Overview

Merdeka Palace Hotel & Suites

Jalan Tun Abang Haji Openg, , Kuching 93000, Malaysia
+60 8225 8000

$27+

Overall guest ratings

7.1/10 Good
Based on 1,467 reviews

Review highlights

  • 9.7
  • 7.2
  • 3.8
  • 3.6

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    About

    Merdeka Palace Hotels & Suites offers airport pick-up service (available on request). Guests can splash around at the outdoor pool or grab a bite to eat at one of the 2 restaurants. Rooms at this upscale hotel get the details right with deep soaking tubs, rainfall showerheads, and slippers.

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    Amenities

    • Fitness center
    • Business center
    • Car rental
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews of Merdeka Palace Hotel & Suites

    Overall Rating

    7.1 Good
    Based on 1,467 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      9.4 "Great parking, according to 94%."
      10.0 "City centre within easy reach, said 100%."
    • 7.2 "Good service."
      8.2 "82% found the staff to be very friendly."
      8.3 "Hotel security was great, thought 83%."
    • 6.0 "Breakfast is mediocre."
    • 3.8 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      2.4 "76% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      4.3 "57% didn't like the uncomfortable beds."
      0.7 "For 93%, the rooms looked old."
      0.9 "91% found problems with the furniture."
      2.7 "73% said the bathroom was dirty."
      2.1 "Air conditioning was criticized by 79%."
      0.9 "91% thought the tv was sub-standard."
      2.5 "75% had problems with the shower."
      4.0 "60% were disappointed with the minibar."
    • 3.6 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 3.6 "Internet is poor."
    • 2.5 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
      3.3 "67% thought it was rather dirty."
      1.0 "Dirty pool, said 90%."
    • 2.0 "Disappointing wellness & sports facilities."
      2.0 "80% didn't like the fitness area."
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    Overall Rating

    7.4 Good
    Based on 234 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 7.9 "Tasty food."
    • 7.7 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 4.0 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.8 "Rooms are not good."
      2.4 "76% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      4.3 "57% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
    • 3.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.6 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
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    Overall Rating

    7.2 Good
    Based on 909 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.5 "Great parking, according to 95%."
    • 6.8 "Service is ok."
      5.1 "51% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
    • 6.2 "Breakfast is mediocre."
    • 4.3 "Rooms are not good."
      2.5 "75% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.7 "53% didn't like the uncomfortable beds."
      1.0 "90% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
      2.8 "72% said the bathroom was dirty."
      1.1 "89% thought the tv was sub-standard."
      4.1 "59% were disappointed with the minibar."
      2.6 "74% had problems with the shower."
      1.8 "Air conditioning was criticized by 82%."
    • 3.5 "Internet is poor."
    • 2.5 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
      0.8 "Dirty pool, said 92%."

    Overall Rating

    6.6 Good
    Based on 58 reviews
    • 9.8 "Terrific location."
    • 8.0 "Food is delicious."
    • 7.2 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 5.7 "Average comfort."
    • 3.9 "Vibe wasn't good."
    • 3.7 "Rooms are not good."

    Overall Rating

    7.1 Good
    Based on 264 reviews
    • 9.7 "Terrific location."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 5.9 "Average comfort."
    • 3.5 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.4 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      2.1 "79% said rooms were dirty."
      4.5 "55% didn't like the uncomfortable beds."
      0.6 "For 94%, the rooms looked old."
      0.3 "97% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
    • 2.1 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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