Things to do
Services and conveniences
Family friendly
Basics
General
Pool and spa
Accessibility and suitability
Dining
Outdoor
Laundry
Bathroom
Health and safety
Fitness
Parking and transportation
Media and entertainment
Bedroom
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best activities to enjoy at the hotel?
Guests can enjoy a variety of activities such as canoeing, horse riding, scuba diving, and evening entertainment. There are also options for eco-tourism, golf, snorkeling, and water sports facilities on-site.
How is the quality of the beds in the rooms?
While some guests have mentioned concerns about the bed quality, the hotel is committed to ensuring a comfortable stay for all guests. The hotel is continuously working to address any issues related to the beds.
Is the food quality consistent throughout the day?
While some guests have expressed concerns about food availability at certain times, the hotel is dedicated to providing a consistent and enjoyable dining experience. The hotel is working to ensure that food is readily available throughout the day.
What are the highlights of the hotel's customer service?
Guests have highlighted the friendly and helpful staff, particularly at the cafe and the Il Palco restaurant. The hotel is committed to providing excellent customer service and ensuring that all guests have a pleasant and memorable stay.
When is the best time to visit the hotel?
The low season is in August, while the high season is in April. Guests may want to consider these times for their visit based on their preferences for crowd levels and weather.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book A Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or gardens comes highly recommended.
Consider High Season Visits
Guests have reported that visiting in April, during the high season, offers a better overall experience with more activities and better maintenance.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as Casa de Campo Marina, Altos de Chavon Anfiteatro, and Dye Fore Golf Club, which are all within a few miles of the hotel.
Be Mindful of Low Season
Some guests have suggested avoiding August, the low season, due to potential maintenance issues and reduced staff motivation.
Special Dietary Requests
If you have specific dietary requirements, consider requesting special diet menus in advance, as some guests found the food options limited.
Check Room Amenities
Prior to booking, ensure that the room includes essential amenities such as a comfortable bed, well-maintained furniture, and a properly functioning air conditioning system, as some guests reported issues with these.
Plan Restaurant Reservations
It's advisable to make dinner reservations in advance to secure preferred dining times, as some guests experienced limited availability upon arrival.
Consider Noise Levels
If you are sensitive to noise, consider requesting a room away from the nightclub or entertainment areas, as some guests reported disturbances during the night.
Stay Informed About Safety Measures
Stay updated on the hotel's safety protocols and cleaning measures, as some guests expressed concerns about the cleanliness and maintenance of certain facilities.
Pet-Friendly Option
If you're traveling with pets, this hotel is pet-friendly, as mentioned by a guest who appreciated the hotel's pet policy.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | January | $565 | $327 |
Cheapest month to stay with an average 50% drop in price. | Most expensive month to stay with an average 57% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.4 | 11.1 mi | La Romana | 9.1 mi |