Imperial Swan Hotel & Suites

The high season at the hotel is in March, while the low season is in November.

Guests have mentioned that the beds are comfortable, providing a good night's sleep.

Yes, the hotel offers free parking for the convenience of guests.

The hotel has a restaurant and bar/lounge, offering dining options for guests to enjoy during their stay.

While some guests have mentioned concerns about cleanliness and customer service, others have praised the friendly and helpful staff, indicating a mixed experience.

The hotel is conveniently located near Lakeside Village, Child of the Sun, and South Lake Morton Historic District, offering guests easy access to local attractions.

Several guests reported issues with room cleanliness, outdated decor, and maintenance problems. It's advisable to thoroughly inspect the room before settling in and to promptly report any issues to the staff.

Some guests experienced long wait times during check-in, with reports of only one staff member available. Consider arriving at the hotel with extra time to avoid inconvenience.

While some guests found the rooms comfortable and well-equipped, others reported missing amenities and maintenance issues. It's recommended to confirm the availability and functionality of essential amenities before settling into the room.

Guests noted limited front desk availability, with some experiencing delays during check-in. It's advisable to plan arrival times within the specified front desk hours to avoid inconvenience.

Several guests reported cleanliness issues, including mold, dirty carpets, and unpleasant odors. It's advisable to prioritize personal hygiene items and be prepared to address any cleanliness concerns with the hotel staff.

While the hotel has a restaurant and bar, some guests recommended exploring nearby dining options for a more satisfying culinary experience.

Some guests mentioned maintenance issues such as broken elevators and accessibility concerns. Guests with mobility needs may want to confirm the availability of functional elevators and accessible facilities.

Several guests reported a lack of housekeeping services and unclean rooms. It's advisable to confirm the availability of regular housekeeping and address any concerns with the hotel management promptly.

While some guests had positive experiences, others encountered issues with reservations, room availability, and payment discrepancies. It's advisable to double-check reservations and payment details to avoid potential inconveniences.