Santa Catalina, a Royal Hideaway Hotel
Photos of Santa Catalina, a Royal Hideaway Hotel
Overview
Set in Las Palmas de Gran Canaria, Santa Catalina a Royal Hideaway Hotel is a short walk from Union Deportiva Las Palmas and offers an indoor pool, free Wi-Fi and indoor tennis courts. It features a spa and wellness center, as well as a sauna, a rooftop terrace and a Turkish steam bath.
There are a range of amenities available to those staying at the hotel, including 24-hours room service, ballroom and car hire. It also offers child-minding services, a currency exchange and a reception that operates 24 hours a day. A well-equipped fitness center is also available.
Rooms at Santa Catalina a Royal Hideaway Hotel are cosy and provide a refrigerator, a mini bar and cable/satellite channels. Each provides a private bathroom with a hair dryer and bathrobes.
The on-site restaurant offers local dishes in a traditional setting. The hotel also provides a pool-side bar and barbecue facilities. Guests can also try one of the various bars and cafés nearby.
The position of Santa Catalina a Royal Hideaway Hotel permits easy access to many tourist attractions. Valet parking is available for guests with a car, or an airport shuttle service can be requested.
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Amenities at Santa Catalina, a Royal Hideaway Hotel
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Valet parking
Services and conveniences
- ATM on-site
- A/V equipment rental
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24hr front desk
- Wedding services
- Safety deposit box
- Bottle of water
General
- Family rooms
- Garden view
- Inner courtyard view
- Interconnected room(s) available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Solarium
- Telephone
- Tile/marble floor
- City view
Basics
- Wi-Fi available in all areas
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Lowered sink
- Pets not allowed
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Snack bar
- Tea/coffee maker
Pool and spa
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Rooftop pool
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Parking (surcharge)
- Shuttle service (additional charge)
- Valet parking
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Babysitting/child services (surcharge)
Things to do
- Beach access
Fitness
- Fitness center
Reviews of Santa Catalina, a Royal Hideaway Hotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout facilities?
The hotel offers an indoor pool, indoor tennis courts, a spa and wellness center, sauna, rooftop terrace, and Turkish steam bath. Guests can also enjoy the on-site restaurant, pool-side bar, and barbecue facilities.
What are the common concerns about the hotel's dining options?
Some guests have mentioned that the breakfast can be crowded, and it's advisable to pre-book dinner reservations, especially on weekends. Additionally, some guests found the lunch and dinner options to be bland and the club sandwich to be dry.
What can guests expect from the hotel's cleanliness and maintenance?
The hotel is well-maintained and offers a beautiful setting with meticulous gardens. However, some guests have mentioned issues with the cleanliness of the rooms, such as the need for a turn-down service and the exchange of minibar items.
What are the hotel's unique offerings for relaxation and leisure?
Guests can enjoy the outdoor pool, rooftop pool, and spa and wellness center. The hotel also provides beach access and a solarium for a relaxing stay.
What practical information should guests know about parking and transportation?
The hotel offers valet parking and an airport shuttle service for guests with cars. Additionally, there is a shuttle service available for a surcharge, providing convenient transportation options.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
The hotel is surrounded by a beautiful park and is within easy reach of various attractions. Consider taking a bus to explore the nearby Plaza de España and Parque de San Telmo.
Consider Room Location
Some guests reported noise from the bar area, so if you're a light sleeper, it might be best to request a room away from the bar to ensure a peaceful night's sleep.
Take Advantage of the Spa
Guests raved about the fantastic spa facilities, so be sure to set aside time to indulge in the spa treatments and enjoy the Turkish steam bath.
Check for Vegan Menu Options
If you have dietary restrictions, it's advisable to check with the hotel in advance regarding vegan menu options, as some guests noted the absence of vegan choices on the bar menu.
Plan Dining Reservations
To avoid disappointment, it's recommended to make dining reservations in advance, especially during weekends when the hotel can be quite crowded.
Utilize the Concierge Service
The hotel's concierge service was praised for being helpful, so don't hesitate to seek their assistance for recommendations on nearby dining options and attractions.
Consider Low Season Travel
May is noted as the low season, which could be an ideal time to visit for a quieter experience and potentially better rates.
Be Mindful of Room Lighting
Some guests found the room lighting to be complex and the rooms quite dark, so if good lighting is important to you, it's worth considering this aspect when booking.
Check for Spa Access
It's advisable to confirm the access to the pool area in advance, as some guests mentioned the need to book the pool area in advance.
Location
What's nearby
- Insular Stadium0.6 mi
- Playa de Las Alcaravaneras0.7 mi
- Plaza de España1 mi
- Parque de San Telmo1.1 mi
- Gran Casino Las Palmas1.2 mi
- Calle Triana1.3 mi
- Santa Catalina Park1.3 mi
- Centro Comercial El Muelle1.4 mi
- Centro Comercial Las Arenas1.4 mi
- Auditorio Alfredo Kraus1.4 mi
- Palacio de Congresos de Canarias1.5 mi
- Las Canteras Beach1.6 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Santa Catalina, a Royal Hideaway Hotel
Low season | June |
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High season | December |
Average price (weeknight) | $233 |
Average price (weekend night) | $217 |
When to book a room at Santa Catalina, a Royal Hideaway Hotel
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Las Palmas de Gran CanariaGood to know
Value for money | 8.5 |
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Distance to city center | 0.6 mi |
Nearest Airport | Las Palmas de Gran Canaria |
Distance to airport | 13.2 mi |