Guest reviews of Crowne Plaza Portland-Lake Oswego
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.9 "Location is great."7.1 "
Easily accessible by car , said 71%." 9.8 "98%liked the proximity to shopping ." 7.5 "Great parking , according to 75%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.4 "Great service."8.9 "89% found the
staff to be very friendly ." 8.7 "87% thought theservice was very professional ." -
7.2 "Good breakfast."7.2 "72% were
happy with the price of the breakfast ." -
6.2 "Rooms are ok."5.3 "For only 53%, the
bathroom was ok ." 5.6 "Only 56% said therooms were modern ." 5.0 "50% thought theminibar was ok ." 5.7 "57% said theview was so-so ." -
6.0 "Internet is average."5.0 "50% thought the
wifi quality was ok ." -
5.9 "Average comfort."
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5.6 "Food is average."
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4.0 "Pool is below average."
Overall Rating
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8.9 "Location is great."7.1 "
Easily accessible by car , said 71%." -
8.3 "Great service."8.8 "88% found the
staff to be very friendly ." -
7.3 "Good breakfast."
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7.0 "Good bar."
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6.2 "Average comfort."
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5.9 "Rooms are ok."6.6 "Only 66% said
rooms were clean enough ." -
5.4 "Food is average."
Overall Rating
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8.8 "Location is great."7.2 "
Easily accessible by car , said 72%." 7.8 "Great parking , according to 78%." -
8.5 "Great service."9.1 "91% found the
staff to be very friendly ." -
6.9 "Breakfast is mediocre."
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6.3 "Rooms are ok."5.5 "For only 55%, the
bathroom was ok ." -
5.7 "Average comfort."
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4.5 "Wellness & sports facilities were not very nice."4.8 "52%
didn't like the fitness area ." -
3.8 "Pool is below average."
Overall Rating
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8.9 "Location is great."
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8.1 "Great service."9.1 "91% found the
staff to be very friendly ." -
7.1 "High value."
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5.9 "Food is average."
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5.9 "Average amenities."5.8 "58% thought the
building was acceptable ." -
5.7 "Rooms are ok."
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5.3 "Average comfort."
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3.9 "Pool is below average."
Overall Rating
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9.0 "Terrific location."
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8.3 "Great service."
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6.5 "Rooms are ok."
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6.2 "Average comfort."
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5.9 "Average amenities."5.8 "58% thought the
building was acceptable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.5review from
Nice area Undergoing renovation that is much more than described. The hotel should not be open.
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8.8review from
The staff was very accommodating when we were checking in - we arrived before check in and they let us check in early. The walls were thin and our neighbors had young children that were quite loud.
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2.0review from
The view Dirty bathrooms, dirty carpets, mismatched furniture, noisy lobby and public areas, broken air conditioner, staff in dirty dishevled street clothes, carpets rippling in the hallways, horrible paint jobs, bad food at high prices, no help to move out of stifling hot room to a room with functional air, got locked out of room on third trip to transfer to new room
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9.1review from
Everything.. Staff was great and pleasent. The location was a bit difficult to find or butter yet to get too!!
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8.2review from
Friendly and helpful front desk staff. Beds were warm and comfortable room was clean. It was clearly and older hotel and the staff said they were ready for of a renovation no refrigerator in room, when I mentioned this on departure the front desk apologized and said if we mentioned this after arrival they would of brought one to our room. Was hard to control temp in room no thermostat just on/off manual up/dwn control for heat.
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3.0review from
Available for last minute reservation Unhelpful staff, poor location, very noisy.
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6.3review from
The staff was friendly and willing to help. On the Kayak website, it said that this was a 4 star hotel and it is clearly not to that standard. It is at best a 3 star hotel and closer to a 2.5 star. The hotel was old and run down and in desperate need of a renovation. Due to its condition, I thought that the value was low (too expensive for what you get).
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8.8review from
The staff was very accommodating when we were checking in - we arrived before check in and they let us check in early. The walls were thin and our neighbors had young children that were quite loud.
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9.1review from
Everything.. Staff was great and pleasent. The location was a bit difficult to find or butter yet to get too!!
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8.2review from
Friendly and helpful front desk staff. Beds were warm and comfortable room was clean. It was clearly and older hotel and the staff said they were ready for of a renovation no refrigerator in room, when I mentioned this on departure the front desk apologized and said if we mentioned this after arrival they would of brought one to our room. Was hard to control temp in room no thermostat just on/off manual up/dwn control for heat.
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4.5review from
Nice area Undergoing renovation that is much more than described. The hotel should not be open.
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2.0review from
The view Dirty bathrooms, dirty carpets, mismatched furniture, noisy lobby and public areas, broken air conditioner, staff in dirty dishevled street clothes, carpets rippling in the hallways, horrible paint jobs, bad food at high prices, no help to move out of stifling hot room to a room with functional air, got locked out of room on third trip to transfer to new room
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3.0review from
Available for last minute reservation Unhelpful staff, poor location, very noisy.
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6.3review from
The staff was friendly and willing to help. On the Kayak website, it said that this was a 4 star hotel and it is clearly not to that standard. It is at best a 3 star hotel and closer to a 2.5 star. The hotel was old and run down and in desperate need of a renovation. Due to its condition, I thought that the value was low (too expensive for what you get).
