Place2Stay - Riverside

The hotel provides basic amenity and the room and bathroom are generally clean, although some guests have mentioned small stains on the bedsheet and issues with the comforter.

Some guests have raised concerns about the small room size, noisy air conditioning, and the lack of cleanliness in the toilet.

Guests have reported issues with the hotel's customer service, including long wait times at the front desk, unavailability of staff, and unresponsiveness to complaints.

The hotel has specific check-in hours from 7 am to 7 pm, and some guests have experienced challenges with check-in after 7 pm due to the unavailability of receptionists.

The hotel's location is highly praised for its proximity to the Kuching Waterfront, food places, and convenience stores, making it a great place to stay and explore the city.

Some guests reported that the hotel was closed, so it's advisable to confirm the hotel's operational status before booking.

Several guests mentioned noise issues, especially from nearby clubs, so light sleepers may want to consider this before booking.

Some guests found missing amenities such as TV remotes, air conditioning remotes, and water dispensers, so it's recommended to verify the availability of these facilities before arrival.

Guests noted that the rooms were small, so those looking for more space may want to explore other options.

The hotel has specific check-in hours from 7 am to 7 pm, so it's important to be aware of this policy before arrival, especially for late check-ins.

Several guests mentioned cleanliness issues, including dirty bedsheets and small stains, so it's advisable to address these concerns with the hotel management.

The hotel's proximity to attractions like the Chinese History Museum and Hills Shopping Mall makes it convenient for exploring the area on foot.

As the hotel offers airport shuttle services, guests may want to consider utilizing this convenient amenity for transportation to and from the airport.

Some guests were informed of room renovations upon arrival, so it's recommended to inquire about this possibility before confirming a booking.

The hotel's location provides easy access to various dining establishments, offering guests a wide range of choices for meals.