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Toyama
Mon 5/10
Mon 5/17
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Top 4 airlines flying to Toyama

Scores according to KAYAK customer reviews

8.6
ANA
Overall score based on 4,649 reviews
8.8
Boarding
8.5
Comfort
9.0
Crew
8.4
Entertainment
8.3
Food
Airline reviews

Pros: "Amazing crew! Great food service!!"
Cons: "Cleanliness of tray table"

Cons: "These are the friendliest and most helpful people in the business! They are my new go to from now on!"

Pros: "Onboard service was perfect - prompt, friendly and professional"
Cons: "The cabin was always kept a bit warm"

Cons: "The boarding was substantially late. There could have been better communication about the delay. However, the plane still landed on time and the flight was quite comfortable"

Cons: "Bigger seat, but compared to other experiences it was very good."

Pros: "Everything was good but we were not able to select seats on the leg from Tokyo to Nagoya until arrive at check in and by that time all seats assigned and we could not be seated together and had to have middle seats. ANA needs to work this out..."
Cons: "The sound for the entertain in seat 26G never worked....unsatisfactory for such a new aircraft “Dreamliner”, make it a dream."

Pros: "Crew was good"
Cons: "The way they board"

Cons: "The way they board the passengers"

Pros: "Food was good"
Cons: "Disappointed with some of flight attendants. ANA used to provide best customer service."

Pros: "The staff of ANA took superb care of us from the moment we entered the airport (both SEA and NRT); kindness, excellent food (choose the seafood diet, the food is excellent and you get served first!) and helpful directions in English whenever we looked the slightest bit confused. I will always look to fly ANA going forward. oh, and comfortable economy seats; enough room (I am 6'2") and no numb bum."

Cons: "Seats are a little narrow near the window."

Pros: "Your crew.they are wonderful,we are flying with ANA this morning we hope to have the same experience.thank you."
Cons: "There isn't a bad comment."

Pros: "I liked how much leg room we had. I also liked the movie selection and the food."
Cons: "It would have been nice to have water more frequently during the flight."

Cons: "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."

Pros: "On time. Nice 787 Dreamliner. Very comfortable flight."

Pros: "Very smooth boarding process and excellent, lovely flight attendants"
Cons: "None"

Pros: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Cons: "The food was horrible. The selections for movies is quite limited."

Pros: "Good food. The seats were spacious enough. I used both the pillow and blanket provided. Lots of drinks were served keeping everyone hydrated. Enough staff to manage the needs of everyone."
Cons: "How loud and aggressively the toilet flushes."

Cons: "It was too hot in the plane. The plane lacked individual cooling control. We mentioned how warm it was to the flight attendant. It did cool down momentarily, but remained uncomfortably hot the remainder of the flight."

Pros: "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."

Pros: "As my other flights with them, the crew is so friendly, the planes are nice and pretty good movie selection. Also nicely organized and they apologized profusely for the hour delay. I wish all of the American airline companies would learn from them! Great beverage service too, even when people are sleeping they quietly come around for us who are awake."
Cons: "The food for vegetarians is not very good. But they feed you a lot and you won't go hungry!"

Pros: "got cancelled"

Cons: "Everything"

Pros: "Everything went well. ANA customer service wonderful, both at the counter and on the plane. Loved the meals, and fun to watch the available movies and shows at your seat."

Pros: "Don't cheap out on your flights to Japan because this ANA flight from New York/JFK to Haneda was the correct way to go. Japanese-style hospitality, respect and quality of service (which is beyond the heavens) shows from check-in to landing (and even post-landing.) The in-flight meals, inspired by Japanese recipes of the Japanese destination or origin, were finely made - that goes even for Economy Class. When there was a delay that was ultimately out of their control, they made things right with post-landing arrangements. Never take any other country's airline when flying into Japan - always always ALWAYS take ANA whenever you can. (Avoid codeshares, too!!)"
Cons: "There was nothing I disliked."

Cons: "https://twitter.com/devanshsoni10/status/940564856142311424"

Pros: "They came around often to see if we needed water or anything. Food was good."
Cons: "It was way to hot on the plane, I actually couldn't even sleep because I was sweating so much. They give out blankets so I would think it would skew to the cool side so people can adjust themselves. Nothing you can do when it is too hot other than suffer."

Pros: "Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday."

Pros: "The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA."

Pros: "After flying domestic flights on US carriers, the idea of getting two meals and free drinks is almost shocking. Even more so when the food (though very Japanese) was quite good quality in economy. If you have to spend 10 hours or more crossing an ocean ANA is certainly a good bet, at least if you don't mind a bento box style meal."

Pros: "Crew very helpful and reassuring though plane late on arrival in tokyo."
Cons: "Due to snow in Seattle area plan departed 2 hours late which made a short connection time, but all went well."

Pros: "Crew are nice, helpful and polite"
Cons: "Airport problems turned it into a very long flight. We circled around Narita for hours"

Pros: "Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays."
Cons: "Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out."

Pros: "Service was great."
Cons: "Seats had a lot less leg room than a typical plane and, really, the food could have been better."

Pros: "Flight spot on time."
Cons: "Can't think of a better thing"

Pros: "Excellent check in experience. Lots of leg room in Economy class. Meals were well prepared and tasty."

Cons: "meal choices"

Pros: "They made a special dessart for my niece and her husband for their honeymoon trip."
Cons: "Not realky."

Pros: "Wonderful leg room for the flight, great selection of movies, wonderful staff, food is excellent, bathroom clean and large for airplane. Truly this was a fantastic experience"
Cons: "Nothing, they did run out of my breakfast food choice but the other choice ended up being great so Can't complain...."

Pros: "The food on board was great! Crew members were friendly!"

Pros: "Food and movies."
Cons: "One of the stewardess had an unfriendly look on her face."

Pros: "The airline made sure my family sat together when I couldn't get seats together online. The food was waaaaaay better than the US carriers, and the service was impeccable. 5 stars for ANA all around!"

Cons: "Breakfast option"

Pros: "Excellent service, free new release in-flight movies, comfortable seating, plenty of food and drink included."

Pros: "Excellent plane, accessories. Friendly staff as you expect from ANA. Very comfortable trip."

Pros: "Excellent service, friendly staff, smooth check-in and boarding. I love the simplified, smaller Boarding Pass that can actually fit into your passport and doesn't stick out as a sore thumb."
Cons: "Nothing, really."

Pros: "pleasant service. no surprises, delays , etc. thank you."
Cons: "why would they call it a 'hindu meal' if it includes meat?! pilot & crew a bit hard to understand when they spoke english - thick accent."

Pros: "Crew always good"
Cons: "Leg room tight for 6 ft'er. Seal selection changed without notice from on-line chart to actual"

Cons: "VGML food was not good. Needs significant changes"

Pros: "Amazing crew, very nice and helpful."

Pros: "The staff was amazing"

Pros: "The help desk employees who helped me rebook my flight."
Cons: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"

Pros: "Friendly service and not a super crowded plane."
Cons: "In-seat entertainment was not working for me, and boarding process could be drastically improved."

Cons: "The person next to me had a distinct body odor."

Pros: "Always love the SIA business product on long haul."
Cons: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."

Cons: "Great Airline. Great staff and service. Good food and drink."

Pros: "Everything, perfect flight"

Pros: "The crew was amazing. The seat were uncomfortable"

Cons: "Food could have been better."

Pros: "The crews on board were amazing!"
Cons: "The service from the ground staffs are not as good a the crews onboard."

Cons: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."

Pros: "Boarding. Timely departure"
Cons: "Entertainment selection."

Pros: "Service was excellent, always with a smile."

Pros: "excellent - comfy plane, great service, excellent stuff."

Pros: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Cons: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."

Pros: "Everything else"
Cons: "Food was less than marginal"

Pros: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."

Pros: "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
Cons: "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."

Pros: "The crew was very nice and professional and the amenities were top notch."
Cons: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."

Pros: "The trip was horrible we have to sit separately three places."

Pros: "Very organized"
Cons: "Seats could be a bit more comfortable in premium economy"

Pros: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."

Pros: "I was inpressed"

Pros: "The flight attendants were amazing."

Pros: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Cons: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."

Cons: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."

Pros: "There was nothing to complain about..a very friendly staff, departure on time !"
Cons: "No newspapers and magazines on board !"

Pros: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."

Pros: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Cons: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."

Pros: "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"

Pros: "Service from Singapore airlines"

Pros: "Comfort Great book the cook meal choices Restful Attentive service"
Cons: "What’s there not to like about SQ"

Pros: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Cons: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."

Pros: "Crew was great. Food not bad for airline food . It was clean."

Pros: "The service, seats, food, drinks and bed!"

Cons: "I reserved a window seat on this site but was given a middle row instead when I checked in."

Pros: "they even addressed me by name"

Pros: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."

Pros: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Cons: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"

Pros: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Cons: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"

Pros: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"

Pros: "From the beginning until the end the service, the vibe, the flight itself was amazing. I don't know any other airline I flew with so far that hosted me and all other flyers better. At any time I was supported by the staff and even if it was busy they constantly had a kindness and smile in their face. I don't fly with any other airline on long distance flights! It was clean and neat on top at any time. I love flying with Singapore airlines. I feel safe and in good hands all around. This is how service should be at any airline! It is never less good but a constant since years! Thank you"
Cons: "There is nothing I did not like."

Pros: "Singapore air has amongst the best service out of all airlines."

Pros: "Fast boarding and crew"
Cons: "Food was terrible even for plane food was unacceptable the headphones jacks are all half way working u have to wiggle the end to make it work the chairs are very stiff and uncomfortable next time looking for another airline"

Pros: "The checkin was straight forward. The staff were very pleasant as always. The entertainment system worked."
Cons: "It was an 8 our overnight flight to another time zone where we had a full day ahead of us so we needed all the sleep we could get but instead we were fed around midnight. Lights went out for about two hours, it seemed, before we were told to put our chairs upright for the person behind us so they could serve another meal. We arrived about 10am completely shattered."

Pros: "On my flight back I got to sit in premier economy and that was amazing !! I want to fly like that all the time! The leg room and space was perfect. The comfort of the chairs recline and foot rest that raised up was great. The big tray table that tucked away was nice. And side pockets for your stuff was great. The comfort of the bigger seats was just excellent and they looked newer. On my flight back from Frankfurt to NYC that was the best flight I ever have taken."
Cons: "The only thing was the food wasn't the best. But I did have Ice cream and that was good. The rice was good and beverages was good. The rest wasn't the best."

Pros: "Had to get new boarding passes at JFK eventhough issued passes at Rochester without gate numbers but was then able to check that my bags were transferred to SIA."
Cons: "I could not select a seat on JetBlue. Indian vegetarian food was mainly rice and potaoes and bread, not much protein like paneer or egg for the non-vegans like me."

Pros: "Everything was amazing. Best flight I've ever been on!"

Pros: "Outstanding crew! Super attentive in my section.. I had seat 43E."
Cons: "Seat was a little tight for me, but not bad... I'm 6"2 and 185 lbs"

Cons: "Seats we’re tight on second flight. They had an odd foot rest protruding.....?"

Pros: "The diabetic meals"
Cons: "Headphones and more snacks."

Cons: "Crew was fantastic. Very attentive to passengers’ needs. From check in to baggage claim, China Airlines was fantastic. When many passengers needed to board aconnecting flight in Taipei to Bangkok with very little time, crew members shepherded all of us through the tram and security right to boarding. It was fantastic. China Airlines is my “go to” company for any routes on my travels they provide in the future. Thank you China Airlines!!!"

Pros: "Vegan meal was okay. Check in swift and good. Too crowded. Seats too tight."
Cons: "Hard to ask for more spacious seating but I will."

Pros: "Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result."
Cons: "Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride."

Pros: "All ran on time. Crew okay"
Cons: "Seat uncomfortable. Food awful. For such a long trip-impossible to be comfortable in economy."

Cons: "Dinner served 1130 pm breakfast after 12 hrs peanut snack."

Cons: "no place to put pillow/blanket while eating"

Pros: "Better service and food than recent USA experience China Airlines at LAX had me sign a statement that I knew I may be denied entry to destination Indonesia, as told required exit ticket which did not have...was not asked anything at indo immigration, customs, etc a breeze"
Cons: "Too small seats I believe Kayak info was China Airlines allowed 55 lbs checked - China Airlines site says 50....so May be important to travelers to do their own verifications..."

Pros: "Nice attention to details like water periodically during flight and warm towels before our meal."
Cons: "The food was only okay. I ordered a special meal and it was bland with mushy veggies and unhealthy looking salads. I’m picky so I may get be a bit more judgemental."

Pros: "Great service"
Cons: "Nothing. Everything was awesome."

Pros: "Totally filled to capacity. Am 6 ft guy broad shoulders squeezed next to another guy bigger than me. Totally cramped in middle seat. Holiday season travel. I should know better. Most challenging flight in years."
Cons: "Totally cramped in."

Pros: "cheap ticket buf it comes with a cost-- a seat on the end rear section of the plane!"
Cons: "the cheap ticket that you reserved on line puts you at the tail portion of the plane where you will have to endure a 14 hours of turbulence. food is not impressive! the plane left lax so late that we have to run to our connecting gate in taipei!"

Pros: "Overall, it wasn't a bad experience but it wasn't fantastic."
Cons: "The crew barely smiled."

Pros: "Food was pretty good (for airplane food), staff was friendly and made sure everyone was comfortable"

Pros: "Good price."
Cons: "Late 90 minutes fly. The service is not good."

Pros: "The food, service, and seats were all great in economy. I typically fly UA and China Airline's entertainment system and seat comfort are definitely on par on this 777 when compared to UA's 787."
Cons: "I didn't like that we didn't have a free row since our flight was packed - but that's not really much of a negative."

Pros: "Not much"
Cons: "Less leg room than other airlines, food is not as good as other airlines. If only the seats could be more comfortable."

Pros: "I fly to South East Asia quote often and have tried a a few airlines. China Airlines has been the most consistent in all aspects. On time, ease of flying, on board entertainment. I will continue to look to use this Airline in the future."
Cons: "The food could be better. Maybe offer an American choice?"

Cons: "One of the crew members was a little rude. I was sleeping and was forced to wake up and pull my seat back all the way forward so the person behind me could eat."

Pros: "The economy class seats are actually some of the best to sleep in!"

Pros: "Service on the ground and in the air was efficient, if somewhat cool and uninterested. (The exception was at checkin counter where the service was great.) options for entertainment were great. Food was decent, legroom was decent, plane was older but still decent...."
Cons: "The entire plane's group of passengers seemed to be lined up at the boarding gate - no explanation why, but they were checking ID's. Then the line just moved into the plane. I prefer boarding by rows, especially when traveling with my young son. Air crew seemed pretty uninterested in anything beyond the basic requirements of the job."

Pros: "Good"

Pros: "Good"
Cons: "General good!"

Pros: "The inflight entertainment was okay. Changing planes in Taipei was enlivened by their funky themed lounges."
Cons: "The first meal was horrible. Things improved somewhat after that but it made a lasting impression."

Pros: "Nice crew, decent food"
Cons: "Very narrow seats, sitting between two mothers with crying infants"

Pros: "The comfortability of the ride was great. Seats were comfortable, easy to sleep in."
Cons: "The flight was delayed. The headphones weren't comfortable at all and the movies weren't easy to hear at all."

Pros: "Service and flight was mediocre and flight time was longer than I thought."
Cons: "Economy chair doesn't recline at all. It was a minial space compare other airline's international flight."

Pros: "Airplanes are fairly new. Everything seemed fairly clean. Movie choices were good. The staff was really accommodating and friendly."
Cons: "Narrow seats in Economy. With every move, I had to be careful not to disturb the person next to me. I am a fairly skinny guy. This was quite challenging when I tried to eat. It was too easy to trigger the flight-attendant call button by accident with the touch screen. The icon is not really obvious and it is close to the screen on and off icon."

Pros: "Flight was great only issue was that I couldn't take my bag on the flight. It was said to weigh to much but others had heavy bags and had them on the flight."

Pros: "I am a vegetarian and they didnt have any options. Whatever options the crew could find, they said it was vegetarian but i dont think it was. The crew didnt understand english and couldnt speak english at all. Come-on you are operating an international airlines. The check in took good TWO hours- never have seen this delay in check in."

Pros: "I had to make an emergency trip back home ASAP, and China Airlines had the best schedule. It was my first time flying with them, and I was not sure what to expect. Some quick research about safety and traveler experiences - indicated it would be a reasonably safe and comfortable flight. It was - good seats, smooth takeoff and landing, diligent attendants, and meal service was decent (for example - on par with KLM, better presentation than Air India, not as good as Qatar or ANA). I would consider flying with them again."
Cons: "Lunch meal was a rice/chicken/vegetable/thick sauce micture. Decent, but I was a bit put-off by the soupy rice. Perhaps because I had the congee for the breakfast meal, and had had enough of rice porridge texture."

Pros: "Food"
Cons: "Comfort was horrible! We were cramped in like sardines there was absolutely no room! To walk to rest for 13 hour flight. Crew is stiff a feels like they're paid to smile."

Pros: "stewardess"
Cons: "food"

Pros: "Had a newer plane which was very nice with a cool wooden wall look."
Cons: "Maybe some more current movies."

Pros: "Flight attendants was prompt and courteous."
Cons: "Food was okay."

Pros: "The flight in Premium Economy is a good experience, worth the price of the ticket. I am accustomed to very long flights between Southeast Asia and Europe: this one compares favorably."
Cons: "Nothing wrong with the flight. Being a frequent flier I used the very short line in LAX to get my boarding pass. All other passengers were queuing up a very, very, long line. Since every single passenger has to go through a face to face session with a physical person, CI should really have more personnel available at LAX for the check-in procedures. The business lounge, provided by Korean Airlines, is a big disappointment. Food not worth mentioning. Going through security at TPE for passengers in transit there is no short line. The only line is very, very long, although quick enough. The facility for this procedure should also be renewed."

Pros: "One of the beat flying experiences ever. China Airlines does cust at a high level"
Cons: "Nothing to report bad"

Pros: "Staff was good & food was always on time."
Cons: "I didn't like how the flight felt too congested. Especially on a 13hr flight. There was no self checking in or online check-in available so I had to wait in a long line to check-in. The most negative part about this flight is the 10hr delay in Taiwan. Sleeping in the airport for 10hrs isn't easy and fun especially after a 13hr flight. Overall, not a good experience as I hoped it would be."

Pros: "Entertainment system and the interior of the plane cabin."
Cons: "Crammed seats and how one female flight attendant yelled at a passenger out of impatience."

Pros: "On time, friendly people, airplane not too crowded, vegetarian food was good, luggage unloaded quickly so little waiting upon arrival in Taiwan."
Cons: "Carry on luggage weighed 9 Kg and they told me I had to remove some things. Suitcase was standard carry-on size, fit well into the display frame. I had plenty of room in the two checked in bags but they had already been processed and moved out on the conveyer belt. Never heard of such as small allowance for carry-on luggage, at least on Delta, United and the other airlines I generally fly. My impression was that this rule was not much enforced since I saw many carry-on bags bigger than mine and judging by the effort I saw when people put them overhead, they likely were heavier than mine."

Pros: "All good"
Cons: "All good"

Pros: "Food & water were passed out on time"
Cons: "Too full, seats were so near each other"

Pros: "The attendants were very good on the flight and they made it worthwhile to fly there..."
Cons: "The customer service guy was not professional at all...also he was very back stabbing in his dealing with the requests...cause there were many open seats in premium economy and he claimed there were none...very bad attitude..."

Cons: "Crew was not friendly, very little patience. Overall just the way they served us as passages. Had better crew service in other flights"

Cons: "Something must be done about how far a person can recline their seats. I'm a '6 with long legs, the flight to Taipei was 13 hours. The guy in front of me reclined his seat all the way down. Flight crew was helpless."

Pros: "Like the staff on board. Very nice."
Cons: "Too hot! No individual air vents!! Need that on those planes. Also could have had better leg room Could have been nice to upgrade to economy plus even at the last minute Line at boarding was horrible. Very long and 2hr wait. Almost missed plane trying to get to security even after showing up 2 hrs before flight"

Pros: "The food was pretty good , I sat in premium economy, a far better enjoyable ride to regular economy so paying the a few extra hundred bucks help make a long flight tolerable. Oh yea the plane was nice it was the Airbus 300-777 I believe, also this was my first time flying with China Airline and overall it was a good experience ."
Cons: "The stewardess' could of been a bit nicer and a little more attentive . They were just a few screws shy of being robots not the whole crew but most of them from what I've seen. If you didn't speak chinese it was hard to understand the announcements over the intercom from most of the crew in english, but hey what do you expect it's a chinese airliner. Other than that it was a decent ride."

Pros: "Seat, service, entertainment."
Cons: "food"

Pros: "Not much"
Cons: "Seating is fit only for the wee people"

Cons: "The plane was cramped"

Pros: "Great staff , amazing dinner, and the entertainment screen size was best"
Cons: "Seats could be a little bigger"

Cons: "Food poor going to Munich , legroom poor."

Cons: "n/a"

Pros: "Na"
Cons: "Na"

Pros: "nothing"
Cons: "better accommodation of passangers"

Cons: "United Airline s***k. Flight was delayed 3 1/2 hrs and they don’t give a s**t you have a life. Never again UA!"

Pros: "Everything except the checking in process"

Pros: "I'm tall so the suit was somewhat uncomfortable."
Cons: "Other than the tight space I have no other complaints."

Cons: "You canceled my trip"

Pros: "Baggage arrived with me. Upgraded to First Class because so many of those passengers got other flights the night before."
Cons: "Original 5 pm flight was cancelled because there was no Crew or plane, even though it’s a United hub. Though flight cancelled early, United could not get me home same day so provided hotel and meal. Next day flight scheduled 7:05 then 8 am, but even that time came and went without boarding. 15 hours delayed and no hurry getting the plane to depart at the stated time. Total lack of customer service and concern"

Cons: "I did not like the fact that the United flight I came in on was over a MILE of corridors away from the outgoing flight."

Cons: "The temperature on the airplane was uncomfortably warm. Not sure what was up with the AC but I had to change clothes and freshen up once arriving at my layover."

Pros: "Nothing"
Cons: "The flight left 19 minutes early, stranding 7 people who were connecting from New Orleans. We ran across the entire airport and made it to the gate before departure time. The employee at Lufthansa Senator lounge was nice enough to tell us that the crew must have felt like leaving early. She was very nonchalant about the whole issue. She also refused to assist us, and told us we needed to exit the airport and reenter through the ticketing counter. I upheld my end of the deal by reaching the gate in time. This situation needs to be rectified."

Cons: "We were unable to fly this trip."

Cons: "The last rows are too near from the toilets or perhaps they weren’t clean when we left Washington"

Cons: "A bass blasting private event at the airport near Lufthansa gate"

Cons: "Missed this flight because my first flight was a cancelled flight, missed intercontinental connecting flight."

Pros: "new clean aircraft."
Cons: "no breakfast."

Pros: "On time"

Cons: "Walked a very long way in Frankfurf airport to transfer to another flight."

Cons: "I gave up my seat to permit an elderly couple to sit together There was an open aisle seat forward from where I was to sit and was not allowed to sit there, instead I sat i na middle seat One good deed did not another"

Pros: "Courtesy"

Pros: "I'm so glad with all workers in the plane, excellent !!!"
Cons: "Nothing"

Pros: "SERVICE"

Pros: "They were nice"
Cons: "They were good"

Cons: "Not enough room. Aisle seat was too narrow and short."

Pros: "Better then United airline"
Cons: "Everything was awesome"

Cons: "Lost my luggage ., not happy"

Cons: "Need free WiFi on international flights"

Cons: "bad weather, not your fault"

Cons: "24 hr delay. I was supposed to fly Lufthansa and had to deal with idiots from United from Jacksonville to IAD."

Cons: "When the lufthanza gate agents saw us running to catch the flight they ran into the jetway to avoid us instead of holding the plane. We waited for 5 minutes and watched the plane back out from the jetway. Their ignorance and 5 minutes caused us to miss the wedding we were flying to Italy to attend. Ridiculous!"

Pros: "Crew was good"
Cons: "Seating arrangement and lack of comfort :( Was impossible to get a seat assignment. Will not fly Lufthansa again."

Pros: "Everything was amazing Very pleased!"
Cons: "Good choice entertainment but system is slow to respond and crashed on a few occasions"

Pros: "My parents had a wonderful experience. Very professional and courteous!"

Pros: "Lufthansa always does an excellent job."

Pros: "Timely departure."
Cons: "Fruit and a muffin is not enough for breakfast."

Pros: "The agent at the counter was very very helpful and accommodated us to an earlier flight. That saved us lot of time."

Pros: "Fast boarding, on time"
Cons: "Too cold in plane, announcements too loud"

Cons: "It was too cold on the plane."

Pros: "The food and the entertainment were excellent, staff also worked very well, and the airplane appeared well cleaned and maintained"
Cons: "The economy seats are too close to each other to be comfortable for extended periods of time (back to front ways - side space is reasonable)."

Cons: "I will never fly Lufthansa again anywhere"

Pros: "On time!!!!"

Pros: "All!"

Pros: "I enjoyed the attentiveness of the staff"
Cons: "No issues."

Pros: "Nothing to like since it was cancelled"
Cons: "This was a very long day and when we were told the flight was cancelled and we should rebook there were 350 people being handled by 3 airline personnel and no organization or info was available to all of us in line. It took over an hour to get to talk with someone and then we had to wait for another half hour before we could get our voucher for a room and breakfast after having no dinner! Really bad, but the next day we had an easy flight, just got to our destination late and missed several tours we had booked."

Pros: "I liked the service on the long flight. Hot towels after a meal, wow! I would choose Lufthansa if we had an over sea flight again."
Cons: "I wish I could have slept better. Seats are small to sleep in."

Pros: "great and pleasant service, caring and helpful, frequently offered beverages, delicious vegan option, great movies selection, not much turbulence, overall like Lufthansa the best: reliable, on time,"

Pros: "When we fly Trans Atlantic, we always hope it will be with lufthansa! Sometimes they use united as a carrier and it us never as good as lufthansa!"

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COVID-19 information

Safety measures for airlines flying to Toyama

Airlines flying to Toyama have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to Toyama

Mandatory masks

Masks required on board, masks provided on flights to Toyama

Social distancing seating

Middle seats unavailable to book on flights to Toyama

Pre-flight testing

Testing for antibodies, testing for symptoms for flights to Toyama

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