.
It was near at the Fremont Street experience but far enough away that the sound did not travel too much. There were lots of restaurants and bars within walking distance. The walk from the parking lot to check in was long and confusing. There was an adequate security in the parking lot: when I got to my car the next day there were obviously people drinking in the area. The hotel needs a deep cleaning in corners and hard to reach areas. Furniture is scuffed.
Very good pricing The service in just to get a room
We stayed in the tower king bedroom, and despite the furnishing being a bit outdated, the place was clean and well maintained. There's an iron, ironing board, blow dryer and a safe, minimal but enough for us. The location is right by Fremont street, so you get the action but don't get the noise or light.
Spacious Rooms, very comfortable. The hotel had a kiosk to check in for my airlines. Staff was friendly. Price was affordable. I called and was told no shuttle to/from airport, but found they do offer this service. Staff needs to be more informed.
Easy waking distance to freemont experience, neon museum, etc.. Extra charges for water, coffee.
New towels were not clean
I like the revitalized downtown Las Vegas. It's great for locals, alot more relaxed than the strip. I have stayed at the El Cortez before, its old school Las Vegas so its alright for a night or two. I never made it to my hotel because The Cortez was already sold out even tho my reservation with Kayak went through we were turned away when we arrived. Luckily we we're locals, my girl friend and I just looking for a staycation so we just went home since we were too tired and frustrated with the lack of communication between the third party which was actually getaroom.com and El Cortez. If we were from out of town we would've been extremely disappointed, hopefully this issue is addressed so that it does not happen to anyone else in the future especially for tourists.
The hotel was pretty far off the Las Vegas strip, it was at least a 15 min car ride from there. The rooms were okay, not the cleanest rooms i have seen but good enough to spend the night. Seems like a good option to save a couple of bucks but at the end of the day, take it from me, if you are going to visit Las Vegas and be close to everything, look elsewhere, the crowd was a bit older and not the atmosphere that i was expecting, not that i was looking for a crazy party atmosphere, but it was kind of dead.
No maid service in my three might stay
The rooms were a bit modern and in the downtown area. It smelled like smoke which I won't take my family too. The rooms are dark so for business it's a bit hard to do work in the room on the computer. As its so dim and barely light.
Hotel room is not clean ,I was check in than go to room before sleep I found it sheets and bathroom has a lot of hairs that's really bad
All of the hotel staff was very friendly. Loved it. There wasn't anything I didn't like about it. Except that they could of had the pool open a little later.
Remodeled rooms Hotel was under staff, 1 person to check in, 1 bellmen, 3 elevators not working, food in cafe waa cold. They need to hire more people.
Great price , very clean room , was actually surprised how nice it was for the money. I think it would be nice to have adults only hours at the pool, Im all for family but sometimes its nice to hang at the pool have a few drinks with out kids screaming and running around and splashing about. Closing at 7 especially in the summer is way to early.
Very helpful stall. Left my cell phone there and Lost and Found were on the ball found it. Very please on the attention.
It smells so bad !!!!! All casinos stick like smoke ... this is so much worse ... I had to brace myself every time I came back in the door ....I will not stay here again
They charged me two times - for resort fee 22/ per day. And as well hotel fee 30 per day !!!
The front desk staff was great and very helpful, Connie and Stacy, the valet pPual was great as well. Nice large spacious Jr. Suite. Construction on the the 3rd floor
We really enjoyed the stay in Plaza, and the location is great to visit the Freemont Experience. Be aware that there are 2 towers, and one is newer than the other. I would make sure to choose the newer one to ensure you get a better room. Maybe it's a bit far from the strip (you will need to take a taxi/uber)
Rooms were dirty, ac wasn't working in one of the rooms, hotel smells like weed
Price. The overall appearance of the building.
They have bed bugs under mattress they have Roach's all over the hotel it's just a nasty place .. Prostitute's and pimps live here do not book for no reason at all .. Nothing to like about this place disgusting
Cost effective, not too far from the strip and not too far from Freemont, perfect central location if you have activities planned for both. There were a LOT of kids and families here, not the greatest place if you're two single lovebirds wanting to take advantage of Vegas's openness to young love and cheap alcohol. (Thankfully we aren't the type to indulge too much.) We didn't have a chance to stop by the restaurant inside, but they had everything for great prices and it would have been immensely convenient if we didn't already have food plans. Beds were cozy. It was quite a long walk from where we had to park to where our room was. The floors were old and uneven. Alright for sober strolls, a little tricky when tipsy! It was also difficult to get in coming from one of the directions. Shower was inconsistent with heat, but they were roomy. Plugs could use replacing, the one on my side wasn't strong enough to hold my charger.
lot's of noise
Wish I could have had a smoking room to enjoy myself a bit more inside the room.
Staff was horrible, didn't offer extra towels or bring more towels the next day Breakfast ended early
GREAT HOTEL. FRIENDLY STAFF. AMAZING CAFE. ROOM WAS NICE AND TIDY. BED WAS COMFORTABLE. FREE WIFI. GREAT PRICE. CAN'T BEAT IT!!!! The sliding door in our room was a bit difficult to open. Other than that nothing at all. VERY CLEAN ROOM.
The rooms are old and dirty.
The bed Hotel registration is to slow. Restaurant is over priced. You can clearly hear outside noise inside your hotel room which makes it difficult to sleep. I would suggest another hotel to stay at.
There was a leaking toilet, noises and keep us awake. Other than that it was ok.
Rooms are always clean and comfortable. My wife and I usually spend 90% of our gaming time here due to the fact that my wife likes to play $3 blackjack, however, they never opened opened a $3 table. Not sure if they stopped the $3 blackjack completly or not. It was always a popular table. Not sure we will stay again as we like to start and end our day @ the tables.
Affordable. Rooms are in better shape than the lobby. The Registration area is like something from a youth houstel. it has a sign made of plastic hanging from twine. No one is happy
Quiet yet close to everything . A great value and being partnered with Main St casino made it very nice . Just a short walk and Main Street Casino is where you will find a value priced buffet for all your meals at a reasonable price . You could walk out the east door and walk across the street into Binons casino or walk a block to the Freemont Experience . Very nice location and easy to find anything in downtown .
Price & location Mold on ceiling
I like the location and that they are renovating and updating.
location was very good ,quieter yet close to fremont street . staff were friendly and helpful . breakfast buffet was good deal rooms are a bit dated but comfortable . charged for Wifi ten dollars a day seemed a bit much.
I love the California hotel, whenever I visit Vegas it's my little slice of home (Hawaii). If you're from the islands the California is a pretty comfortable place to be. They have a variety of food choices, and a lot of things I can't normally get on the mainland. The gambling is fun, the people are nice, and overall I think it's a great hotel. The majority of the crowd is rather old so if you're looking for something more modern or trendy than you would probably be better off somewhere on the strip. There was no microwave or coffee maker. I was kind of surprised by no coffee maker. I think curtains vs slats would be better for the window shades.
Price point House keeping "Threw Away" My Rasberry Pi 3, the internet is wildly overpriced for 2016, They forced me to change rooms mid-stay. and Eric Eisenberg, Eric Eisenberg, Director Of Hotel Operations was completely unhelpful in compensating me for all that went wrong. His response to my missing hardware and move was "Can I buy you a coffee?" Just a nightmare but hey you get what you pay for....
Very cozy and comfortable. Staff was amazing. Always willing to help in any way possible. Rooms do need updating. We came with a large group and had quite a few rooms. Everyone ended up with some type of rash before leaving. Not sure if it was the hard water in the hotel, or whatever the sheets and blankets are being cleaned with.
The staff was excellent in helping me get our rooms worked out. We were only spending the night. We came in and immediately went to bed, so we did not find out anything about the rest of the hotel. We left early in the morning 5:30.
Location, price. Dirty, outdated, lacking in amenities, foul smell on hallway. The shower curtain is full of molds and dirt on the bottom side. Toilet bowl stained and not cleaned and was not cleaned during our stay. Electrical outlets are few and hard to access.
A couple of the staff....Evening reception that gave us a comp b/c our room hadn't been cleaned after two calls to the front desk and the Maintenance guy...Scott...who repaired the heater, and the security guy that helped us open the safe that was stuck. Valet guys were friendly. The location is good. No hot water in late afternoon and evening. Reception told me that during afternoon and evening, I needed to run the shower for 20 minutes before the hot water would show up. They were close...18 minutes. Seems like a huge waste of water. Bathroom smaller than the backseat of my car. Room noisy starting late in the evening. Heater didn't seem to work. I had many contacts with staff to help me solve a problem, repair something, or give further instruction or how things worked, which I've not had in other hotels. My wife and I stayed here as a less expensive alternative to the Golden Nugget, where we usually stay because I were here for a conference and we'll be coming back in April. Not a good choice. Will never stay here again. Ever.
Convenient Cozy Nice decor Friendly staff Floor in bathroom substandard Seemed not clean Maybe needs remodel Also freebie chips rip off Not usable on all tables and $25 each too high to really play Reasonably Suggest lower denominations
We stayed facing Fremont street, it was a little noisy.
$20 resort fee per day for only a very slow internet (no pool, no business center, not fitness center etc.)
It is an old era hotel from the early 1900s. There are antigues and photos worth bucks scattered amongst. When you get upstairs think green mile. Valet seems to loathe their positions. Room was dirty due to lack of care. I work in international business so i can tell when a worker is given too many rooms, tht or a lack of training. Brittle doors slam all times of the night as the plywood hallway floors play lullaby late into the night letting you know who is up and heading where any time you like (usually 2-5am( Thumbs Down Kids
This hotel was terrible Loud location, music doesn't stop till 2am, small dingy dirty room, hotel over charged for stay, rude staff, worst hotel I have ever stayed at.
There was a resort fee of $24.60 that I was not informed of and had no choice but to pay when I checked in. DO NOT BOOK AT THIS HOTEL unless you know and understand what the fee will be. The hotel room was very small and very noisy due to the loud music all night from the "Freemont Experience" all evening.
Location Unfriendly front desk staff, hidden resort fees, misrepresented pictures of room.
I was looking for a cheap place to sleep, but when I checked in, I was charged a $22 resort fee. The total was still less than $60, but it would be nice to have known about this fee ahead of time.
valet workers were nice... but practically mandatory to use valet because there is no free parking loud band playing outside fremont street and no sound insulation no free parking, $3 an hour fee, cheaper to use valet ac sucks, on max ac, it couldn't cool the room
The employees were all very pleasant. Once I paid for the room (and resort fee online) when checking in I am told about a $100.00 deposit that will be refunded upon checkout. When I check out I see Another $21.00 fee (Resort Fee) All and all we ended up having to pay almost $64.00 for that $20.00 room. The bathroom was so small the door hit the toilet, when I went to hang my towel on the hook on the back of the door it slipped and fell in the toilet. There are bands playing in the blocked off area on Freemont till at least 3am and it blared into our room. The food in the restaurant was outrageously priced for the tiny and outdated cafe. $11.00 for a hamburger and that was about the cheapest thing on there menu. I will never go back and will tell everyone I know how bad it was!
No bells and whistles.. Just a simple comfortable hotel and casino.. Nice place to stay downtown. Would definitely stay again The free buffet in the morning.. Awesome
Cold a/c and comfortable bed clean room . you can't get away from the smoke. I don't smoke and it still permeates the building they still allow smoking in the casinos.
The check in lady was awesome, they were overbooked and was going to only give us smoking room and when I told her we couldn't cause my wife was pregnant she immediately shifted gears and made an exception for us. Very awesome. room/bathroom was okay. No continental breakfast. Channels on the TV sucked. Wifi was not free and worse super expensive.
Location great. Price good. Service good. Rooms are avtad shabby but nice views if you get the right one.
The antique decor and the area of town are big pros for this hotel. Minor fault which plagues almost all of Vegas, strictly Pepsi products, no Coke.
Triple 7 Brewery is great. Great customer Service throughout Low priced drinks. The IPA is great. Showerhead is chest level.
This is a great place for the money. It is old but, well maintained. Food is good and reasonably priced for Vegas. No resort fee, but they will try to up charge you for WiFi. Just say no. Did not have a sports book, but there are others close by.
Me and my lady love the atmosphere of the hotel and staff, and the rooms where comfortable and clean, no complaints from either of us
no free wi-fi
enjoy the fact that this downtown property is a block and a half form fremont, so none of the light and noise pollution carries through. refrigerators in the room are a nice touch, though mine ended up freezing some of the goods i brought! great casino bar. shower heads are placed low, no blackout curtains.
The rooms are clean and spacious. All of the staff is very friendly. Several restaurants to choose from, a theater, kids zone. I will definitely be staying here again! Nothing, my stay was excellent!
I tried it for the cheaper rate but it wasn't worth it. They nickel and dime you for everything. Next time I'll just shell out for a nicer place on the strip for the whole trip. I would not do Boulder again. Was harassed by men in the lobby. Sketchy part of town. Non smoking room still smelled like smoke. Getting harassed by men in the lobby. Tons of fees everywhere and for what?
The rooms and most of the hotel was very comfortable, updated and clean. Housekeeping was friendly and gave prompt service. It is a great location when just traveling through because it is away from the strip so traffic isn't bad. The breakfast buffett was an average medium size buffet at $6.49 per person if you sign up for a free players card ($8.49 without it.) There is what looked like a nice pool, kid zone, movie theater and of course casino. The hotel/casino is HUGE and was a little confusing on where to go at first. There is smoking allowed downstairs which I think is normal in Vegas but it of course made me uncomfortable because we have two young children. The front desk and access to rooms are on opposite sides of the building and that made it confusing after checking in.
I woke up with what looked insect bites on my back and arms
Before booking my room, I had to check out the reviews from Kayak and Yelp. I got the rooms for $19/night(What a bargain!), and that made me skeptical of this place. But, after reading all the good reviews, I decided to give it s shot. As the reviews suggest, this place is one of my best bargain for this year. To start, the courteous and helpful staff checked me in and told me all about the "free" stuff that comes with staying there(i.e. bonus points, free gameplay, free drink, etc.) Then, I get to my room. The first thing that greeted me, was the gorgeous view of Vegas strip. The room was a standard hotel room, but I was very satisfied that it wasneat and clean, including the bathroom. My only fault that I can think about this hotel, was the lack of a jacuzzi in the pool area....that's all! But, I still would stay here again in the future. Thanks! :)
Staff was very friendly. No refrigerator no coffee pot. Water in bathroom smelled.
Easy on and off the freeway. Not on the strip so a little quieter and calm. Decent rooms. Reasonably priced. I could clearly hear conversations outside the room, in the hallway, that were not directly near my room. Thought it was strange that the front desk was on one side of the casino, and the elevators to the rooms were on the other side.
My experience de this time was blah.. Does it matter if I state what I didn't like?
So beautiful and clean. The pool is not heated.
Boulder Station is a local casino. 20 Minutes away from the strip. It's mostly quiet except on weekends. Good for a romantic getaway close to home. Restaurants, movies and bars make it easy to do a lot within the property. It's worth the money.
When we checked in on 11-26-14 there were no hand or face towels, no ice bucket and no ash trays(had a smoking room). I had to go down and get the things myself because the front desk clerk said he couldn't leave. Also needed more breakfast items to choose from. The beds were the most comfortable I ever sleep on in a hotel. If I'm ever in the area again I will make reservations for this hotel.
Nothing Everything The room was crappy, there was not enough linen for me and my wife. The staff said they didn't have enough linen for two guests only one. Neither of the lamps worked in the room. The ice machine didn't work - It was 108 degrees outside. There was blood stains down the walkway past my room and two others. The front desk person didn't return my drivers license until the next day after I checked in. I truly wouldn't ever stay there again. Nor would I recommend this to anyone...EVER !
close to where I needed to be The area was terrible; looked like drug deals were happening all over. The hotel staff was fine; the hotel is run down and needs upgrading.
They had really hot water, newish furniture and new tv The staff were horrible, multiple customers with complaints including one couple who had to call the police to strengthen things out. It has potential but right now it is over priced, under staffed and pretty run down.
The breakfast, clean and comfortable room, and the service. The location made it difficult to drive in and out of the Super 8.
Nothing Room was nasty. Asked for more Pillows they never brought them. I would sleep in the car before staying there again.
Price, that's about all you could like. Location was decent for working at the drag strip. Booked double queen, got single bed. Front desk guy during checkin was slamming his keyboards. Apparently it was too slow and he was angry about it.
The guy at the counter couldn't figure out Jim And James are the same people. My drivers license says James Barth, and my credit card says Jim Barth, and he thought they were for different people. They had to call the manager to figure it out. The guy wasn't very smart. I thought everybody knew Jim is another name for James. like David and Dave, Dick and Richard, ect. Other than that everything was fine.
I enjoyed the cleanliness, room had complimentary coffee in room and breakfast was great. Staff during breakfast hours were on top of things making sure enough breakfast items were available. We weren't crazy about the adjoining door to the next room, but I guess that's how the rooms are set especially in smaller hotels.