Find Cheap Flights to Portland

The crew was pretty friendly - friendlier than the other Frontier crews we had.

Delay after delay after delay. Took us TWENTY extra hours to get home. Missed work and caused huge inconvenience to family and friends. Terrible airline, terrible experience.

Added cost just to get a window seat, carry on bags, and all food. Won't fly them again if I don't have to.

Upon approach we were suddenly deverted to Seattle. I had a few issues. Number one you could not hear the pilot so that made it worse. The lack of communication was horrible. I have been on flights when there has been clarity given a change in plans but this was bad. We sat at the gate for an hour and a half, again no real communication, the fligh attendant t hope was joking when he said there was a half a bottle left for the whole plane...much later we were served water. Announcements were made but no clarity. We were told to collect baggage at number 2. Get a voucher for a hotel. After deplann9ng about 25 of us stood in line at the customer service desk where there were two staff working slowly. Then after an hour they announced we were in the wrong place, couldn't that have been explained earlier? Once we made our way out of the terminal to the ticket count the line was all the way down the hall. still with little info we waited. We landed at the alternate airport at 945, at 130am I had my vouchers, the food not useful until the following day, the hotels were full, no one picked up the phone for the shuttle bus to the hotels. I finally elected to sleep at the airport on a bench. We had actually all been reassigned a flight on our same plane. So I am not sure why we had to wait in line all that time. Our bags were not removed from the plane an irritated baggage claim attendant told me. It was a mess. The flight the next morning was fine, short, without problems for me. united needs to work on its communications. It would have been helpful to have someone out side running the line giving out info. And at customer service they should have been paying attention to their line. Would have been helpful.

I checked in online but the doormen couldn't checkin my baggage for $25 ripoff price because my credit card wouldn't read and they didn't know how to manually enter the cc #. I currently have a severely dislocated shoulder and was having trouble moving my luggage and carry-on at the same time so he at least got me to the baggage check in line. There for some reason the usher directing people to the self-checkin kept ignoring me so I shuffled my stuff over to an empty one while he just watched. Of course the self check in couldn't read my CC. So I asked for help from the guy behind the counter and scales. He ignores me. I ask another guy for help so he waves at someone on my side of the counter but she's helping someone else and doesn't notice. So this guy gives up and walks away. Times ticking at this point so I decide to be abrupt. The woman comes to help me and i explain that i need someone to enter the cc 3 in manually. She tries for a second but apparently doesn't know how and just walks away. maybe to find someone that knows how? So one of the guys comes back and i grab his attention and tell him he needs to find someone that can enter my card manually. So he waves at another woman on my side and she takes on the task for sevearl minutes and is finally successful. That's five inept people and a half an hour later of horrible service to help a clearly injured person. Way to go United checkin desk. After I missed my flight, the customer service attendant at station 29 (I think, maybe 39), quickly and without discussion got me onto the next available flight two hours later, which I appreciated immensely.

The flight staff was awesome. I got a free beer!

The internet didn't work:(

On time

Service was average

Boarding was more of a free-for-all than other airlines. Everyone was boarded on the plane only 5 minutes after boarding was scheduled to begin.

On time. Efficient. Clean new plane.

Their new 737-900 was stripped-down! No complimentary entertainment system at all! NOTHING. Instead, they expect the passengers to use their own smart phones. The only option is passengers have to give up their private information to GoGo to use the system. Don't do it! To add salt to that wound, customers have to pay to see a film. Don't do it! That experience alone made the flight a dud. All I can say is, thank heavens it was a short flight.

Loved every bit of JetBlue

No complaints whatsoever best airline ever

Overall it is was very smooth, easy boarding and exiting and polite crew.

2 of the 6 of us had the head set entertainment with problems. They did not work most of the flight.

Flight attendants were very polite and helpful

Flight left almost 20 minutes late and arrived a bit late as well

Wish there were less rows for more leg room in every flight. It seems rediculous we would rather cram in an extra 1-2 rows to maximize profits instead of charging an extra 5-20 dollars per seat. There is never enough leg room. Also it seems rediculous we board foray class first why not let those who have to sit at the back of the plane board first,it would save me time overall for boarding. Last there was no entertainment onboard. In a day and age where s flat screen costs 100 spats I'm suprised is not standard on every flight.

We arrived early!

The $20 in extra charges for the most uncomfortable seats ever. I was also never made aware of the extra charges for carry on items. At least be up front about it. Made my round trip ticket almost $100 more in fees.

Arrived well before the flight to check bag which I paid $35 (highest rate for check in bag yet-compared to other airlines). Took over an hour to check bag as there was one person checking bags at DIA. The other employee was assigned to the customers who had paid a premium fee. Many of the customers left the long lines and went to curb side to check their bags. When I arrived at gate, flight was delayed. I got on the plane and into my seat. Unfortunately, I was not paying attention and sat in 8F, not 8E. There was a woman and her daughter who came on late and they gave 8E to the daughter. Moments later a woman, came and asked me to show my boarding pass. I took out my phone but forgot I had switched it to airplane mode as we were due to leave. In a full flight, the woman (Robin), started telling me that I was on the wrong flight and that I was on the later flight. I couldn't bring up my seat assignment because I was frazzled and embarrassed as she insisted I get up and leave with her. I thought we were going out to check my assignment, but when I got out to the gate, I realized that the plane was leaving. Robin and the crew realized they had made a mistake and told me the only thing they could do was get me on the 10 p.m. flight out of Denver. Never have I been treated so poorly. All someone had to do was ask my name which did not happen until I was totally humiliated as I struggled to get off the plane and was out at the gate. I was reimbursed my flight and was given a check and a $15 voucher for dinner which didn't cover my dinner. I took the later flight and arrived home at 0100 a.m. My husband had to come home from the coast (2 hour drive) to take care of our dogs who were waiting for me to come home to feed them and get them out of the heat.

Not much.

The cost of the carry on luggage was close to the same as the cost of the flight. I do not appreciate that level of surprise extra cost, as it was not highlighted at the time of purchase! When we decided to save $5 per piece of luggage and check our bags, the check in attendant threw our bags onto the conveyor belt haphazardly with little regard for what may have been in them. The seats on the plane did not recline and were very uncomfortable. I am very dissatisfied, and will avoid flying with Frontier Airlines in the future.

Flight was on time, boarding was efficient

Uncomfortable seating, too crowded.

Steaming movies directly to my iPad and iPhone for free was a great way to pass the time.

Thanks for the upgrade

Thanks for the upgrade

Nothing!!

Flight was delayed 2 hours to start. Airline refused to give a reason! Finally it was operations. Then first officer times out, another 2 hour delay and instead of being proactive and having a Captain standing by because he was heading to time out we had another delay. Frontier has terrible gate agents who don't care. My flight that was to arrive at 10:55 PM arrived at 3:30 AM so I lost a day of work, had to cancel a meeting and lost an entire day because of Frontier's operations? Sounds like a poorly run airline who touts being low cost who nickel and dimes me to death. I WILL NEVER come back.

Great price, picked my seat (extra charge but worth it), friendly and competent crew, on time and not one hassle.

Food choices very limited, especially when compared to the adult beverages available. It was a short flight so not a starvation issue but a few more choices would have been nice. Bring your own snack!

The plug in for my laptop

None of the Stewarts smiled,and one ignored me.

Crew was friendly

Unable to organize line for boarding, especially after pushing flight back several times

I was checking in in a fluster and trying to attach my bag tags. A agent came over and helped me (for some reason I had taken the entire sticky back off ha!) and then he took my bag for me right from the kiosk. I was super impressed

On time, friendly staff, clean plane

Slow drink service

On board the flight was fine. The overall seating plan was comfortable

The flight was delayed due to late incoming flight. Understandable but the preboarding information was slow in coming and not very precise. It was clear to the Virgin America team that the flight was going to be delayed to Portland by 30 minutes long before they thought to inform those waiting to board of any delay. This was more of an inconvenience because this was a late evening flight pushed into late night arrival.

nothing, customer service was not helpful

flight was canceled last minute, no other available flights to get me to my final destination until over 24hrs later. customer service on phone was not able to offer us any type of compensation for such an inconvenience. i ended up having to pay $100 more to travel with a different airline, hotel cost, dinner cost, childcare cost for this morning. i am blown away no compensation was offered. the one option was to trek to the airport to see if the virgin reps at the airport would give us a hotel voucher.

I liked that I was able to go to sleep.

When boarding I had no sets assignment which I never enjoy. It was 5 minutes to boarding, I still didn't have a ticket and the agent was quite rude when I inquired. In fact, for the majority of the time before and even during boarding he was laughing it up and chatting with ticket agents at a neighboring gate. Then I did board, the ticket was not clear what my boarding group was so I missed out on boarding early. When i get to my seat I have two people completely unwilling to move to let me into my window seat, but are all too eager to tell me to be sure not to hit them. This flight was after a long layover and after a long flight from japan and was a horrible end to an otherwise beautiful trip.

I liked that I had a vacant seat next to me.

Small, narrow seats and way too cramped. Absolutely no leg room or much space to the seat in front. Terrible for a long haul international flight compared to other airlines. No free alcohol on an international flight!

Wine flys free is amazing!!!

Smooth flight lovely flight attendant