Pros (+) Everything
Cons (-) It was all good everything will stay again looking forward to i Friendly staff clean rooms t
2 stars
Tru By Hilton Lancaster East
2320 Lincoln Highway East, Lancaster, PA 17602, United States
Lancaster, PA
See location+1 717 399 3100Photos of Tru By Hilton Lancaster East
Overview
Tru By Hilton Lancaster East is situated in Lancaster and is close to nearby landmarks, including Willow Hill Covered Bridge. It also has an indoor pool and a fitness center.
This 3-star hotel provides a 24-hour reception, a business centre and an express check-in and check-out feature. It also offers a gift shop, a lift and a designated smoking area.
There are 112 rooms at Tru By Hilton Lancaster East, each providing all the necessities to ensure a comfortable stay.
The hotel is surrounded by the area's well-known attractions, including Dutch Wonderland, which is within walking distance. Railroad Museum of Pennsylvania is also an easy car ride away.
Latest deals for Tru By Hilton Lancaster East
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Tru By Hilton Lancaster East
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Services and conveniences
- Business center
- Wake-up service
- Express check-out
- Safety deposit box
- 24hr front desk
Dining
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Golf
General
- Family rooms
- Telephone
- Privacy curtain
- Storage available
Pool
- Saltwater pool
- Heated pool
- Indoor pool
Media and entertainment
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Shower
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Workspace
- Fax/photocopying
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Tru By Hilton Lancaster East
8.5
Very good
1021 verified ratings
Wonderful
608
Very good
159
Good
91
Okay
48
Fair
62
Mediocre
24
Poor
29
Summary of reviews
Guests say
Guests appreciated the hotel's cleanliness and attentive staff, enjoying the modern decor and amenities like the free coffee bar and large TVs. However, many reviews pointed out issues with noise from traffic and thin walls, as well as complaints about room size and limited amenities such as a small pool and gym. Overall, while the hotel has many positives, the noise and room size detracted from the experience for some guests.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
Tru By Hilton Lancaster East offers a saltwater pool, a fitness center, and a game room, providing guests with a range of recreational options during their stay.
Is there free parking available at the hotel?
Yes, Tru By Hilton Lancaster East provides free parking, ensuring convenience and cost savings for guests with vehicles.
What is the best time to visit the hotel?
The high season at Tru By Hilton Lancaster East is in May, offering an ideal opportunity to experience the hotel's excellent location and nearby attractions.
How is the cleanliness of the hotel?
Guests have consistently praised the cleanliness of Tru By Hilton Lancaster East, ensuring a comfortable and hygienic environment throughout the property.
What can guests expect from the hotel's customer service?
Tru By Hilton Lancaster East is known for its friendly and attentive staff, ensuring a pleasant and welcoming experience for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider a Room with Laminate Flooring
Several guests appreciated the cleanliness of the rooms with laminate flooring, but some missed the comfort of a carpet.
Opt for a Room Facing the Parking Lot
Guests recommended choosing a room facing the parking lot for a quieter experience, as rooms facing the highway were reported to be noisy.
Bring Your Pet
The hotel is pet-friendly, and guests appreciated the ability to bring their pets, especially for older individuals who rely on their pets for companionship.
Be Mindful of Road Noise
Some guests reported that road noises were quite loud, so consider this when selecting a room or bring earplugs if you are sensitive to noise.
Check for Outdated Amenities
Some guests mentioned that the TV was outdated and lacked access to streaming services, so if this is important to you, consider bringing a streaming device.
Be Prepared for Minimalistic Storage
Guests noted limited storage options in the rooms, so consider packing strategically for longer stays or requesting daily housekeeping if needed.
Take Advantage of Virtual Check-in
The virtual check-in and virtual card key system worked well for some guests, offering a smooth and contactless experience.
Engage with Friendly Staff
Many guests praised the friendly and helpful nature of the staff, particularly mentioning specific staff members who enhanced their experience.
Consider Noise from Highway
If you are sensitive to noise, be aware that guests reported loud traffic from the nearby highway, especially for rooms facing the highway.
Plan for Breakfast Timing
Some guests mentioned that breakfast wasn't always ready on time, so consider checking breakfast timings to plan your morning accordingly.
Location
2320 Lincoln Highway East, Lancaster, PA 17602
What's nearby
- Dutch Wonderland0.6 mi
- Herr's Mill Covered Bridge2.8 mi
- Rock Ford Plantation4.1 mi
- L. G. Sherman Tobacco Warehouse4.5 mi
- Conestoga Cork Works Building4.9 mi
- Lancaster County Convention Center5 mi
- Hamilton Apartments5.1 mi
- Soldiers and Sailors Monument5.1 mi
- New Era Building5.1 mi
- Charlie Wagner's Cafe5.1 mi
- Reilly Brothers and Raub Building5.1 mi
- Steinman Hardware Store5.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Tru By Hilton Lancaster East
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
July | May | $111 | $282 |
Cheapest month to stay with an average 20% drop in price. | Most expensive month to stay with an average 125% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Tru By Hilton Lancaster East
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Tru By Hilton Lancaster East
FAQs when booking at Tru By Hilton Lancaster East
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See most recommended stays in LancasterGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.5 | 5.1 mi | Lancaster | 8.0 mi |
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