Hotel 12J

Guests have praised the delicious breakfast, the functionality of the air conditioning and electric generator, and the active customer service. Additionally, the hotel's terrace, food, and tea have been highlighted as positive aspects of the stay.

Some guests have experienced issues with the beds, water heater, and room selection. Additionally, there were concerns about the lack of provided toiletries and the absence of a breakfast buffet.

The hotel's location is highly praised for its accessibility and proximity to popular areas like Liberty Market and M.M.Alam road. Guests have also appreciated the cleanliness and spaciousness of the rooms.

Guests have commended the excellent service provided by staff members, particularly Arif and Araf. However, there were some concerns about unprofessional behavior from a receptionist.

Common concerns include issues with hot water, room cleanliness, and the need for improvement in the breakfast service. Some guests also mentioned specific room-related issues, such as bad smells and dusty furniture.

Some guests reported issues with room allocation, so it may be beneficial to confirm your room selection upon check-in to ensure you get the room you booked.

While some guests enjoyed the breakfast, others mentioned that it could be improved, particularly with the availability of a breakfast buffet.

A few guests noted cleanliness issues in the rooms, suggesting that the hotel could focus on improving the thoroughness of room cleaning.

Many guests praised the staff for their excellent service, with specific mentions of Arif and Araf for their exceptional service.

Guests appreciated the functionality and condition of room facilities such as the air conditioning, electric generator, and in-room amenities, but some reported issues with water heaters and broken furniture.

The hotel's location in the heart of Gulberg was highlighted as a major advantage, providing easy access to nearby attractions like Liberty Market and M.M. Alam Road.

While guests enjoyed the food and terrace, some mentioned issues with flies in the dining hall during breakfast and the unavailability of certain items like black pepper.

The hotel offers flexible check-in and check-out times, allowing guests to have a hassle-free arrival and departure. However, one guest mentioned an untidy reception area upon arrival.

A guest mentioned not receiving a room upgrade promised through a loyalty program, indicating a potential discrepancy between the hotel's offerings and guest expectations.

The hotel provides laundry facilities and services, which can be convenient for guests requiring this amenity during their stay.