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Booked a superior room, got a poor room at the backside of the Hotel. They changed to a better room after complaining, and got a better room. Even got a extra discount on the room.
The room was ok; the buffet breakfast was good. The halll carpets and elevator were very worn and not clean. The location is not thrilling.
Location That the minibar was locked
The Staff was very nice and the food was good Friday and Saturday night they have a night club down stairs that was very very load. They should warn people in advance and move your room away from the noise.
Very pleasant & helpful staff, very clean hotel, breakfast buffett amazing, family room had plenty of space, bathroom very clean, overall a great place to stay, location was good for seeing the quieter side of Norway away from the Cities, Line on reception was a credit to the hotel. Larvik town was clean and very nice. N/A
Breakfast included with the stay was very nice If possible, have information about the local area (Larvik, Sandefjord, Stavern, etc...) maps, etc...
Easy access by car and private parking
I liked the mineral spa and had a very nice meal I had booked an 80 minute facial but it only lasted 50 minutes. The bathroom was small with a very small shower. Breakfast was nothing special.
Fantastic spa facilities. Spa facilities close at 8pm on Saturday and 7pm on Sunday.
Very nice modern architecture and interior design
I especially liked the design, comfort and setting. The views and perfect cobination of art and design The hotel is not really english minded in communication. I missed for example in the a la carte restaurant, english menus. The second thing is the parking policy. There's plenty of space in Larvik so make it better accesible by free parking areas
All is perfect in this hotel!!! Nice and clean and the most beatiful spa I have never visited !
The hotel was an excellent relaxing experience situated right at the sea with wonderful service and great spa and treatments. Highly recommended. I should be back when the snow is there! a couple of mistakes on the final bill which indeed were fixed with no problems.
I absolutely enjoyed my stay. I was plesantly surprised by the beautiful surrounding scenery, the cleanliness and comfort, stylish and yet inviting atmosphere of the hotel and the friendly staff who greeted us everywhere we go. There is also a supermarket within a stone's throw away which made it even better. The whole experience was pleasant, comfortable, relaxing and revitalising.
amazing rooms, spa and design throughout. A wonderful experience
Good price compared to Norwegian prices, nice breakfast
Very comfortable beds, really friendly staff. Generally very good and perfect or our short holiday No thank you
Buffet breakfast was good. Plenty of choice and was always refreshed No room service after 10pm so late arrivals are stuck with the minibar prices
A practical and very pleasant hotel - friendly and helpful staff, and a fantastic breakfast - possibly the best hotel breakfast I have ever had - so much choice, and all good quality and tasty.
room, breakfast The room was extremely cold and the heating was the highest according i could put it on. I was on my computer wrapped up in a 2 blankets freezing. Never been in such a cold room.
The hotel was situated right in the centre of town. The hotel was beautifully furnished and the buffet breakfast was excellent. Overall very good value for money.
the staff were great.very friendly and went out of their way to make our stay enjoyable
It was simply amazing the way all the features were put together! Especially the warmed bathroom, the interesting and romantic view in winter from the window-panes, and last but not least... the excellent and exquisite delicious breakfast. We are really looking forward to coming back! erm... nothing!
waffels :P the 2 beds pushed together to make a double bed kept coming apart.
Room was clean, staff was very nice. Good breakfast. Free Internet and parking. Could use some sprucing up - carpeting, etc.
Polite staff, good breakfast and an excellent location. Our room was a good size and very comfortable. Although in the town centre the hotel is in a quiet street. Generally no. However the carpets in the part of the hotel we stayed in will require updating.
very helpful staff,central location,excellent sized room lack of a bar,however because of the limited amount of rooms it would not be viable
Staff was really friendly. Breakfast was was excellent and really well displayed.
Location near to bus and train stations restaurants supermarket and many of the places of interest to tourists. No milk provided for advertised free tea and coffee in afternoon and evening and on obtaining some from the reluctant receptionist it was sour.I stayed for 6 nights and by the end of the week was ready to smash the CD player having heard the same disc all week.
Lovely staff, excellent breakfast, very good location as it near Torp. Regular train service to Oslo and station only ten minute walk from hotel. Hotel is very traditional with lovely touches. Plenty space in room.Would definitely stay there again. It is expensive to travel by taxi from airport to hotel at night. Check out train service as it only 5 minutes away.
The breakfast was more than expected.
Comfort, breakfast, location simultaneously nearby in the centre and the railwaystation
lovely place, good style, good breakfast hotel free wifi network doesn't work very well, the bed were very very very soft
Perfect location, beautiful views from the room and very friendly staff doing their best during the whole our stay. I strongly recomment the hotel for its history and old traditions which they keep very strongly. Everybody speaks very good English. Just to fulfill the cell - wi-fi would be better to make free of charge.
Charming atmosphere, friendly staff, good view of water/harbor.
Beautiful old hotel in a perfect position in its lovely town. Very quiet and full of old-fashioned atmosphere. No major problems but I did get the impression that the hotel catered principally for Norwegian guests. There was, for instance, very little information for English speakers (either oral or written) and no wi-fi internet in bedrooms. Even the public area wi-fi had to be paid for.
The showers did not have any schampoo or body wash. They only contained the same hand soap as the toilet. The free internet access only lasted for 8 hours, which means that you could use it in the evening, but in the morning after getting up, before breakfast you could not get online and check emails etc before checking out.
they replied my queries faster than booking.com. they were more concerned in my troubles about booking.com's mistake. it was fine as it can be in city center.
Good breakfast buffet, very close to train station
staff credit to company, good english speaking ,warm welcome,easy access to all areas, overall excellent,enjoyed our stay in hotel and sandjford
The clarion is a las vegas experience into the fjords! :)
The excellent attitude of the staff, especially in Reception, where every effort was made to ensure we enjoyed our stay. Nothing.
evening buffet was excellent as we arrived quite late and did not feel like going out to eat Receptionist on arrival was not very welcoming
Breakfast fantastic No air conditioned in rooms
Location relative to train and airport. Very efficient, professional staff
Free, fast internet access was very good. Staff were very welcoming & spoke excellent English. The room was quite and comfortable and the shower spacious, with proper glass doors. The evening buffet & breakfast were both good. The Hotel was practically a whaling museum, which was fascinating having just read Moby Dick!
The waitress was extremely friendly and smiling. The breakfast was a nice experience with excellent food The room was too small, the TV was outdated. The location of the room was far away from the elevator.The bathroom was small. The room was a bit outdated.
Friendly and helpful staff, excellent breakfast (Nordic), pretty location on the water, an hour from Sandefjord Torp airport, a bit off the beaten track but handy base for exploring Oslofjorden, plenty of parking, sauna + pool, hotel bar
Very quiet and wonderful place , very romantic, excellent breakfeast, staff very pleasant. the hotel location. We arrived on a Sunday from Torp airport by taxi, it was very expensive, 1240 NOK (155 euro), we were very surprised.Booking.com announced the location of the hotel 15 km from the airport, which is false. The hotel is located 40 km from the airport. It is necessary to rent a car if you want to visit a little
friendly personnel, clean hotel, swimming pool, quiet location along fjord, good restaurant
Location to my family's cabin I did not know that there would be so many chldren there. I also thought there would be more of an adult only pool area
The light in the room
The stuff is very friendly and helpfull
It is central with good access to the river front & restaurants. it is quiet & food good.
Best hotel for comfy beds that we stayed at and we did at last 14 different ones in the month we were in Norway; that includes the ones we had for our Globus tour as part of that month; loved the separate bathroom, decor! Couldn't do breakfast as we had an early train to catch; would have appreciated a packed one, given us the night B4...but we didn't ask for it either... perhaps? Loved the fair trade support for tea and coffee plus the fancy machine in the bar area; luggage storage is great service (free) as is internet access for free; You could not help it but the night we were there, there was some big drama group and a huge audience with two very loud amplified singers right below our room....lots of noise from crowd...all eating apples for goodness sake; we like the window ajar a bit at night and that was not to be for us that night; no complaints; wish we would have stayed another night but we had to be in Porsgrunn to get that train and we were coming from Skien;