Hotel Kurobe

The onsen at Hotel Kurobe offers a spacious indoor area with a calming scenic river and mountain view, providing a relaxing experience for the mind and soul. Guests also have access to a large outdoor corner for added enjoyment.

The staff at Hotel Kurobe are outstanding, providing great service levels from the shuttle bus driver, to the desk staff and the dining room staff. Guests have praised the staff for their friendliness and helpfulness throughout their stay.

Hotel Kurobe offers superb breakfasts and dinners, with excellent Japanese set breakfast served by helpful and pleasant staff members. Guests have also appreciated the wonderful dinner service and the option for a butler-style dinner experience.

Hotel Kurobe is located in a stunning and serene location, providing a wonderful setting with a great traditional Japanese room. While it may be a slight distance away from the train station, the hotel provides transit services for guests' convenience.

Hotel Kurobe offers free parking and a shuttle service for guests, making it convenient for those arriving by car or using public transport. The hotel also provides excellent hotel van pick-up service from the train station, particularly helpful during rainy weather.

Several guests appreciated the free upgrade to premium rooms, which offered better views and a more comfortable stay.

Guests recommended contacting the hotel in advance to communicate any dietary restrictions, as the included meals had limited ability to accommodate special dietary needs.

The hotel provides a shuttle service, which guests found to be very helpful, especially considering the uphill walk from the station.

Guests spoke highly of the spacious indoor onsen and the calming river and mountain views, making it a must-visit during the stay.

Many guests praised the outstanding service provided by the staff, from the shuttle bus driver to the dining room staff, creating a warm and welcoming atmosphere.

Some guests were fortunate to receive room upgrades during off-peak periods, indicating that visiting during quieter times might offer additional benefits.

While the traditional Japanese-style rooms were appreciated for their authenticity, some guests found the floor futons uncomfortable, so it's worth considering personal preferences and comfort needs when selecting a room type.

The hotel's serene and scenic location was a highlight for many guests, offering a calming environment and easy access to outdoor activities like hiking and skiing.

Guests were pleased with the hotel's van pick-up service from the train station, especially during rainy weather, making the arrival experience more convenient.

Guests recommended communicating with the hotel in advance for any special requests, such as room preferences or assistance with facilities, to ensure a smooth and personalized experience.