Would you like to save as your currency permanently or for this visit only?
Atmosphere Too short, wanted to stay longer
Room beautiful, nice designs, free fitness center I used twice, pool beautiful and we used it, buffet very nice No coffee pot in room and the door on the shower stopped moving-I almost got stuck in the shower and manhandled the door open--it came off of the track from me just opening it. For a brand new hotel it just made me conclude they got a good deal on their shower doors and were manufactured cheap and were already falling apart. I recall it scared me because it was very heavy glass and I did not want it falling on my foot (feet) while in the shower. I rated the working order of the facilities poor only because of this one thing otherwise all ok.
not crowded away from Strip noise free wi-fi and exercise room lovely coffee bar - and free!
Great people! Very accommodating. Free valet parking when we visited. Nice place, good view. In North Las Vegas, quieter than strip. Not the place to go if you want the strip. Room type was wrong, but the staff got us the correct room type fairly quickly. Some small glitches.
Staff was excellent, room was clean and spacious. Bed was not very comfortable.
Location isn't bad - near restaurants, shops and the highway. Parking is pretty bad - very few spots allocated to hotel guests. Oftentimes I had to sit in my car waiting for someone from the casino to leave. Also, would be nice to have glasses in room rather than cheap plastic cups. Limited newspaper selection too - only the local paper.
Quiet, excellent staff, spa options Had higher hopes for the quality of the food at Farm, the supposed farm-to-table restaurant
Away from strip--Good. Excellent location. Great prices. Will stay again. Enjoyed my stay. See above
Very quite coffee and newspaper in the morning awesome room with nice view No dislike
Room is nice and comfortable. Cheap plastic cups in room. Only local newspaper available. Wifi is slow and forces login every day. Etc. It could be a 4-Star hotel, but they cut too many corners.
Location We left after one terrible noisy night. Family of 6 living in room next to ours. Call and left messages on three different managers voice mail. Left emails. Called your customer service to book another hotel. To date still no refund or return calls. You should it even have them as an option anymore. We have stayed there several times but now it has turned into housing
Staff and food. Room was quiet. We were able to park fairly close. Breakfast buffet doesn't open until 8:00am. Pretty late when you have to be somewhere. The non smoking area has no barrier to keep the smoke from those smoking 10 feet away out.
Bathroom not very clean. Looked like they cleaned the bathroom floor with a dirty mop. living space not very well vacuumed
Affordable, convenient, and off the strip Slightly uncomfortable mattresses,
I like that there is so much to do right on property. They have a little bit of everything. The prices for food, bowling, bingo, drinks, etc is unbeatable. I booked three king rooms. I got two double queen rooms and one king room. The shower temperature was not consistent. It kept getting scalding and cold while we were showering. The windows in the rooms open all the way and there aren't screens on them.
Did not make the trip due to bad weathet conditions. Was going to see my mom due to going threw chemo and radiation. Would not refund money eill nevet use this site again. Would not even rebook for a later date. How sad.
Clean The ice machine was very far from the room
I liked the buffet and the amount of selection, I liked the Texas decor - being from Texas, it was familiar.. The gift shop clerk was the most helpful employee of all; room was comfortable, although the view from the non-smoking floor was just of the parking lot.. The price was unbeatable, for the short notice this trip was booked in. The desk staff was horribly rude from the moment we walked in; we arrived too early for "early check-in", and we're told to check every 5min to see if someone checked out, even though nobody would arrive to clean any rooms for another 2hrs. Kimoko (front desk) argued and lied about statements she made to my husband, which only further frustrated us. The only redeeming factor was the gift shop clerk, who answered any questions in a positive and comfortable manner.
The cafe was completely under staffed . We waited over a hour to get our drinks after being seated . Plus the surprise $100 deposit plus the in mentioned $20 resort fee did really leave me cheap gambling cash , so the stay was pointless.
I came to the hotel, they didn't respect the reservation and told me that you were overbooked and they don't have room
Easy drive to Fremont. Key card needed for hotel. Restaurant s and theatre good. Kids arcade next to theatre has entrance on side Didn't see kids except at buffet. Nothing
The hospitality was super. Everyone was very nice and was very hospitable. Will definitely return. Would have like being able to use the business area without a charge and to be able to print boarding passes without a charge.
Liked all the amenities but the non smoking rooms smelled like smoke. Need to have a coffee pot in room.
The location of the hotel to fwy, theater and several restaurants was nice Poor customer service throughout the stay, from check in to the gift shop, to the restaurant was about separating you from as much money as possible without providing even moderate service.
Did not have non smoking room as ordered. The room did not smell that bad though.
it was very close to our destination. no coffeemaker in room
Nice, clean rooms with a comfortable bed. The Victory cafe has very good food at reasonable prices. I would definitely stay there again.
The price for Labor Day weekend Noisy hallways, smelled like smoke throughout hallway,
Everything! There was nothing to dislike...Excellent time had with family!
The location was convienient for us being close to Nellis AFB. Loved the movie theater. Staff was very friendly. Parking was a problem. I noticed that there were a few employees parking in the hotel guest parking. Plus half the parking lot was blocked off. There was four of us and we were only given two towels. Plus they smelled of cig. Smoke. The smoke was very strong in the casino and hallways of the hotel even though we were in the none smoking area. Our clothes was saturated in the smell just from walking through the lobby. Was disappointed that I was not able to get coffee whenever I wanted. No coffee in the room and the coffee room closes at 10am.
I loved the décor, most of the staff, and conservatory. The show (O) was great too! We had a couple of issues with staff, the main on being the guy who "checked" the keys before entering the elevators was rude and not at all consistent with who he checked (both in our favor and against). When my husband asked him about it he was combative and obnoxious.
Location is excellent and the hotel has a lot of nice amenities. The fitness center is well equipped. The conservatory was beautiful, as always. Check-in on Thanksgiving Day was packed, and we waited about 30 minutes in line. It seems like there could be a better system. Parking garage was incredibly crowded and, in fact, we had to park at another hotel one night because it was full. The air handling system is not as good as other hotels. It was incredibly smokey, even inside the buffet where smoking is not allowed but apparently diffuses into the dining area from the casino. And we had to trek through the casino to get to and from the elevator to our room, so we could not avoid the smokey air. They should look into removing the chlorine taste from the tap water, perhaps a reverse osmosis system or charcoal filter, at least for the water served in the restaurants. The bathroom had loose pieces of silicone caulking all over the floor. Of course, everything was quite expensive, from the mini-bar items to the hotel cafes/coffee shops to the water sold in the hotel shops ($5.25 for 1 liter) to the parking ($10/day).
Pretty hotel. They started to charge for parking!!! (This was not notify earlier in the booking) They give us room keys that don't work. ( happens more than one time) The walls don't cancel noise. I could still hear other people talking and in the middle of night. Placed unauthorized charge on the room for no good reason. Had to call to Ask the staff to make it correct, took very long time. Bad attitude also at one point they hung up on us. Iineffective staff that's was rude made the stay even more frustrating. Buffet quality of food, taste and atmosphere had lower dramatically!!!!!
Comfortable bed and spacious room. I appreciated the fitness center and the various weights and cardio machines. However, it was located quite a distance from the rooms. You had to walk the entire casino floor, past the lobby to get there. You're really paying for the location on The Strip. The room was nice but what comes out to be over $322/night including all taxes, etc the room and accommodations themselves weren't worth it.
fountain resort fee and parking fee. Room which was upgraded smelled like vomit.
Fantastic location. We had an okay room. Restaurants are all incredibly expensive. You would expect much more for your money. We only had one bath robe, a small TV, and my front desk staffer was very unfriendly. She had me booked in three rooms for the same night and suggested I would have to pay all three. I said it was a mistake and eventually she got it sorted. For the price, you expect more. Would not recommend nor stay here again. I've stayed at SLS and Montr Carlo and would easily pick them instead.
Hotel property is impressive They dont provide any complementary breakfast or for that matter a cup of coffee
The hotel is beautiful and in a good location. For the money you are paying you don't get much value. Also, I expect that when I am paying this sort of price per night that when I walk the hallways to get to my room I don't have to see everyone's room service tables and left over food. I also didn't like the fact that they want to charge you 35 USD/night to rent a refrigerator. Some things should be included in the price.
Clean, Very accommodating, courteous staff and comfortable amenities we were very pleased and would highly recommend
bed was very comfortable; food was good; everyone very helpful noisey room, no place to get away from smoke, needs several coffee shops 2 for s not enough
Your cleaning staff is unsurpassed. I hope they are compensated as they are the behind the scenes success to the beauty of the resort.. When I went to check out there where all sorts of extra fees. I made no room charges. I called the front desk and they removed them, I asked for an emailed copy and they sent two. One for the resort fee's which is so silly if you pay for a resort yet can't use the refrigerator, the other email was over 650.00! I went to the desk and they said it was an error? A lot of unnecessary anxiety for an error!
View room description is misleading. Only view was of empty pool. View limited view of strip. Save the $40 per night for upgrade. There at of the hotel was awesome. Will come back with standard room.
Decorations were wonderful and the room was very spacious and comfortable. Enjoyed eating at restaurant. Breakfast was really good! The entire place was very clean. Can't think of anything.
It is a nice and clean hotel The carpets in the rooms need to be updated
Beautiful, romantic Italian setting hotel. Room was huge and very comfortable. 3 TVs. View was good and could see the strip. A lot of restaurants, but they were very expensive. Although there was a food court that was reasonably priced. I did like the fact that the Palazzo and the Venetian were attached and you could use the casino vouchers in either casino Would have liked coffee in the room. Most hotels now a days have a small coffee pot in the room.
Room large, comfortable, amenities very limited, towels not overly abundent, they were rough not plush, soft Getting from one area of hotel to another difficult, finding way around was somewhat difficult. There was no hotel book which described Resturant's, where located
Big and beautiful hotel & suites. I did not like the fact that there is no space to put things in the fridge. Is stocked with their stuff and will charge you if you move it.
Clean and nice hotel in a good location. There's nice restaurants inside. The pool is crazy. We went down one day at 11:30am and there was not a free seat anywhere. Absolutely packed. Went down the next day a bit later so we expected there to be no seats available but there were towels laying all over seats and on the plants. It was very messy and disorganized. Here's a tip, instead of the staff standing around chatting where you collect the towels why doesn't one of them walk around and check for free seats and clean up the towels so guests don't have to ask every single person if the seat next to them is taken. Be careful of the surface near the pool when it's wet, if you are barefoot it can be very dangerous and slippery. I saw many people slipping over. 2 basic cocktails plus tax = $40. Ugh.
Parking lot so far away from rooms
Decor is outstanding
Gorgeous common areas, comfortable interiors, and (importantly and uniquely for Vegas) a well-designed layout that makes accessing guest rooms easy. This is truly a huge resort complex, yet you can still get in and out of it from your room with ease. It was also easy to find adequate (albeit pricey) dining with minimal wait. There is nothing worse than having to wait forever to be seated at a restaurant in your own hotel, and this was never an issue in The Venetian. We thoroughly enjoyed it and would come back for sure. The rooms, while beautiful, are in need of modern amenities like charging ports, easy-to-access power outlets, better lighting controls, and larger TVs, just to name a few things. We stayed in a 1300 sq ft suite, and the living area was 40" or so. I realize this may sound trivial, but it's 2017 and this is a 5 star resort. Another issue we had was the relative lack of reasonable dining options. There are over 40 restaurants inside the property, but (aside from food court-type options) only a couple are reasonably-priced.
The location and inside the hotel The pool was so disgusting and dirty
Smoking in casino
Great customer service
Room was older feeling for such a new hotel, and for a lesser price, vdarra or palazzo are infinitely nicer and amazing in comparison.
Staff were awesome to deal with. Very friendly, from check in, cleaning staff, to check out! Nice hotel, and the food was great. I found the casino was smokier than others on the strip. As a non-smoker, I found this discouraging. And the walk from the strip was a bit of a pain.
Had a great coupon deal for one night at a wonderful, classy place. Sharp, professional, top-notch hotel!! The Casino floor was busy and there are a lot of hotel restaurant choices. My favorite experience was at check-in: when the line at mid-morning got a bit long, I watched a manager quickly find another six or eight staffers for registration and 'boom' the line was gone and I and others were taken care! Smoking in the casino, but that is everyplace in Las Vegas.
Aria has a great location on the Strip. Very convenient to check out Bellagio founrains, nightlife at Cosmo or just staying within rhe City Center confines. Its a bit smoky in the casino area but not any more than others.
Rooms were amazing The music from the night clubs in the area went until 3 am
everything but the wifi please up you wifi game!! It is one of the most important features!
Very beautiful place, very stylish. There are tons of restaurants, shops and art pieces throughout the property. There's a night club Jewel there too. The concierges are super helpful. You can check in and out online. The hotel is situated well, can easily cross over to Cosmopolitan nearby. There's also a free tram, which can take you to Bellagio. I thoroughly enjoyed my stay and hope to come back again sometime. The pools and the hot tubs hours are 9 to 5. I was at Aria for a conference and 9-5 is when its activities are taking place each day, which made it difficult for me to enjoy the pools and the hot tubs. Managed to do it just one day, when the conference activities finished an hour and a half earlier. We did have our conference's party by the pools, but I'm thinking not every day they must be using the pools area for private events...
Room was excellent
The location was great, staff was overall friendly. To start this place is truly a maze. Waiting for the elevator was a nightmare. I feel like I spent most of my time waiting on one. I got so sick of waiting I took 20 flights of stairs down to the casino. Saturday morning between 7-8 am I woke up to a fire alarm in the hotel. Can I just say this hotel was more stressful than I imagined. I was really disappointed. I have added this hotel to my do not stay list.
Location is great. Staff was friendly. Price was good. Only thing I didn't like was that there was no soap. I don't Use body wash
Price for stay Wi-Fi is limited to a certain number of devices in rooms. Not a good selling point when most people travel with multiple devices.
The price didn't match the room, I figured the room would have been small with no amenities but it was the exact opposite. The room was large for just one person and came with refrigerator and microwave and I had a great view of the pool. It was also fairly quiet on the floor. Nothing to dislike at this time.
great location! lots of fun things to do right around the hotel. great pool! the nook and nook express is seriously the best little restaurant ever! when checking in we were told that our booking for a non-smoking room with two double beds was a "request" and because of that, we were bumped to a smoking king room. this was at 1:00am after having stood in line for 45 mins (the self check in kiosks are a joke). we accepted our fate and couldn't argue with the front desk woman as we didn't have a copy of our hotel booking itinerary on hand. she did hold a room for us for the following day but the bad impression had already been made. after checking the booking itinerary there was nowhere on it stating that our room type was just a request and this is why i am so irritated by the whole situation. what's the point of booking of the room you want if they just decide to change for you themselves??
the hotel was a great spot to have a classic las vegas feel without paying the las vegas prices. you can enjoy nice rooms, casino, and a pool all included. the rooms were a bit small and the elevators took forever to come when called. the hotel is not a premier hotel but on a budget it is worth a try.
The staff, room, location, restaurants The elevators. ALL ELEVATOR banks are extremely slow and overcrowded. In some cases 20-30 minute wait to get to your room (or down to the lobby)!
This is a great budget hotel to stay in, the rooms were very clean and modern plus the beds were comfortable. Wonderful staff and location. I would recommend staying here Sunday through Thursday, Friday night was really crowded. This was expected for the price, the pool was small but fun, unsavory groups of frat boys walking around partying in the hallways, and very crowded elevators so crowded you had to wait awhile to get on.
Ac didn't work n staff was rude
The price of the rooms were about $75 with resort fee. The Internet service did not work.
The location and low room rates are two of the best things about TI. The pool is nice enough. The rooms are mediocre but cheap. The smoking is overwhelming in places like the casino and pool
Room Cleanliness Ease of everything Casino Bars
Good hotel and location The smell of the casino
Convenient location Resort fees are a scam to extract money with little/no value. For the cost, the Health Club needs to be open 24/7 and have more equipment.
Everything was great! The wait to check in was a bit slow but other than that.... my favorite place to stay! Like I said the wait to check in on Saturday was slow an there wasn't even a long line! If clerk would of just made eye contact an said just one moment that would of been nice! But once being helped she was very friendly
The gym and spa were very good. The hotel staff was pleasant. The food was good. Pushy aggressive sales people at Perfume 11 caused an overall negative response. I have already told five people to avoid this shop.
Nothing... HOTEL .COM IS ALL LOT BETTER TO BOOK FOR ROOMS. They will not give REFUNDS.
The location is great, close to Wynn, Venetian, Mirage. The Suite was large. $5 tables during the day for fun. TI is a cheaper alternative tot he Wynn and Venetian and lets you stay in the same area and go back and forth walking to the nicer properties. The property and our suite were pretty dated. Our suite was large, but the furniture was old and worn out. The room was really dim at night, not enough lighting and it smelled like smoke even though it is a non smoking room. The hotel does not offer any kind of pressing service, they only have dry cleaning that they send out. My clothes were already clean, just wrinkled from my suitcase. Paying for cleaning them again and waiting one full day to get them back sucked. They charged a pretty hefty "Resort Fee" but I have no idea where the resort is. All I saw after being there for a week was my room and the Casino. I never went to the pool. I was disappointed they stopped doing the pirate show in front. Also, the restaurant choices suck. Who wants to eat at Senor Frogs when there are so many top chef places next door at Venetian or Mirage? Overall, TI feels like more of a downtown property than one on the strip. If you get it cheap, it's OK.
The hotel overall was great, staff was friendly and helpful. The pool was very very small for the size of the hotel and the hotel bathroom didn't have a fan for showering.
I liked that it was central. The room was clean and fairly quiet. What it lacked was coffee maker or kettle. Your forced to buy a coffee maker across the street at Walgreens or spend 20 bucks a day on Starbucks. Very smokey environment could not spend much time in the casino. Very tight machines so don't plan on gambling here. Vegas is not a good choice for Canadians right now and I would avoid it. Totally overpriced.
Location was great! Right in the middle of the strip. We were also able to leave luggage at the front, secured, before we were able to check into the room so we could go enjoy the strip! Not the cleanest hotel I have been to. Mold on the ceiling, bathroom counter wasn't cleaned very well, old dried pink/red liquid on the wall.
Central location, bathrooms were really nice, everything you need/could need is in one building.
It was cheap and it wasn't a budget motel. Mattress was way worn. We were rolling off the sides because there wasn't enough support left in the thing. There was a bit of an odor in the room we never did identify. The escalator wasn't working from the midway up to the second floor. But I didn't expect too much more for $85 a night.
The rooms the shops The tables and the play not many people
The low room rates advertised were for cheap motel rooms a long walk from everything else. Having to upgrade to get a decent rpoom convenient to everything.
On our last day there, checkout was at 11am but we had the cleaning service either knocking or trying to open our hotel door since 8am. I understand that maybe most people are out of their hotel room by 8am, but we had until 11am. Either way the last time they opened our door, I was fresh out of the shower and completely naked. The cleaning lady apologized but the damage was already done. I was extremely embarrassed and I really will never again book with circus circus.
The front desk at check in was accommodating. The beds are comfortable. It was nice to have food options within and nearby the hotel. The sink in our room was clogged/blocked so the water took awhile to go down. The shuttle to the airport was cash only and only shuttle. Should be shuttles to the strip.
Staff was great Room smelled like damp clothes, woke up at 3am to find crickets on my bed and wife woke up at 9 am with bed bug bites all on her arms and legs. Had to pay for valet parking even tho we had a room reserved
Room was nice. Rooms have no refrigerators or microwave or coffee pots. Parking was always a drag to find, tv didn't work and no one came to fix it. Everything was so expensive even water cost way to much.
Room was fair Building was dirty and a bit sketchy.
The front desk staff was great. A lot to do. The discription was not the same as the hotel stay. I got a late check out due a flight delay which was great. I wanted to sleep in later but house keeping knocked on the door 3x before 10am. I also had th do not disturb sign on the door.
Very conveniently located. Excellent valet parking Main restaurant on casino floor very noisy. Unable to hold conversation.
Location was great! It is hard to get to your room. Especially when you have luggage.
. The coffee in the rooms were horrible. All and all ive stayed at a motel 6 and was more satisified with it than the Paris. Very disappointed and what a cheap place . The coffee in the rooms were horrible. All and all ive stayed at a motel 6 and was more satisified with it than the Paris. Very disappointed and what a cheap place
It was comfortable, and the location was great. It was nice and comfortable, until I smelled something rancid in the bathroom. The smell was coming from one of those huge National Geographic sized cockroaches. I told the front desk but all they offered to do was clean the room . That ruined my whole stay . I paid to stay somewhere nice if I didn't mind roaches in the room I'd stay at one of the many cheap motels Vegas has to offer
Eateries on property The experience, the crowd, the noise in the room, the drip all night long in tap of tub
The hotel is beautiful and much larger than appears on the outside. The pool side area looks inviting and they do offer a spa/gym that looks agreeable but my visit was purely for business purposes this time and I was unable to use these amenities. I had dinner at Mon Ami Gabi and it was fabulous. Menu was fantastic, staff was friendly and attentive, and the food was all brought out as requested and very very good. Petite Suites are gorgeous with a nice meeting/sitting area and two bathrooms which was convenient and the beds were comfortable. Upon arrival there was a very long wait to get checked in and it seemed like there were more employees standing around rather than calling on guests to help them. They have "rapid" check-in machines that seem like a waste of space as I couldn't get it to work for me no matter how I tried. The first room I was checked into was a beautiful petite suite but had a rancid smell and upon calling maintenance and waiting roughly an hour they came in and told me there was a gas leak coming from the sewer due to a broken seal in the toilet that the maintenance guys were aware of and shocked they actually put somebody in the room. Instead of helping relocate me and my luggage they had me pack my bags and go back downstairs to wait some more so that I could get reassigned a room. My second room smelled equally as bad but like a children's pool that hadn't been cleaned all winter. Within 15 minutes I had a horrible headache and was back downstairs. They moved me a third time and offered me a small credit to use in one of their restaurants or spas. Although this did not make up for what I had already been put though (and the stress, anxiety, and headache I was now stuck with) I was running late to a meeting that I should have had plenty of time to prepare for so I took what I could and ran. I had my meeting at their French Bistro and it was lovely. My bill came, I charged it to my room, and retired for the night knowing I had a very long day ahead. After getting back to my room I realized they have no water located in the room. I was exhausted and the thought of going back downstairs was dreadful so I just went to sleep. Upon waking I found my bill and realized they had not removed the credit I was given for my previous days troubles. I called downstairs and they told me that the restaurant, although located at Paris, is not owned by Paris and therefore was not approved for the credit. I was told if I wanted to speak with somebody at the desk upon check out then I was more than welcome but there was nothing they could do for me. So back downstairs I went, again. After waiting a few minutes I was helped by a lovely lady who tried her best to understand the situation and show that SOMEBODY in that hotel cared at least a little. At the end of the day I got onto a flight to come home wondering if I could every come back to Paris for anything more than a restaurant that wasn't even owned/operated by the hotel. I travel to Vegas for business multiple times a month and would like to be able to say I would try this hotel again but I am extremely unsure at this time.
Very nice room. Night time registration staff was very friendly; day time not as much. We had to switch to another room because the first one we were in sounded like a strong breeze was constantly blowing, almost as loud as if a vacuum cleaner were right outside our door. They moved us immediately upon request.
Beautiful room. Comfortable stay. Able to use a kiosk to check in rather than wait in a long line to check in. Plus, we got to check in early! Being charged resort fees of over $30 per day. Pool is closed. We didn't use WiFi. What am I paying for? Plus only 1 of the 2 keys worked.
No free parking . Was not given the option to park for 20 mins also while I checked in. I had to drop my rental car at the airport and return in Uber. While checking out luggage services refused to get my luggage at the North End entrance which is the designated pickup spot for Uber/Lyft ( this is deliberate to force you to use cabs) . I had to carry 2 carry ons and a large check in bag from one end of the hotel to another (half a mile almost) to reach the North end . Luggage services did not provide a trolley as well. Very disrespectful of paying customers. Luggage services , parking rules
lady at desk who helped me to check in, was the best. friendly, efficient, and knowledgable.
Bed was comfortable. Nice to have a coffee maker and a fridge. That the housekeeper didn't replace our used wash cloths. No shower cap and bad bathroom lighting.
The hotel was very nice with great staff. The location on the strip is great! Food was outstanding in all of the hotel eateries. Very easy access to all of Vegas either walking the strip, seeing the Bellagio fountain show across the road, or catching a taxi to see more of Vegas. Had prepaid for our room we thought and then was stuck with an unexpected resort fee upon arrival. Prices for everything from restaurants, drinks, to gift shop items are outrageous.
Location, casino, upscale The bed and pillows horribly uncomfortable for a 5 star propert
The room was very spacious and clean. The bathroom was clean as well. Roomservice were fast and most of staffs were nice. Overall it was very clean and cozy. Somehow the security alarm went on at 5am while we were sleeping. It was very annoying and wasn't pleased with that. When I checked out I mentioned that to the staff. she told us that it was just the security alarm and acted like it is just nothing. Besides the alarm thing, other things were okm
Check in was very easy. Food and drinks are very expensive.
Complimentary water , coffee and wifi not provided
The hotel lobby is gorgeous. The rooms were nice and tidy. Overall, a good place to stay.
Staff was quite pleasant and seemed genuinely interested in our experiencing a nice stay at The Palazzo.
The room was soooo beautiful and large and had a great view of the strip. There wasn't anything we didn't like. It was fabulous.
Rooms, pools, workout room were all good. Delays in checking out, skeleton crew, trying to charge another 40 bucks per teenager in top of the pricey resort fee. Gouge
Free parking was lovely! And so many great restaurants and shops within walking distance!
The room was pretty and our cleaning ladies greeted us everyday and were really super friendly. For the price, we would've preferred a nicer view....when we booked it led me to believe we would have a view of the strip but when we got there, the front desk said they may not even have the Bella Suite at the Palazzo available. It was confusing. They finally made one available... but honestly this hotel is way too expensive. Not impressed. And that's sad...
I loved the size of the suites and the comfort of the room. It was the perfect size for my group. The cleaning lady did not come in to clean when we asked her to come back after we left. She did not come back to later in the evening and she did not do a good job of cleaning.
Staff very professional and helpful, room neat and clean Noise of cleaning near our room in the morning, can't sleep in or nap mid day, but it wasn't really that bad, I know they have a job to do
The Wynn is always the best.
The rooms are some of the best in Las Vegas. The motorized drapes, light controls, etc are over the top. Beds are very comfortable. Food in restaurant was top quality. Check in process is one of the WORST in Vegas. I am not sure if its their infrastructure, software or process but I waited in line for over an hour. What I also observed is the clerks have a book with pictures of the rooms and it seems like they are trying to up sell larger rooms. When you are dealing with a lot of foreign guests with a language barrier, this process takes significant time. Literally, some guests were at the desk for more than 15 minutes for check in process. I like hospitality but having long conversations explaining everything about the hotel and Las Vegas in general need to take place at the concierge. Not sure if I will subject myself to this again. Beverage service in Casino very very very poor. Had 8 in our group at Black Jack table and could not get service. When I tried to go to the bar and BUY drinks, they would only sell one drink per person standing there at the bar. Dumbest thing I ever heard. After remembering this, I am sure I will NOT subject myself to this again. No more Wynn for me.
From the second you enter the building you realize that it's a 5 star hotel and casino. There are multiple pools and the rooms are very nice and spacious. The gambling floor is ample as well as the shopping and food options. I'm not sure I could ask for anything more. I highly recommend!!
Beautiful and well kept. Can find as nice of places for less money. Not much to do other than gamble. Even lounge bar was tough to get into. Can be long waits for restaurants.
I liked the rooms, the comfort of the bedroom and bathroom. Cleanliness is not outatanding though. We had to request shower gel to get it. It was not available at first for instance. I didn't like the way staff behave and ibteract with us at the casino. It was not an atmosphere that encourages people t play cheerfully
Unfortunately, their computer system went down and they did not have a back up. All of the slot machines had to been hand paid which took over two hours. No one was able to check in or out during this period of time. This happened on a Friday night (6/3/16) at approximately 9:15PM. I was stuck waiting to be paid a minor amount so that I could leave and make it to a dinner reservation. I finally left the slot machine to another player as I was meeting friends and would have been late.
Rooms were high tech Lack of nonsmoking rooms almost sent me to the ER
I always love the gardens, the comfy casino seats, employees willingness to always be helpful, cleanliness, air quality isnt bad, detail in the overall decor... etc., etc.
Loved the outside coming in. Lovely decor and rooms modern and spacious. Bed super comfortable. Loved the waterfalls and teppanyaki restaurant. Great customer service. Smoke!
The rooms are REALLY nice and clean. Even if your a guest of the hotel you pay $18 Valet. The parking valet is too busy and takes so long to park and pick up your car.
Went to vegas didn't have a room went to a casino to get a room pretty expensive so I looked online and found the wynn at a good price. First time staying there ot was very nice inside and out. rooms are great would like to stay there again. Thanks Maybe just getting asked for the card every time went back to the room although I can understand why o well
Check in Receptionist was quick and very helpful with where things were in the hotel. Room was comfortable and the views of the fountain were great.
It is a first class Hotel with excellent accommodations and friendly staff. Limited and costly food to choose from.
Staff were incredibly friendly and engaging in genuine conversation. The place is not for the budget friendly but you really get what you pay for.
From check in to check out, our experience was perfect. Gorgeous hotel, beautiful room with very comfortable bed. We had friends that had a wrap around terrace suite which was gorgeous as well. The pools could have had a little more upbeat current music, also some more wait staff for people not in cabanas. Every request we had was fulfilled immediately. I would stay here again in a heartbeat!
The staff was incredible after initial checkin we got married and we always wanted to stay here. From the staff helping us get a fridge for our top tier of our cake, to the staff trying to fix the dilemma of it not fitting to the celebration of our new future as mr and Mrs our entire stay was so memorable and we can't wait to go back and stay there again. Thank you so much again to Ernesto Rebecca g and Enrique ohhh and Mariah look for them when you go to the Cosmo they'll do Right by you! I didn't like checkin it's a bit slow and enough desks staff were not available considering it was a holiday weekend it should been over staffed. The most upsetting upon arrival was the gentleman Dave who checked us in, he wanted to rush us out as well as upsell me without really trying and while I stood in line watched him look over at the line pretend to do busy work and after 20 mins of watching finally have him call us over to start the check in process. He didn't even say congratulations or ask if it was our first time where we were from let's just say he forgot all his customer service skills or was filling in cause it was not pleasant. Besides the initial start to our wedding weekend the middle and ending was vindicated and amazing.
The hotel had everything good food, clubs, shopping.
Reception staff always need yo refer to manager and didnt know how to handle things. Although i had a late checkout they keep me waiting for over 30min at reception to find out how it works.
Nothing I never booked the hotel!!!' I never booked with Kayak..it's a mistake!!!
Checked in and room was not clean. However, free upgrade to a better room and great service more than made up for it. And they also gave us additional food vouchers at hotel. Beauty and Essex was a very good restaurant. Staff was always friendly and helpful and ensured they followed up daily due to room issue. Our view of Beallagio fountains and Paris was fantastic. Room was dirty at first but they went above and beyond to make up for it.
The location is the best part. The Cosmopolitan is at the center of everything. The Cosmopolitan has serval great restaurant options covering a variety of types of food and at various price points. The Cosmopolitan Staff is accommodating, professional and friendly. The hotel is showing some wear and tear but overall looks very nice. I was there for a girls weekend and my girls and I love Bravo. It would've been nice in our limited amount of downtime to be able to watch Bravo (hello, Real Housewives is life). Lol. Lastly it would be nice if there was more seating near the pool at the Boulevard Pool. This could be accomplished by opening up the reserved chairs on days/times when the pool isn't busy.
Upgraded us to a suite room for our first stay at the Cosmopolitan! Thanks Cosmopolitan for the great stay!
From the service to the room upgrade, this was such a wonderful stay. My friend and I loved everything about this hotel. Hands down my favorite in Vegas (I've stayed at many other hotels on the strip) and will be coming back each time! The marquee pool parties were a bit loud even with our balcony doors shut, but if you're looking for a quiet vacation, that's hard to come by in Vegas wherever you stay ;)
its location to the airport was great There was a stain on the floor, either from juice or vomit. when we arrived in our hotel room it was still wet from trying to be cleaned up and the stain was clearly visible. The cleanliness was not the greatest. there was hair in the bed sheets. it was clear that the maids did not do their job to the fullest
Shower. Clean. Nice bed. Room had a view of the parking lot 2nd floor, disappointed. There was a loud rumble equipment noise all night, maybe air conditioning unit outside the window. No literature on Strip in room.
Clean and good sleep.. Nothing..
Very poor customer service. From the moment we arrive. Customer service at the frint desk was poor and rude.
Resort fee is way too high for what's offered. Way!! And they nail you for 8 dollars a day parking. Such a rip!
some staff snell of smoke everywhere. prices of small items, [like water], no pay out in gambling, agree of rooms eqipment and furniture, operability of safe, could not get a cup of hot water from Starbucks,
Absolutely nothing. I will never stay at this hotel again. The serviceawas awful. The rooms were dirty and has a horrible smell. They sell you into upgrading the room and give you something worst than what you had. Never again
? When I arrived there were 300 people waiting to check in and even though there were like 15 check in stations only 3 people helping. 2 hours later when I got my key and got up to my room my upgraded king was not upgraded at all nothing special nothing different to include no fridge and an old TV with a very bad picture. It's just a hotel nothing special
Easy access to strip They had Roaches, That's the only thing we didn't like
It was clean and comfortable and located right on the strip. It was a little rundown.
Gym, Tournament of Kings, comfy bed Pool not that clean & not open long enough. Room could have been more thoroughly cleaned. Shampoo, soap could be better quality.
Proximity to the strip was great. Beds were great. Outdated. Was here for the basketball games.....Sports book employees seemed not to be happy. Had to make hundred dollar bets to get a drink ticket. Beers by the sports book were $9.50. ridiculous.! Probably will not stay again because their are better values out there.
Room was large with a comfortable bed. Hidden fees "resort fee" were added at check out even though I prepaid online. This was not disclosed by kayak online or at the hotel at checkin. This practice is deliberately deceiving and should not be allowed. I don't know how they get away with this.
Bathroom faucet was broken and there was no coffee maker. Really loud at night.
The night clubs really rock. The restaurants are outstanding. Everyone was fantastic there. The shows and the clubs are edgy and not appropriate for kids. We went for our 25th anniversary and I was afraid perhaps I should have spent more. Wow, we had such a great time. It was the memory I was hoping to make. For the price, it is a great value!
Linens, beds, and pillows were very comfortable. The hotel has a cool look. Rooms were dated and the roller coaster could be heard in the middle of the night in the room. There aren't many bars.....we had to choose between Mexican dancing and a piano bar where they were charging a cover, even for hotel guests.
They had my booking dates incorrect. I was scheduled to stay there from june 15-20th. When i got there they told me i had booked it for july. I was able to find the itenerary and show them to correct dates. I also paid 200.00 for what they said was a deposit, and would get back as long as there was no damage to the room. But when i checked out. They said it was hotel fees and i would not get the money back. Very misleading
Restaurants, roller coaster, nice shower. Noisy despite being on 30th floor, unhealthy air, pay for parking, crowed pool, no frig.
Well taken care of. Excellent bar tender -- Tina. Clean rooms. Nice pool. Food at the restaurants, anything from the stores, drinks at the pool were all way over priced. Considering the money they're making from the gambling and shows, everything was easy over priced. Allthough, I think the strip had gotten very expensive. It's not the old Vegas...
Didn't like the roller coaster view (patrons screaming). Light sleepers should request a room farther away from the roller coaster.
The hotel was outstanding, as usual. Clean and efficiently operated, the staff takes pride in this hotel. Make your hotel reservation at any website but Kayak. My choice for airline reservations, their partner group for hotel stuff---not so much A drink coupon with our room upgrade never materialized. The state of Nevada now mandates that parking along the strip costs 10 bucks a day, so plan to walk a lot. Casino is run by corporations that focus only on profit. Likely will opt for Indian casinos over any Nevada venue going forward. (Will still run to the Nevada border for ammo since I live in Cali.)
Hidden resort fees they tacked onto a prepaid stay. Added $180 to a stay that i purchased online. Rip off.
I took my best friend for his birthday. We spent the night at the New York New York aND from checkin to check out it was awesome. The times square piano bar was where we ended our night singing at the top of our lungs and that was after eating some of the best pizza in Las Vegas! Also the rollercoaster is pretty awesome too. Worth the money. Obviously the smoke is a turn off but they allow smoking in all of the casino's there so that is hard to get away from. Also War yep good old fashioned higher card wins is a game they have there but some nights it is closed that sucked.
Ok room and facilities Hidden resort fee charged to every customer
Parking is not included and a surprise extra cost. Starts your trip bad.
I liked the overall feel. The staff in every area is great. I felt that they were way overcharging for all the extras such as food. Also, the restaurants had very limited hours.
Beautiful room. Price was right. Casino smells like an ashtray. Lacking in cocktail waitresses. It was a very long walk down the hallway to our room. (Elevator was closest to room 401 our room was 521) Bed was very hard and uncomfortable. Bathroom was unvented and lacking in privacy. Won't stay there again. Excalibur was so much better.
The restaurants were delicious, the hotel is huge, and the staff were great. The pool complex is awesome, and the lazy river was very fun. Highly recommend Morimoto's restaurant and the new Crush. Resort Fee: This needs to go away. Our room did not have a mini fridge or a microwave (kind of annoying). A little on the small side.
Great location, friendly staff Room smelled bad, carpet and walls were dirty
I cancelled my reservation yet im asked for a review, pretty stupid but hey someone like stupid reviews. who knows, I did not actually stay there I cancelled my reservations.
Great location, right on the strip with easy parking access, helpful staff and fine dining. The events I was there for where in the Grand, so it was just a short walk to them from the room. Great A/C, so important on a triple-digit temp weekend and powerful shower. Some mold in the shower stall and peeling stall floor material, security card readers on the guest wing were not working, so anyone could walk right in. long walk from room to parking, but that's pretty much all of the big hotels. The room was a bit less than luxurious for the price, but I was paying for location anyway.
Didnt get my room cleaned by the staff during my stay.
The staff I got a extra 139.00 charge to my card credit from the hotel. I contacted the hotel and no one could tell what the extra charge was for. I asked to have it to be removed and as of this morning, one week after we left nothing has been done.
Clean and well maintained Hidden resort fees included at the end
Because it was fight night I was glad to see the extra security around the hotel. Sleeping rooms were clean. Manager in cafe did take off the 18% gratuity for large groups after we complained about service. Bad experience in breakfast cafe with service. We poured our own coffee refills, food was mediocre. Because it was fight night hotel was very busy and people screaming down hallways late night. The guests don't care it is a non smoking sleeping room. You could get high just walking down the hallway. It is time for the hotel to replace mattresses and pillows they are hard as a rock. Barely any water came out of the shower heads. Too many other hotels to choose from. Probably won't be back.
I liked the fact that our room did not smell like cigarette. I like the comfort of being able to use the monorail from the hotel. However, the room was "basic!" I was expecting the room to have some luxury. For the amount of money spent on that room I was expecting more. I dislike the fact that we were billed $10 per day for parking. Our room keys continusly gave us problems. They wouldn't open our room or did not work at the parking garage.
Easy for me to charge my cell phone, Ipad I do not think, the room is vacuumed on the daily basis as I happened to see thing laying on the floor. Room Coffee is not free of charge, correct? My next trip to Las Vagas to see Mary and Dony show will be unlikely Ceasar, but I might change my mind.
Nice clean rooms Charges for internet, resort fee, etc. They just try to squeeze every penny out of you. I don't mind paying for things but I hate getting ripped off.
Shopping, food and location. For the money I spent, I could have stayed at a much nicer hotel with a view of something besides a rooftop and the backside of another Caesars tower. It was a very disappointing room. I'll go back to The Cosmopolitan or The Bellagio next time.
Loved our room asst
Beautiful and fabulous casino was luxurious and over-the-top with marble and statues and the pools were awesome. I will absolutely return again.
There were no convenient arrangements for a simple cup of tea or coffee in the guest rooms which by the way is complimentary at most hotels.
Staff friendly and helpful and room imaculate Lack of staff at check in only 1 staff member after 20 mins another person arrived
The tv in our room did not work and nobody came to fix it.
Spring for the Petite Suite, well worth it!
How clean and fancy everything was That I only stayed one night
I was given a king size room even though I specifically requested a 2 queen room. I had to call several times for someone to help. I the end I had to give in to a rollaway bed as I was too tired to continue waiting.
very friendly, looks excellent,
Loved that there was no smoking and no casino. Good security. Nice kitchenette. Didn't feel like they were out to gouge me for every penny like the other place we stayed at in Vegas. Would have liked a better area to watch the football game with bigger TV in the restaurant/lounge. Not unique to Trump but I don't like the resort fee or the forced gratuities in Vegas.
Elegant simplicity. The rooms were very nice and clean. The hotel itself was also very affordable when I compared it with others and it was close enough to the strip, this was the determining factor to go with this hotel. It's also next to the Fashion Mall, which is nice if you live to shop. I love working out so a bigger Gym and and Spa would be a nice bonus.
Excellent rooms: roomy, clean and well noise insulated! Professional staff all around the hotel Convenient free valet parking The most comfortable stay I ever had in Vegas!
Everyone was polite and very helpful other than the flat pillows everything was great The pillows were kinda flat
I like everything about this hotel... hassle free parking with their valet. Courteous staff, big sized room, huge bathtub which can fit 3 people in... and this was just their ordinary room. It's too comfy we don't want to leave the hotel room :)
The entry level room was amazing compared to other hotels Nothing bad to say
Thie size of rooms and bathrooms were great! Along with the little kitchenette. The complementary Valet was very nice along with The carpet definitely needs changed out and updated. Found it looking very dirty and ragged.
No gambling no smoking great They have a large tv in the Pool table section how did not work for days I mention it no body care very disappointing during Basketball and Hockey play off
It was off the strip. More quite and relaxing
Room smelled like a nice man cologne. Clean. The spa area smelled great. No depressing casino in the lobby. Next to the mall. Nice view. Has shuttle and valet only. Huge Walk in shower and large jet tub. Huuuge Trump toiletries. Jet tub would not stay on due to being glitchy
We are big Trump fans and really enjoyed the experience. Because we are big fans and want you to do well, we noticed the carpet in common areas is ready to be replaced. It was more of a walk to the Strip than we anticipated , and not convenient when mall was closed.
מלון ברמה טובה שקט מאוד לעומת כל ההמולה של וגאס... הריח של המלון כשנכנסים ללובי מממ נפלא. חדרים ברמה גבוהה מיטה נוחה מאוד. יש בחדר כיריים חשמליות. תנור וכל מה שצריך כדי להכין אוכל למי שמעוניין. צריך להתקשר לשרות חדרים ולבקש כלי בישול מומלץ מאוד למי שמחפש קצת שקט מכל ההמולה שמסביב
The location, actual room, amenities were great. Glad that they had a bar on the property My room had a defective closet light, it was hard to see inside
Vdara is an awesome resort! I stayed on the 53rd floor and the view is just amazing. My only criticism is the $18 per night parking fee & high resort fee, ouch.
My bathroom sink was broken and I notified the staff an they never made an attempt to fix it. Also they almost mistakenly moved my stuff out of my room. Good thing I was leaving as they arrived to do so. The food onsite is bad and expensive - not a lot of options as you basically have to go over to the Aria to get anything
Liked the fact that I did not walk into a casino each morning. If you wanted to gamble then it was just steps away at the Bellagio or Avia
Room layout was smart and fit my needs
It is very disappointing to have one of my favorite hotels play games with charges. Parking is $18 and the resort fee is $32; so, if you are comparing prices to other similar hotels, you need to add $50. And, I challenge you to find these charges in anything published by the hotel or the consolidators.
Very few amenities at this hotel. Plumbing kept getting backed up. Shower head came loose. The pool area is drab and quite boring. Very thin walls. Just a very BORING hotel over all.
Everything from the front desk employees , cleanliness, & modern look. N/a
Quiet, fully non smoking hotel with beautiful rooms. Service was outstanding. WiFi issues. Dining very limited
Room Too much dust to clean in the room
Clean new Lower key Close to cosmo Pool just ok
I like how it was super easy to find everything & remember where everything is at. Amazing experience I liked everything. Nothing here to complain. Can't wait to book again
Pool There was no refrigerator in the unit I am diabetic and in need to keep insulin cool Also there was no water in the morning and I was not able to wash off my shampoo We called to fix the problem but no one came bvwey bad service We paid too much money for this room and was not even able to bathe
Cannot deny that the overall offering is a great value. Mrs. Donna at the registration desk was wonderful. Public House staff were all excellent and greeted us every time like we have been here many times over. Showing its age. I need of an overall facelift. Common areas seem to be kept up well however the elevators, hallways and rooms are quite worn. I did have an issue in the deli. in line waiting for my order #98. #94-97 (persons unknown to me) we were all standing there waiting, Everyone took 1 step forward and received their orders without hesitation. #98 she recoiled and pulled the order back and asked me for my receipt! Why did you not ask anyone else for their receipt, we have all been standing here for 5+ minutes? I guess 'I' looked like the sandwich thief that they have been alerted to!
Luxor is on the strip, has a cool theme and is pretty fairly priced for being the experience that it is . We had possibly the best waiter we've ever had. The easy connection to 3 other hotels was also very nice. First the buffet was mediocre. The hours for the pool are super limited. Finally, it just seemed phoned in to me. My room overlooked the central square of the pyramid, but it was the back side of some store fronts. The view was of some generators. Someone nearby had a cat which was clearly left alone for two nights, and it was lonely. It meowed the whole night both nights my family stayed. The staff apologized but didn't do anything about it. When all was said and done, it wasn't great.
I hadn't stayed at the Luxor in about 8 years. I was disappointed the restrooms in the casino were not very clean. There was an issue with the water in our room, we had none for the morning. There was no running water. We complained to staff and they said they were aware of it. I wasnt able to take a shower. No apology from staff nor any accommodations were made.
Love the Luxor. Not my first...maybe 5th time. 3 night room comp, 1 Mlife rewards. Clean and I had no problem with air conditioning. Staff are super friendly and helpful...Big Ups to the Bell Staff! Didn't use the pool this trip. In June, had not issues. Housekeeping service-excellent.
We spent 2 nights there our room service person didn't come to late in the day so we didn't get any cleaning done and we had to call for extra towels . And waiting in a long line to check in was awful after traveling.
I've been in Vegas 3 times and no doubts that Luxor was the best resort ever. I had everything that I want in one place. Rooms are kind of old but I think is because of the themme. Not a bad thing, rooms are incredible and clean. I was happy with my choise of hotel this time. Trully recommended.
Location. Mobile check in. Clean and comfortable. Not too smokey in the casino. Parking was very difficult. There was no first floor parking so we were told to go to the second floor. There was no signage. We couldn't find a way to get to the second floor. Just had to circle to something became available.
The hotel staff were friendly and the hotel was clean. The standard room booked through this site is in the main tower. The front desk clerk warned us that in the summer, these rooms take a beating from the sun all day and the air conditioner can't keep up. As a result, the rooms will be 85 degrees for most of the day. This is ridiculous. I payed to upgrade to be in a back tower that had better A/C, which worked fine but was even more expensive. Also, the rooms did not have enough pillows or towels and it seemed like they were unprepared for our visit. Valet was also expensive.
Comfortable bed. There's no refrigerator, coffee maker in the room.
Better value than neighboring hotels Rooms a bit older.