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The Flight attendants and the pilots were great,

The flight was aver an hour delayed. With all the mess from the original flight to Chicago, I will never fly Spirit again.

It took me from point A to point B.

Baggage fees are ridiculous. Never again with Spirit.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Boarding seemed extremely unorganized. Crew skipped group 2 when calling groups to board, resulting in a mad rush.

No complaints.

Loved every bit of JetBlue

No complaints whatsoever best airline ever

Overall it is was very smooth, easy boarding and exiting and polite crew.

2 of the 6 of us had the head set entertainment with problems. They did not work most of the flight.

Boarding on time and leaving on time.

The luggage fees, not free drinks, and feet room.

I thought it was a good price, but spirit adds so many extra charges that it wasn't any cheaper.

Not enough room. The plane was shaky and making weird noises before takeoff.

Fast service, very professional and great customer service! Overall, a very pleasant flying experience.

n/a

Fast abs friendly, knowledgeable staff.

Relatively inexpensive

Zero leg room, seats do not recline and are painfully hard, expensive luggage charges. Not worth being somewhat cheaper.

The crew was nice

The airline has so many fees it's difficult to enjoy

The flight staff was awesome. I got a free beer!

The internet didn't work:(

On time

Service was average

The crew was pretty friendly - friendlier than the other Frontier crews we had.

Delay after delay after delay. Took us TWENTY extra hours to get home. Missed work and caused huge inconvenience to family and friends. Terrible airline, terrible experience.

Added cost just to get a window seat, carry on bags, and all food. Won't fly them again if I don't have to.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

chaotic boarding and very busy gate. Cramped seats, temperature in plane was hot, and not even offered water for a 4.5 hour flight. Thought I was getting a deal but with the cost of carrying bags and a drink my cost was the same if I would have went with a more reputable airline.

That the flight wasn't cancelled and I finally made it to Portland.

I didn't like that after they said the flight would be delayed til 9:37pm it was again delayed to 10:30 for a maintenance check then delayed again because of no crew members. I just believe that's crazy and I drove all the way from Minneapolis to catch this flight and not to sit in an airport all night.

Flight was held in the ground for an hour and a half as the pilots had not arrived....why did we even get on? Also we were charged on an American flight pox to Chicago at the beginning of the trip....75$ each fir a seat that the people in front of us and behind us did not have to pay....so unfair! Also impossible to change seats online. Will try not to fly American again!!!!

Flight was on time.

My luggage was lost!!! People were sympathetic but no apologies or compensation Also, we were forced to pay extra for our seats before we were able to print boarding passes. My husband and I were not able to sit together which was upsetting to me.

Seats are wider...love loading from the back and front.

Nothing!

Legroom, on time

Lack of food and entertainment options

No individual screens to watch. Get with the times for long flights !

We did not take this flight when its schedule was moved back, instead taking one LHR-SEA that would get us home at a reasonable hour.

The change by British Air in flight departure/arrival times. The resulting adjustment was costly and we were unable to get "extra" seating on the long leg of the trip by the time we were notified of the changes.

The great wheel chair services they provided for me both ways made easy and relax for me to travel without any stress. Thank you all for the wonderful services!

Clean, roomy, not a packed flight. Great price and friendly crew!