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We were late taking off.

Crew was professional and friendly

Flight was 3 hours late. Wifi was not working most of the time. TV reception was out for the entire plane for the entire flight

Flight was delayed 3 hrs

I loved that the flight was cheap. I only brought a backpack so I didn't have to pay any extra fees. I didn't care about the food packages so once again I didn't pay any extra. The flight attendants were awesome! I did the online boarding and it was really easy to navigate

The seats were small, but the flight wasn't long so it wasn't bad. If you have to buy a bag make sure you do it before you get to the terminal. It's the cheapest to do online and then the price just continues to raise as you become closer to actually boarding the plane.

Seats are wider...love loading from the back and front.

Nothing!

Legroom, on time

Lack of food and entertainment options

Flight attendants were very polite and helpful

Flight left almost 20 minutes late and arrived a bit late as well

Wish there were less rows for more leg room in every flight. It seems rediculous we would rather cram in an extra 1-2 rows to maximize profits instead of charging an extra 5-20 dollars per seat. There is never enough leg room. Also it seems rediculous we board foray class first why not let those who have to sit at the back of the plane board first,it would save me time overall for boarding. Last there was no entertainment onboard. In a day and age where s flat screen costs 100 spats I'm suprised is not standard on every flight.

The crew was pretty friendly - friendlier than the other Frontier crews we had.

Delay after delay after delay. Took us TWENTY extra hours to get home. Missed work and caused huge inconvenience to family and friends. Terrible airline, terrible experience.

Added cost just to get a window seat, carry on bags, and all food. Won't fly them again if I don't have to.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

The flight staff was awesome. I got a free beer!

The internet didn't work:(

On time

Service was average

Crew was nice including those helping with boarding. Smooth ride.

Limited snack options.

We got re-routed to Dallas--long lay-over in Dallas.

Getting rid of free checked bag has caused boarding to become as miserable as every other airline as people try to cram their suitcases into the overheads. Flight was delayed.

At check in, while checking my bag, the agent advised that since the flight wasn't full, and I wound have to claim my bag to transfer to an international flight, I could save some time by taking my bag on board. That worked out very well. I am very thankful for the good advice.

We thought we were getting tickets at a reasonable price.

The price would have been reasonable if we didn't have to pay extra for EVERYTHING.

Crew did their job.

Spirit airlines is terrible. Makes you pay for everything. Boarding was confusing. Seats were the most uncomfortable I've ever sat in.

fees fees fees

The Spirit Airline staff & crew are friendly and professional.

Spirit airlines is a disaster. The seats are so close together that it's not only uncomfortable, it's claustrophobic!! They charge separately for EVERYTHING. It costs money to reserve a specific seat! By the time they nickel & dime'd us to death, we could have flown on a more comfortable airline for the same amount of money! Ultimately it is NOT cheaper than other airlines, & it is beyond uncomfortable!

Nice easy ride once the plane got there

2 hour delay which wasn't jet blue's fault but it would have been nice to have been sent an email about it or something

Flight was cancelled and we were not informed. We missed international flight and nobody took any proper responsibility.

Free Directv and music, free snacks

Great in flight crew, nice free snacks, good entertainment.

Gate personnel unfamiliar with the proper boarding sequence announcements and "phraseology" for proper understanding of which "group" of passengers board next. I have experienced this several times lately, at different locations ... sort of unusual.

Spirit Airlines provides no services (including water), the seats and tray tables are minimal and uncomfortable, and the seats do not recline. The ground staff are so tired of repeating the same company negative replies to incredulous passengers ("$100 to bring on a carry-on?") that they come across as unaccommodating and surly. My return flight attempt to prepay for our luggage on the website ($40 per bag rather then $50 at the kiosk) took over 40 minutes including having to join the Spirit Airlines club which I have absolutely no intention of ever using again. Read the fine print on luggage weight, extra charges, one personal item before you think this airline is a "deal."

We arrived at the airport two hours early and got to the gate right when they closed it so we missed our flight. When we asked to switch our flight the attendant said that there wasn't another for another two days and then walked away. She came back 20 minutes later and said there was nothing she could do. After about 15 minutes she changed our flight. I got in huge trouble at work because I missed my flight and couldn't afford another airline's flight home. TSA was extremely rude and the Spirit staff was extremely rude as well.