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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests reported issues with room allocation, so it may be beneficial to confirm your room selection upon check-in to ensure you get the room you booked.
While some guests enjoyed the breakfast, others mentioned that it could be improved, particularly with the availability of a breakfast buffet.
A few guests noted cleanliness issues in the rooms, suggesting that the hotel could focus on improving the thoroughness of room cleaning.
Many guests praised the staff for their excellent service, with specific mentions of Arif and Araf for their exceptional service.
Guests appreciated the functionality and condition of room facilities such as the air conditioning, electric generator, and in-room amenities, but some reported issues with water heaters and broken furniture.
The hotel's location in the heart of Gulberg was highlighted as a major advantage, providing easy access to nearby attractions like Liberty Market and M.M. Alam Road.
While guests enjoyed the food and terrace, some mentioned issues with flies in the dining hall during breakfast and the unavailability of certain items like black pepper.
The hotel offers flexible check-in and check-out times, allowing guests to have a hassle-free arrival and departure. However, one guest mentioned an untidy reception area upon arrival.
A guest mentioned not receiving a room upgrade promised through a loyalty program, indicating a potential discrepancy between the hotel's offerings and guest expectations.
The hotel provides laundry facilities and services, which can be convenient for guests requiring this amenity during their stay.