Sorrento Hotels

The breakfast was very good, lots of variety and plenty.

Some of the staff were not very welcoming and friendly.

The hotel was placed very well for Train station, bus station the town and a sea view - boats/ferries were also close by. The hotel staff were amazing and so friendly - hotel fsacilities excellent - I would strongly recomment this hotel

Great location on cliff overlooking the water with friendly staff, beautiful traditional look and clean rooms.

There was a wedding in the hotel one of our nights and it stayed noisy into the night until guests left. Room was small but had a water view so it was a good value

The service was great and the views spectacular!

Fantastic view of coast and Sorrento from a spacious and elegant room.

The outstanding view of the bay from almost everywhere in public areas of the hotel. It is just outside the town but a walk of less than five minutes puts you on the main street.

Our room (507) smelt a little damp although it appeared to be dry i.e the bedding and our clothes never felt damp. A minor issue and I would certainly use the room again.

Close to everything! Rooms are clean & small.

great location within walking distance of the harbour and town. Lovely rooms and pool and garden area, great breakfast, friendly and helpful staff.

uncomfortable pillows

The staff at the Hotel Continental were extremely helpful and nothing was too much trouble. Even when I dropped my tweezers of the third floor balcony, the staff happily retrieved them for me! All the staff seemed to speak an infinite number of languages and the waiters in the Dining Room were friendly, polite and provided excellent customer service.

There was nothing that I did not like about my stay at the Hotel Continental. it was a lovely hotel which provided excellent value for money.

The staff were wonderful... friendly, very helpful, kind and customer focused. The location of the hotel is fantastic - beautiful views across the bay of Naples, very little traffic noise, a small park just outside the front yet a stones through from the main town centre, shops and restaurants.

The room was lovely but the bed and pillows were very hard and would be uncomfortable if you're a bit stiff and achey like me. Also the sound proofing between the rooms was not brilliant We could hear next doors' conversations and TV. The gym could be a great asset as the room layout is very good but unfortunately much of the equipment needed replacement or refurbishment and the weight bars were the wrong size for the bench press bench which is a basic error. So with no additional cost of equipment but more maintenance and more thought this could have been an excellent facility. Finally the quality of the breakfast was a bit "iffy" for the quality of hotel and this put us off trying the restaurant in the evening and we ate out all the time.

It was easy to walk into Sorrento. The staff were pleasant.

I was shocked to find you had to pay 8euro to pay for a gym with only 4 pieces mo equiptment in it. The indoor pool was so small it wasn't worth using. The breakfast wasn't nice, the juice was like coloured water and the tea and coffee machine produced a lukewarm drink.I was expecting to pay 15 euros for parking and charged 20euros.

The fantastic balcony views, the superb architecture and the friendly and helpful nature of the staff.

It was away from the tourist spots in Sorrento. Would highly recommend renting a car.

Room was a bit victorian/old looking.

the nice welcome of the stuff

The hotel is so beautiful, but I like more the modern style.

The hotel seems to be old

views

We really liked the location itself, we loved the room and the views were spectacular.. Did not get to use pools or lounge areas due to season but they looked wonderful. Enjoyed the breakfast and the view, the view, the view!!!!!

It was all very good!

Situated above the beach with a wonderful view over th bay of Sorrento unto Naples with dirct view from your terrace to the Vesuv just opposite.

Proximity to the beach (but beach was too packed) Cappuccino was good.

The beds were horrible. Practically broken. Blood on the sheets too. It sounded like there was a stampede of kids all night and morning. Couldn't sleep. No more Chocolate croissant in the morning (not much else without that) We were on the beach but for some reason we couldn't get chairs without paying for them, even though we paid a lot for the room. And then they oblige us to install ourselves far away.

Great sea front location

2nd time staying in this beautiful hotel, loved it. Very clean, staff are great and very helpful and best breakfast.

Hotel is very beautifully decorated, all floors are marble, and has great open spaces and sitting areas to enjoy. The back of hotel (really front) is on the bluff overlooking the water and has a huge swimming pool. It was too late in the season for us to enjoy but I'm sure it would be wonderful in the summertime. Also, there are grapefruit and oranges growing on the rear grounds where you can wander and stroll through all the lovely flowers and trees. It is a wonderful location, right downtown in Sorrento within a 5 minute walk from shopping and dining. I highly recommend this hotel.

The views and the location. The cleanliness of our bedroom.

Breakfast. Cold tea and coffee every morning and we were asked to move from a table near the window to accommodate a group/party which I wasn't pleased about.

The famiy room was very spacious and we loved the the balconies. The staff were friendly and helpful

We did not like the shower, which was hand-held. Also, the choice at breakfast was not as wide as we have had in other hotels (although we all found food we could happily eat).

The sea view is to die for, gorgeous with sun and sea, what more can one asks for?

Nothing in particular.

wonderful location, traditional european elegance. I would definetly stay again. front desk staff very helpful, professional

showers need to be upgraded

Great view, great food, friendly and helpful staff

The fabulous view and the lovely relaxed atmosphere

Ambiance of the hotel, knowledge of staff, food and wine knowledge of maitre d' in restaurant, outlook from our room and restaurant was magnificent

Nothing

The position on the clifftop with the view across to Naples were fabulous. The room was wonderful, both with regards to size and quality of furnishings - luxurious.

The breakfast staff were not always helpful with our requests. The food also was not to the expected standard.

The family/staff were very pleasant and helpful.The location is good high above Sorrento, but we had a car. Without a car you must rely on buses. The modest buffet breakfast was adequate. Free Internet access but the screen was not working so only wifi for personal laptop, if you had one.

The quality and quanity of cutlery, crockery, drinking glasses was poor. Although we had a 4 person apartment with cooking facilities there was no kettle, no easy way to light the gas, no dishwashing liquid or brush or cloth... maybe this was because it was th elast week before winter closing.

The best of the best,location,view,staff,everything was the best!

The food is the same every day,and when you book for more than 2-3 days is too boring.

The man who runs the place was very nice and helpful. Great location. Nice breakfast.

Low price (in the low season), free WiFi, good location.

No minibar.

Front desk staff were very helpful arranging tours for us.Morning breakfast was extensive and graciously served. The staff madeyou feel that they wanted you to enoy your Sorrento visit.

Location, quiet

Room too small. Could not put cases on the floor

We visited here for our 25th wedding anniversary and weren't disappointed. Fantastic service from the staff and we were given an iced bottle of champagne ... free! The food in the restaurant was supurb too.

The hotel offers few services which are for us, the most important things about this hotel was the large room. it was extremely clean, they even actually cleaned it twice a day, once during day time and again when we went out for dinner they made the beds again. Bath was big and very clean. the staff and the manager are very very nice and worm. Also this hotel offers free wifi, free shuttle bus to town center (8 minutes drive) and free parking, all are crucial in Sorrento. Breakfast was very good and rich.

nothing at all. sometime best western can be a good hotel and this is the example.

La Risendenza is on a prperty which is also shard by 5star hotel parco dei principe. We were allowed access to this hotel which was postioned on a cliff on the water. We used the restaurant, bar, wellness spa&pool. View of the sorrento coast as we were served drinks on the terrazzo where magnificent!!!

This hotel is rated 4 star but was very basic&noisey at 5am each day due to bus tours. To use the beach there was a charge of 20euro each which is ridiculousally high, considering the most we had to pay elsewhere was half that. Sister hotel on property had free access to beach. When i booked i did not expect to pay for using the beach. Also the shower was mouldy

the pool

not good value for the money

The froont desk staff were friendly, helpful and multi-lingual.

Internet access would be nice. If they are going to turn the A/C off in October, ceiling fans would help.

Hotel staff were outstanding, with both response & being helpfull, very clean & comfortable. breakfast was ok.

Hotel could do with updating there outdated decor, but otherwise very satisfied, would have been nice to have been able to use the air conditioning not working for that month was very warm had to have the windows open so noisy.

The hotel was in a magnificent location being very close to the main square.

It was centrally located and easy to get from one place to another.

The staff could have been friendlier. They seem to just go through the motions when dealing with the clientele.

1.Breakfast, 2.View, 3.Room (fashionable and clean). I would stay here again if I wll come back to Sorrento.

1.Distance from the city center.

Wonderful location and view, fabulous breakfast, helpful staff.

Charge made for internet connection, free in most hotels.

Large swimming pool, varied breakfast, very clean, breakfast and dinning room on 5th floor so you had a great view of bay of naples and vesuvius.

Air conditioning centrally controlled asked reception nearly everynight to turn down temp. but Ac never cold enough for me.

The cleanliness of the rooms. The size of the swimming pool. The breakfast was excellent.

I did not like being charged for the use of the sun beds around the pool and feel this should be included in the price. The hotel could do with more internet availability for those of us who do not travel with a laptop.

Staff is excellent

only one key

Well located, close to shops & resaurants. See-through elevator. Wide range breakfast choice, well-serviced.

WiFi required re-entry of username and password when session was paused for a short time.

My father thought the family was friendly and liked the historical aspect of the building. The rest of us found little to enjoy at this B&B.

No A/C, 30+ yr old twin beds put together on cot stand for double bed, cold breakfast only, hard to find, no parking, noisy farm animals from 5am to midnight, teenage daughter left in charge of office during day, no shower/bath only, cleaning by maid only some days. I would not stay here again or recommend it at all.

It was a very relaxing hotel and fabulous staff

Good location. Room was good for the price. Staff (Luigi,Angelo)were friendly and helpful

Breakfast was bland buts that's standard for Europe.

The hotel was well located to the centre of town and walking to almost every thing, very budjet style and was nicely cleaned staff helpful and friendly.

It was not very comfortable small beds that were hard and harder pillows.