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The Flight attendants and the pilots were great,

The flight was aver an hour delayed. With all the mess from the original flight to Chicago, I will never fly Spirit again.

It took me from point A to point B.

Baggage fees are ridiculous. Never again with Spirit.

Loved every bit of JetBlue

No complaints whatsoever best airline ever

Overall it is was very smooth, easy boarding and exiting and polite crew.

2 of the 6 of us had the head set entertainment with problems. They did not work most of the flight.

The crew was pretty friendly - friendlier than the other Frontier crews we had.

Delay after delay after delay. Took us TWENTY extra hours to get home. Missed work and caused huge inconvenience to family and friends. Terrible airline, terrible experience.

Added cost just to get a window seat, carry on bags, and all food. Won't fly them again if I don't have to.

Boarding was more of a free-for-all than other airlines. Everyone was boarded on the plane only 5 minutes after boarding was scheduled to begin.

On time. Efficient. Clean new plane.

Their new 737-900 was stripped-down! No complimentary entertainment system at all! NOTHING. Instead, they expect the passengers to use their own smart phones. The only option is passengers have to give up their private information to GoGo to use the system. Don't do it! To add salt to that wound, customers have to pay to see a film. Don't do it! That experience alone made the flight a dud. All I can say is, thank heavens it was a short flight.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Boarding on time and leaving on time.

The luggage fees, not free drinks, and feet room.

I thought it was a good price, but spirit adds so many extra charges that it wasn't any cheaper.

Not enough room. The plane was shaky and making weird noises before takeoff.

Relatively inexpensive

Zero leg room, seats do not recline and are painfully hard, expensive luggage charges. Not worth being somewhat cheaper.

The crew was nice

The airline has so many fees it's difficult to enjoy

chaotic boarding and very busy gate. Cramped seats, temperature in plane was hot, and not even offered water for a 4.5 hour flight. Thought I was getting a deal but with the cost of carrying bags and a drink my cost was the same if I would have went with a more reputable airline.

That the flight wasn't cancelled and I finally made it to Portland.

I didn't like that after they said the flight would be delayed til 9:37pm it was again delayed to 10:30 for a maintenance check then delayed again because of no crew members. I just believe that's crazy and I drove all the way from Minneapolis to catch this flight and not to sit in an airport all night.

We arrived early!

The $20 in extra charges for the most uncomfortable seats ever. I was also never made aware of the extra charges for carry on items. At least be up front about it. Made my round trip ticket almost $100 more in fees.

Arrived well before the flight to check bag which I paid $35 (highest rate for check in bag yet-compared to other airlines). Took over an hour to check bag as there was one person checking bags at DIA. The other employee was assigned to the customers who had paid a premium fee. Many of the customers left the long lines and went to curb side to check their bags. When I arrived at gate, flight was delayed. I got on the plane and into my seat. Unfortunately, I was not paying attention and sat in 8F, not 8E. There was a woman and her daughter who came on late and they gave 8E to the daughter. Moments later a woman, came and asked me to show my boarding pass. I took out my phone but forgot I had switched it to airplane mode as we were due to leave. In a full flight, the woman (Robin), started telling me that I was on the wrong flight and that I was on the later flight. I couldn't bring up my seat assignment because I was frazzled and embarrassed as she insisted I get up and leave with her. I thought we were going out to check my assignment, but when I got out to the gate, I realized that the plane was leaving. Robin and the crew realized they had made a mistake and told me the only thing they could do was get me on the 10 p.m. flight out of Denver. Never have I been treated so poorly. All someone had to do was ask my name which did not happen until I was totally humiliated as I struggled to get off the plane and was out at the gate. I was reimbursed my flight and was given a check and a $15 voucher for dinner which didn't cover my dinner. I took the later flight and arrived home at 0100 a.m. My husband had to come home from the coast (2 hour drive) to take care of our dogs who were waiting for me to come home to feed them and get them out of the heat.

I was checking in in a fluster and trying to attach my bag tags. A agent came over and helped me (for some reason I had taken the entire sticky back off ha!) and then he took my bag for me right from the kiosk. I was super impressed

On time, friendly staff, clean plane

Slow drink service

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Wine flys free is amazing!!!

Smooth flight lovely flight attendant