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Relaxation Bar Staff Were Missing
very modern hotel rooms and surroundings very nice a little out of the way in that without a car you are isolated and would need to take taxis everywhere great hotel if you are hiring a car which we did so it suited our needs very well
The friendly helpful staff. In particular, Peter, Pako, Michael and their supervisor (unfortuntely I cannot recall his name) but they all made our stay at the hotel one of the best experiences at a hotel in Spain
Modern, New and Clean Hotel with welcoming and helpful staff. Even though they had not received a confirmation of my booking due to some system delay or failure, they welcomed me and without fuss gave me a room at the rate that I had booked. No
Peace and quiet. Friendly staff. Mo.
It was safe to stay at the hotel - and we got help when we needed it. The more people i reception talks better english, german. That someone helps new guests to their rooms when the receptopnist cant tell us in english or german.
Large rooms with a view on the beach, spacy facilites, very good buffet breakfast. Rooms with view on the beach but only if standing up on the balcony. Some balconies have metal railing instead of cement, but we did not have those rooms. If you do not rent a car, the hotel is pretty secluded as far as getting to places, except the beach front. Outside pool is not heated (April stay), and kids under 18 can not use the indoor spa pool; so mainly the kids were not happy about that during our 7 days stay. It was very cold for that time of the year. The worst past is that the beach facing the hotel is not part of the hotel, it is public and if you need to use the umbrellas and lounge chairs you need to pay for those...that upset us the most.
Good price for an excellent hotel,very good buffet The weather, it was raining a part of the time
Animation program every night; one step to the sea beach; spa procedures at a fair price; good and various meals for breakfast and dinner Glazed tiles on the floor reflect the sound from the upper floors; the doors also produce loud sound when closing
staff very helpful, and a large spacious hotel.
Hotel situation and facilities
The spa was excellent, relaxing and great for a girls weekend. Nothing not to like.
good breakfast, clean spacious rooms, well layed out, nice location/orientation, helpful staff, relaxed atmosphere, consistent standards over last 3 years, ver pleasing that ther was no wall to wall football (I'm a football fan but there needs to be a limit what do you expect here? Coffee a bit rough, bar prices a little high, could be a little more golf orientated at a certain level (not boozy golf society oreintated)
Well located with a range of facilities
I liked the location of the hotel especially the walk along the beech and the promenade walk. It was a nice distance from the centre. The views from our balcony were exceptional! I did not like two single beds pushed together to make a 'doublebed'. I would have thought that use of the pool and jacuzi would have been included in the room price.
Room was very clean, lots to do for young familys good value for money we would book again.
Everything is there, fantastic value for money , great service , comfortable room, fully equipped kitchen and fitness center with sauna. Can't say anything about the food, as we were on SC basis , but coctail bar was good too. Main and only inconvenience - no WiFi or LAN connection in the room. Hoped to do a few things while on holidays, but WiFi was only available in the bar, full of happy and loud people, which is very atmosferic, but makes it difficult to work.
location of hotel also the excellent buffet breakfast
excellent poolside area, plenty of loungers, clean pool, easy access to beach. room at front overlooked road and was a little noisy. some breakfast items could have been better - tinned mushrooms, no fresh juice etc
Quite a relaxing hotel,you could feel at home in it. Did not like the way two single beds were put into such a small space, too confined. Needs a rethink on the layout. No washing up liquid or washing up pads. A few tea bags and coffee sachets and a carton of milk in the fridgewould be nice. little things mean a lot.
a very relaxing hotel ,comfort and clean . it is realy a nice hotel.
We had stayed further down the coast and wanted another night near Benelmadena. We know the area very well and knew the location of the hotel and have always thought it was in a wonderful spot and we were not dissappointed. The staff were fab on arrival and allowed us to check in early . The rooms were ideal with everything you needed --shame we couldnt have stayed longer . Nothing
i liked sea view , animation for all ages from kids to adults , appartment is very nice , clean , equiped .
We found the apartment very comfortable and the reception staff were extremely helpful. Also the prices of drinks etc didn't appear to be overpriced, unlike some hotels. Also it was a nice surprise to find that they offered cooking lessons!
Location is good because the bus station is very close the hotel and easy to move by bus. The training room eas out of order during our stay,but there was no information in the site and in advance.
the kids playroom was to noise after a11.00 at night when you have a child with you
Good for kids Room on 1st floor was really noisy at night as we were in bed early with our baby but would be ok if you had older kids.
It is an exceptional pace to stay if you have children because of all the activities they have for them, we had to argue with them everyday to get them out of the hotel !! The staff that deal with the activities are very nice too. The hotel staff were helpful but they could have been more efficient. We never had bed linen for all of the beds and it took 3 times of asking before we actually got it. Also, every day our room key never worked at least 2 to 3 times and we had to keep going to reception to get it sorted which was a pain.
The staff were friendly especially Simon from the bar That hill.
indoor pool etc. location next to building site. maintenance of rooms i.e. second shower unusable, freezer door broken, one window didnt lock
Value for money,pleasant staff,and good facilities . Activities and entertainment package excellent.
The accomodation was very good,the staff always friendly. Breakfast was always the same,after five days of eggs and bacon,...
Because I went with my family of 7 including 2 grandchildren 2/3yrs the hotel facilities for them were excellent, they are still singing and dancing to songs and talking about 'Benny' the tiger and want to go back again. Because we went in March the weather was hot but not hot enough to swim out doors, the indoor pool etc were very impressive and everything was free no extra charges. Very family orientated. Children facilities were great! I would have liked a seperate bar/room where no kids are allowed, just for a break for an hour or two or for people who have no kids.
Very good place , with very good prices The receptionist of the night ask each time the number of the room before let us get in. The car parking
Everything worked perfectly, the staff were helpfull, the breakfast was very good I did not expect to have to pay €12.00 per day for parking
hotel was clean and staf good location neer shoping and in front of the sea no indoor swmming pool
The location was ideal, two minutes walk from the station and right on the beach front. There was ants in the first room we were given. But they handled the change over very well.
Helpfullness of staff and the location the breakfast coffee
The location at the beach and walking distance to the city centre is just perfect. The rooms are spacious, the balcony as well and the view (seaside)is just lovely. Breakfast was cold, every day.
Very comfortable room with seaview.marvelous breakfast,including cooked b'fast to suit uk visitors.Modern design and cheerful.Very central..trainstation and buses within minutes. Get rid of the tables in bar/lounge,and give it more of a lounge appearance to make it more inviting..i did work as a hotelmanager in my day,so I know what I am talking about!!!!!!!!!!.
The staff were friendly and helpful. Rooms are large and immaculately clean. The hotel is located right by the beach with all facilities close by. Free wi-fi. Food below par although this is often the case with buffet menus.
Good location. 1 minute walk from the beach. Have your breakfast before 9:30am. it gets crowded and very noisy after that. A little bit expensive. We wanted to stay an extra day, but we couldn't get the booking.com rates. We paid the regular price (expensive) for that extra day. If you love the beach, it's a good place to relax.
The proximity of the hotel to the beach was perfect, just a quick, short walk and there your were. The room and the view from the room was excellent. The staff were extremely courteous and helpful, even helping me with my Spanish when I did not know the correct word to use. The cafeteria and restaurant staff were extremely friendly and took time to ask us if we were enjoying ourselves in Torremolinos and offering any assistance. It was a great stay. Absolutely nothing!
location,breakfast,facilities,staff. Parking spaces very few
The staff were very friendly and helpful. My hotel room was very comfortable and clean with a lovely sea view. I would definately stay in this hotel again.
I enjoyed the beachfront view from our room. The room was clean and had what you would expect from a European hotel room. I'm not a breakfast eater, but enjoy a cup or two of coffee in the morning, was disappointed that there was no coffee machine in our room. When I went to the snack bar, I was unable to get a coffee to take away, I would have to sit there and drink it.
Poor attitute of the people at the reception desk. Their lack of adhearance of meeting there advertised commitments.
The hotel is nice. The view from the room on the sea is beautiful and you just have to cross the small road to get to the beach. And it is quite near to the center and train station. And the breakfast was good as well.
The View from my balcony The room next door seemed to be used for airline staff and was very noisy early in the mornings
Suprisingly nice and helpful staff in view of beeing a large hotel with a lot of guests and traffic in the reception. Nice clean rooms. The beach is a cross the street :-) Fast elevators (we stayed at the 8th floor) Nice sea-view. Wery busy in the restaurant at breakfast during "rush-hour" but efficient.Nice selection and good food. Order your eggs by the chef, as you like them :-)
The rooms were clean and comfortable, the balcony and view were great, and the food was very good. We had the breakfast option. None
Good quality hotel across the road from the beach
good location, good facilities, a very nice place would have liked fresh towels each day
near the beach-near centrum -
The studio is big. Location is great. The kitchen is great! none
Nice staff, nice room, good secure underground parking, great location near to everything. A good budget hotel. When we arrived there was a smell of dinner, mashed potatoes and veg in the corridor and we were 9th floor. It soon went.
the beach proximity works in progress during stay and no stairs to garage
Dans le centre à côté de la plage et des parques pour enfants Très salle très ancien trop de bruit
The staff was very helpful and good at making suggtstions
Size of studio/large.
Near the town-near the harbour-good veuv to the sea.
Studio facilities a real benefit in a great size room at a very good price. I like having option to prepare some food and not always eat out. I have stayed here several times before and always look to see if the rates are affordable first before booking anywhere else, when there is a deal it is very good value and booking through the website is significantly cheaper than booking direct with the hotel.I sometimes travel alone and it is very difficult to find a nice room for one person in this price range - this place really is a good find. nothing
Location room Space see view No Free place in parking, Nô Free wifi in room Room keeper use something to clean a room smels bad
I liked the swimming pool didnt try the bar and restaurant but will the next time
The location of the hotel is great. You are in the middle of everything and minutes from the beach. The hotel was clean, the feel of the hotel was nice! The breakfast could have been better. Next time I would just go for a local pastry on the street!
Staff was helpful, hotel was located on a good place and the access was good too No parking, but that seems a general problem at Fuengirola. Maybe a discount for guests at the Las Rampas Parking...
Nothing Yes - extremely noisy - Spanish families standing around, smoking and yelling at each other until 1 am outside bedrooms - very little sleep. Had to go out and plead for quiet in the middle of the night every evening
The hotel was very nice, very reasonably priced and the staff were extremelly helpful. Also the cleaning staff have to be congratulated on the fantastic job that they do. This hotel is perfect for anyone, young couples, families or elderly people as it is close to all the attractions. Its not really a complaint but i missed my cup of tea in bed in the morning.
The location, the price, the staff talked and did understand english very well
only slept there, but what i saw was all ok
very helpful polite staff , clean rooms and general good atmosphere with all round cleanliness throughout the hotel. nothing at all
hotel was central clean breakfast was good my husband had an accident and fell out of bath while having a shower the hotel did not have slip mats in bath and the shower hose that you mount on wall was not working properly as the temperture was changing told hotel about the incident they said sorry my husband still in pain with his back
Loved the hotel, really cosy!!!
central location for transport, good breakfast, excellent value
It was very close to Clahonda and had good reasonably priced restaurants within an easy walk from the hotel The fittings in the room were a little dated and tired looking. The curtains did not open and close easily (one curtain pole fell down!) Also there were no mosquito nets or Blinds.
safe and well managed not noise late at night
It was pleasent and friendly. No English TV - very old tv .
Quiet and beautiful place
Very accomodating gentleman on reception when we checked in who spoke perfect english. Breakfast was excellent, staff lovely. My husband used the gym which he enjoyed. The air conditioning could have done with being turned on prior to our arrival
Location is good with the choice of many restaurants in the area. Our room had a private sun terrace on the roof accessed by personal spiral staircase. Resort is a little tired but still good value for money.
It had free car parking outside. In season 8 euros a night would be dear.
Good value for a family with young children. The gardens and pool were also nice.
generally good some hot water for a bath would have been nice!
The hotel was very clean and comfortable and within walking disatnce of the village. Rooms were quiet with good views of the sea. The bar staff were miserable and not very welcoming, perhaps a smile from time to time would help ! The breakfast offered a lot of choice but was often luke warm. But overall a most enjoyable stay at the hotel
the rooms were very good and so was the location
private car park we were welcomed with a growl by the staff at reception. The room was tatty with antiquated television set and broken air-conditioning machine.
The view from the hotel coach loads of people. cafe still catering, towels so thin were not absobent. relly disappointing.
Superb views - pleasant surroundings at the hotel and good rooms
Location, cleanliness. Devoid of wi fi, a must in these times. Even in public areas doesnt work properly, a problem echosed by other guests
the hotel surroundings were beautiful. the views fantastic bar staff pretty miserable. pool bar and restaurant closed even though hotel was fully booked, this area could have been open. rooms looking a bit tired could do with updating but bathroom was fine. can hear everything from next room not much insulation.
Te hotel is in a beautifull location, and the breakfast was second to none no tea/coffee making facilities in the rooms
it was just a nice place set in the mountains with fabulous views over malaga
Residential location. Proximity to La Colina Railway station. 20 min walk to beach. Friendly staff
Delightful hacienda-style building. Swimming pool. Accessability to airport. The mattress was extremely hard and was the worst I`ve ever tried to sleep on. Very uncomfortable night as a consequence.
Nice looking hotel, quiet place and the pool. We could hear everything in the next room
On the two occasions we stayed at this hotel we found all the staff to be welcoming and helpful and quick to respond to any difficulties we encountered. It was perfect for ease of access from and to Malaga Airport at the start and end of our tour of Spain There was no feature of this hotel we did not like.
very nice and clean hotel and staff friendly. very clean and modern. food abit on the poor side and expensive and nothing much nearby.i would reccomend this hotel to other people if wanting a relaxing break apart from a really big hill to walk if going anywhere! food and the hill!
Really nice place, wonderful wiev and friendly staff!
The room was fairly nice size and comfortable. There was an odor in the room that was not pleasant.
we just stay for one night and it was ok we choose the hotel because of the airport it is a good adress
Good price, location Shuttle schedule was too ridged. Too many stairs. Tile floors slippery when wet. Rain got into our room and my 3 year old fell.
very good clean hotel better then many larger chain hotels in area that are 4star rated and ive stayed in most but will only now book zen nothing
The rate, and it was very quiet, and near to the airport.
Location,pool area,entertainment,bars Food wasn't great,somehow without taste ...although quite a variety;parking space in the hotel is not enough at all- couldnt find a place during 4 days...
location,location,location everthing you needed on your doorstep,beach,pools,shops ,resturants and bars all close by.
food.good salection reception.some staff do not have time for you.
sorry but have to do this in English, my German is not so good. The hotel was very nice, rooms were clean and spacy, breakfast buffet was very good, bar was good and service was excellent. i would recommend it to everyone.
The situation and the facilities were excellent. The food was most enjoyable.
Nice stuff, Nice room, very close to sea...
It was off season. So, hotel staff changed our room to a bigger room with pool and a little ocean view.
Good location with sea view room, great value rate including a very extensive breakfast. Free parking.Great location for excursions to the mountains or Gibraltar Torromolinos as a resort was rather run down and had an out of season feel to it, (early Oct). Cheap bars and resturants as a rule.No complaints regarding the hotel
Staff, location No wash cloths in the room
excellent central location by promenade
Close to the beach. Nice pool Food was just O.K.
Foyer and breakfast was excellent position of hotel was very good in my opinion. Hotel room was cleaned well. My room was very small and looked and felt "old / tired" I was expecting a much better room considering it was 4 star hotel and the cost. It also claimed it had wifi in every room this was not the case. When I asked the receptionist he just shrugged his shoulders and said not every room had wifi. This was one of the reasons I selected this hotel.
Location decor this hotel should be a 5 star. We thought that the staff could not be more helpful.We were glad spainish strike happened other wise we would have not have found hotel, This hotel was recommened my our friend and mary was spot on. Will stay again. Nothing
the great attitude of the staff towards us,the poolside cafeteria and the quality of the food served reasonable prices having to leave as the hotel is closed till feb. next year
An spectacular location on the seafront offering a great standard of food and facilities. Providing that old-fashioned 'Service with a smile'.
I thought the pool was excellent, and the hotel was just what we wanted. Nice rooms and good breakfast. The beds were a bit hard for my liking, but I had a nice sleep in spite of it.
Spacious rooms, we changed from double standard to superior to have a seaview. Hotel was free with its bathroom amenities, for once enough towels available and cleaning very accurate too. Nice pool bar with lunch menu and staff. Beach service man very client orientated too. This al creates a nice atmosphere and made us feel welcome. The isolation rather poor, maybe due to all that marble? We stayed in the old building and the airconditioner was rather loud too. Had to switch it off in the wee hours to get some sleep. It functioned allright, though. We missed few hooks on the balcony to dry swimming gear. But maybe its because it would spoil the nice facade if clothes found hanging? The balcony ceiling being transparent...
We chose the hotel because of the spa facilities which we found to be just as they had been described. Excellent location right on the beach within walking distance of shops, bars and restaurants. Reasonable prices in the bar and restaurant. Staff were courteous, well informed and had language skills. The breakfast buffet was definitely "4 star" with a wide range of foods to suit even the most discerning palate however the cereals were unappetizing, otherwise everything was of the highest quality and abundant. The plastic card on the table stating that food should not be taken out of the restaurant was tacky and unnecessary. One last point the Spa should remain open on all day Sunday and and all other days. Our room 520 unfortunately had broken tiles on the terrace which were dangerous to our bare feet.
great location, very nice pool and grounds, nice rooms beds too hard, not enought english tv stations only news channels, gym equipment needs to be better maintained and oiled ( squeeks alot) area needs to be air conditioned, breakfast staff not personable at all,
I enjoyed my stay at the hotel,staff were very courteous & helpfull. Great variety both in the morning for breakfast & dinner at night. hotel was spotless, grounds very well maintained.
Convenience for airport and visiting my parents
The location of the hotel was very good. Safety deposit box in the room The breakfast area needs to be redesigned. The hotel is not four star i would say 2/3 star no free internet acess. i did leave comment at the reception area.
Room was spotless. Location was great-- right across the bridge. Were able to park on the street. Breakfast, included in the rate, was very good. Lots of restaurants nearby,
Its an excellent location with friendly staff who were also very helpful.
great breakfast, nice garden and swimming pool weak sound isolation between rooms
The staff were very friendly, polite and helpfull
going home there was no spar or indoor pool
location to beach,clean rooms,people did not reserve sunbeds so although not many sun beds you could usually get one.Excellent breakfast Some of the reception staff were surly/rude.Small pool, I was expecting activities for kids there were none.I thought it overpriced given lack of facilities.
Location Lack of Ice Machine and Room Service. Front Desk staff uninformed about excursions and events in local area.
very clean, perfect location