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The staff are really good. The elevator is slow, but its fine. Nothing was bad here in the hotel.
Friendly service, good price
absolutely nothing! the hotel has remained in the season started.(about 70s)
Staff friendly, always accessible. Failed to respond to e mails regarding shuttle service. I was attending a trade show - the shuttle didn't leave til 9 which was too late - meaning most days I didn't use it. More information about getting in and out of Cannes would have been useful.
Staff were very pleasant, friendly and helpful Poor accessability to the hotel. Restaurant was closed. The normal hotel tariff was 40% lower than what I paid booking through your site. That is a lot of difference!
good personel bad tv reception, poor internet (it is better when hotel offer this, now you have to access it from outside the hotel)
Nothing Very bad and expesive internet through orange only by credit card!!!
Polite staff. Swimming pool.
Value for money Bed was not comfortable
We booked a 4 Persons room (we are threee persons), we payed a 4p room but we got a 3Persons room. As we told them that we have booked the bigger room they told us that we are only 3 persons so we can only get this room. But we payed the rate for the bigger one. It was really hard to open the door to our room because it was old. As we got it, we cant get out of the room because we cant open the door. As I have phoned the reception they were unfriendly and dont gave us help. So we had to try for ten minutes to open the door. In case of fire it could be really dangerous.
Housekeepers make too much noise in the halls. They do not respect the "do not disturb" card knocking on your door all the time.
Close to where I wanted to be. canceling conditions were not clear and could mislead. ie ok to cancel 24hrs before but during show no cancellation refund. Last part was not clear.
everything was below the expected (4****) level, especialy the size and the equipment of rooms
Its very close to the Airport, however there should be some arrangemments for taking guest to Shopping centers aand a posible Taxi Stand or Taxi facilities Availability of transport for going to places
nothing special no
Very Good Breakfast Spread Wifi charged for
Rooms are kind of small. Breakfast is until 10:30 AM but several items are gone from the buffet by 9:00 AM.
We got a good deal for the 'Privileged room' and we were given an upgrade to the next level as it was out of season and they had the ability to offer it to us. Was great to have a large room for a few days. Close to the beach and loads of shopping, restaurants, cafes and the stop for the hop on hop off tour bus. They had all the flyers of tourist things at the counter. Wifi was good. No TV reception for english channels.
Location was good and hotel's decor fun and kitschy. Small room.
I enjoyed the fact that the hotel was very central with easy access to buses and trains.
Location was excellent I wouldn't say it was 4 star. It was very basic and tatty in parts.
The availability and efficiency of the staff. The quality of the infra-structure, atmosphere of the hotel and its location. The room bathroom could be equipped with more towel hangers. During breakfast it would be best if the service staff would not start cleaning the room (washing the chairs, etc.) while people are finishing their meal. It disturbs a bit the breakfast experience.
Great location, very close to the Messena Place and the old town. Restaurants close by. Rooms are a decent size as far as French hotels go and for once the air conditioning actually worked. Staff spoke English and were helpful. We were only at the hotel for a quick overnight stay and didn't arrive until 9:30 pm so we didnt spend a long time in the hotel. Had breakfast in a cafe in the market.
proximity to local transportation international channels size of room was too small even for one person extremely loud at night rude employees!
Staff is very friendly, breakfast was excellent, hotel in general (colours, furniture...) Room for breakfast is too small for so many people
Near to the City, clean room Room was very smal
We were made very welcome and the Hotel was very well placed for the park and shopping. The view was hardly inspiring.
Location No parking facilities offered to guests, however there is a public parking with preferred rates overnight
convenient location, not too noisy
The ambiance was nice- classic old style .The rooms were big and the view spectacular. Unfortunately the bath tub drain cover was not working so it required a nail file to remove the cover to drain the tub.This was repeated every day of our stay without the staff fixing it! The room was not cleaned on returning in the afternoon and we were told by reception that we had to call for cleaning !The wall tiles had black mould which Is really unacceptable in a hotel of this class.also,our room had chipped paint around doors and peeling wallpaper trim.All in all,This hotel needs revamping.On the plus side, the location is the best in Nice. The staff were very poor in responding to complaints - no apologies ever.My room smelled of mould ,to discover next day that there was a furnace type room opening into my closet,which did not have a door.On complaining ,I was given an excuse instead of an apology. Also,after staying 3 days,I was stopped by a security doorman on entering the lobby ,to question me if I was staying at the hotel. Very very upsetting and again ,after telling him yes ,no apology. Good staff should know the guests and be carful before causing an embarrassing moment. The service at breakfast was very poor and the buffet layout difficult to manage due to the tightness of the restaurant.
Historic building, beautiful lobby Rooms definitely need refurbishment
Very helpful staff; they even said "Have a nice stay" in my language that was amazing! Excellent localtion; place full of arts. You have a feeling that you stay in a museum but you really like it! Just spledid! Nothing, just perfect place.
the interior of the hotel is exelent, very historical! The restoran is also very doog! Service of the reception and also reception manager was full boor. We planed to stay 21 day- and changed the hotel to another one on the 2 day of our stay!!!
Perfect location, nice sea views, really interesting interiors. Some service points, at the reseption and consierge points.
Bad brekfast? bad plage, bad service, wery high preis - but only in this year
Wonderful wonderful staff and location location location. The rooms were well appointed and in a style that suited the hotel. The balcony was a great place to get a lovely view of the sea. The rooms were larger then most European hotel rooms and air conditioned which made it very comfortable in the August heat. The public areas and dining rooms were very comfortable and charming. Good business center with easy access. The carpet in the halls made it hard to move luggage around and did not fit the period and style of the hotel. Some of the art didn't suit the hotel ambiance. The carpet in our room was very worn and old. The bathroom had chipped sharp tiles and had not been updated which was a little disappointing for the price point. We were also disappointed that no one informed of the beach facilities available.
Good taste and comfort all over + restaurant Chatecler - the best I ever experienced food/wines and ambiance. Nope.
Friendliness and courtesy of staff None
convenience to activities and shopping Bedroom carpets not properly hoovered,air con.not perceptily effective.
Firstly the location was fantastic, 10mins from the airport and 10 min walk from the old town.Our room was beautiful and big with a big balcony over looking the sea. Could'nt fault it.
staff, service, breakfast, location - excellent, by the sea, good shopping, easy to get to railway station, old city, shopping streets by walk
Wonderful hotel. Excellent quality and service. Centrally located.
It was right on the beach front and a short walk to the two tour buses for Nice. The staff was very friendly, spoke many languages besides French, room service was excellent and very pleasant. No
The majority of your staff could speak english very well. and they were always very friendly and professional particularily Olivier the concierge
Over all a great experience since arrival, very good complementary high speed wireless internet , great breakfast and wonderful bath and shower along with quality interior, worth every cent.
Large spacious room, robes, slippers, fabulous bath There was no blackout curtain... Luckily I brought an eye mask!
our room was facing the mediterrania, so beautiful. it is so close to restaurants in town and shopping.loved going to the casino after dinner. it was so clean and spacious (our room).
Location close to the sea front The Pool was very small and the sunning area was very small and could only take a small number of sunbathers - we had to instead use the private beach which cost 34 Euros
The staff was polite, funny and spoke perfect English. The manager worked like crazy to help out at the breakfast. We were impressed. The rooms! They're fine but there was absolutely no where to put anything. Our room had one lawn chair. It was weird. It all feels a little too Miami Vice with the colors. Felt slightly Miami-ish/Golden Girls. Bottom floor was noisy with window open.
Renovated rooms on the 5th floor are fabulous, soundproofing is great. Location is excellent, staff is well trained and friendly.
Overall style of the hotel and its superb location No parking - in a very busy and complex town
I like the location the staff very not helpful at all ,had to ask 5 times at breakfast for hot water in order to have tea
Staff were friendly, the room was spacious and the location was perfect.
The hotel staff were very nice and provided lots of advice on how to move around, what to visit etc. Room was very clean. There is no carpet and it is all white tile which made it look very bright and clean. The sea view and sunrise in the morning is worth every penny spent. Compared to many of the hotels we visited in France this was the best overall experience.
Great location on the promenade des anglais. Offers a discount to the private beach in front of it (20 eur vs 28). Clean. Rooms facing Water havw a breathtaking romantic view. Walking distance to all of the attractions in Nice. Velo bleu (bicyle rental) has stations very close to it. Rooms are somewhat expensive. Private beach access not included. No free shuttle to and from airport (but #98 bus stops right in front of it and goes between airport and the Promenade for 6 euros).
Staff was really friendly
Staff most helpful
small bathroom without practical furniture!
The hotel is in a superb position on the seafront, the staff are extremely courteous and efficient. Furnished very well in a beautiful French style and very clean.
Location The noise from the road in a sea view room The breakfast far too expensive
Nice place, nice staff
Nice adjacent restaurant. Clean room with an bit odd, but original, design. Clearly visible that the hotel was renovated last year. Noise level in the room was a bit high due to the busy road outside.
the roses all around the place no service after 12 a.m. :(
great hotel ,great design , nothing
The hotel seems over-rated. It gives you the feeling of being old or overused or at least not well taken care of. Beyond the intention of design...some of the fittings seem...cheap... Plus, the idea of having the bathtub in the room could be special, but it is not practical. The lights are also not thought in a practical way...
Beautiful design, good location for shopping The air conditioner didn't work well, it was very hot when we arrived at evening time. I called the reception two times, they promised to come and do something but they didn't, so we suffered the very hot room even in autumn time, +17 degree outside. They only fix it in the next morning.
Beautiful hotel, good location, very friendly and efficient staff. The hydrotherapy pool is lovely
Very accomodating, not too big and felt personal. The service is exceptional and the spa is a must-do.
You can hear everything in the corridor. not good service at all. horrible breakfast
Food and Hotel were gorgeous. WiFi 7E for 30 mins in reception! No WiFi in bedrooms. Should be free in bedrooms.
The Incredible architecture, fantastic staff and superb rooms.
Great location. Friendly staff. great room. All extars very expensive - eg breakfast or to have a drink in the bar (22 euros for one cognac !)
staff was friendly no maintenance in the evening.
The location to the shopping district. I think the decor and carpeting could be updated.
the ubication was excellent, the hotel is modern and the personal was very nice
Super helpful staff
The hotel is very well located Staff at the reception could have been more helpful
the friendlyness of the staff at the reception desk The rooms were not cleaned adequately every day, sheets were not changed and soap was not restocked every day. Also, internet access was a rip off pricewise.
Great location - quite close to train station. Clean hotel and had a room with a balcony overlooking Rue Jean Medicin. Friendly staff. Nothing in particular.
best price in offpeak season.
The hotel was very central and most of the staff were excellent.One guy was very rude. We only had one key for a shared room.Could not access the iron in evening before dinner and the receptionist did not do his best for us to get it. he was very abrupt saying they did not have one.The hairdryer was antiquated.very old and useless.need replacing.
upon checking in we reported the bed linen being dirty, it was noted and told it can only be tended to the next day, the next day the roomstaff still did not change it. I certainly won't stay at this hotel neither recomend it
The roof-top terrace was a very relaxing area to sit. Also the conference meals and events were well organised. I found my bed too hard and the pillows too soft for my taste.
Room facilities was excellent, the pool area was lovely and the room service was very good. Two out of three concierge staff weren't particularly friendly, while one of them was excellent.
Staff I asked for a non smoking room.Our room smelt very bad of smoking.My wife is allergic to smoke.
The swimming pool. Friendliness of the staff. The room was very comfortable. Prices for sunbed and towels are too expensive even when using the hotel swimming pool.
Very nice stay.The view was beautiful.The personnel was courteous.Good food at Bleu Citron.
Staff and the room how ever we could not get a smoking room
Room and sea view was excellent. Both the breakfast outside seating and to a lesser extend the roof top restaurant were extremely unhealthy. the breakfast outside area has many dozens of pigeons everywhere, tables, sunbrellas and outer walls were full of pigeons.
Overall nice hotel, very good facilities and friendly staff The colours of the furniture in my room at 3rd floor was not very pleasant, the floor of the bathroom was with noizy tiles and the air conditioned had no functioned properly
roof top swimming pool,serviced very well by public bus service,complimentary bus service offered by hotel,opposite beach double beds do not exist,have to request that two singles be made up as double.,use of beds at rooftop pool had an extra charge!!!!!!!!!
Standard of service. Having to pay for sun lounger.
nice and clean hotel, pro staff expensive rooms, very expensive food, services, minibar etc. - not good value for the money. Besides, the hotel is quite far from the city centre (ca. 30 min walking)
Nice staff, clean and quite. Hmmm, a bit far from city, but bus is available!pillows could have been better
An excellent location and very helpful staff - they contacted a local museum for us to find out if it was open on a Public Holiday (it wasn't!) The buffet breakfast was a bit disappointing. It looked good but all the breads were very dry and chewy, the fruit didn't taste fresh and tea needs to be made with boiling water, not from a pot of warm water brought to the table.
good staff bedroom quite dark on second floor
location was wonderful, just across the street from the beach and only a couple of blocks from the old town
Excellent location, friendly&helpful staff. -
Nice and clean rooms, close to most Nice amenities, 2 car rentals in the same building (plus casino and police! dept) Common area is very small and required slight renovation, personnel could be more friendly
excellent situation for beach and right on promenade. service was good, friendly staff.
Seaview rooms are great, exactly in front of the sea and with a modern furniture.
Friendliness of staff. Reccomendations for excellent local restaurants UnInformed of Sarcozie's visit & therefore inability to get in or out of hotel
Very convenient location. Room was spacious. Staff were good humoured and helpful. Bed was super comfy!
Location, location,location Clear specification of parking on web site
location excellent, quiet, very good maid service, plenty of towels the tv selection is not for english speakers, the shower did not have hot water all the time and hard to control, bathroom small for so called luxury hotel, no coffee or tea with room, no couch in room, staff was aloof
The location, and room size. The hotel was very clean. We would have liked 2 chairs in the room. The bar area was basic and lack atmospere, it did not open until 6pm. The roof terrace was closed the whole time we were there.
Excellent location for shops and beach. Very nice hotel. Room not quite matching external areas of hotel. Overall,very nice hotel. Rooftop restaurant/bar/seating area impressive. Room very average.
Location Room size
location, price and atractivness I does not have a pool and the room was small.
Location Poor view from room. No coffee or tea making acilities in the room.
What I liked most about the hotel is that it is very central. You are near the sea and shopping and restaurants are also very close. Probably coming from a country that has a "smoking ban" I felt that the smell in the corridors was quite overpowering, and this was made worse by the fact that air freshner's were used. I feel the hotel needs some freshening up. Breakfast also was delivered incorrectly to us on our first morning. We did not get what we ordered and it was cold.
Location Staff not very helpful. Very slow to deal with guests at reception
Location Everything else. Room to small old dirty, poor breakfast, service. My Deluxe room was much small than my friend's superior ?
we were given room 401. We liked it because it was a renovated room with a view of the sea. The bed was very good. Towels were good and the supplies (soap, shower cap, body cream etc...) in the toilet were good.
The friendly and helpful staff and the fact that it was so near to the bay No
Across the street from the beach, fairly good location with free internet. Excellent refurbished bathrooms. Staff was very friendly, particularly the bellman. Pictures on the hotel site do not match rthe ooms - stained rugs, old looking furniture, very hard beds and rough linens do make it a newly renovated room except for the wonderful bathrooms. However the size was perfect for two people and the rooms were clean.
Interior and seaview, helpful receptionist Poor breakfast, leaking ceiling
A spacious bedroom & bathroom A little strange there was not shower curtain or door in the bathroom
the location was ideal, the hotel very comfortable. In short, we were very satisfied.
Fabulous location and views, excellent access to old city
It was right on the Esplanade D'Anglaise and very well located for everything.
close proximity of sea and shops/restaurants. grandeur of a hotel with history and tradition.
nice view, good breakfast and restaurant
Very friendly helpfull staff
The Room, it was clean & Comfortable The Service (Room Service) price for the breakfast was too expensive
very comfortable beds the fact that there were no tea/coffee making facilities
The location, close to the old district--shopping, restaurants, cafes. The Tram stop is directly in front of the hotel. The staff wasn't particularly friendly or helpful. The restaurant closed prior to the listed times. We had asked for a room with two beds and had one bed and one pull out couch that was not comfortable.
Well designed spacious rooms. Nice bathrooms and products.
Very good food served lack of facilities,
spacious room, clean hotel, comfy
direct to the exhibition centre no internet connection
The Hotel was beautiful. Spacious, modern & clean rooms with a lovely rooftop pool. The tram outside the Hotel was handy to take you to all the areas of Nice. Would highly reccomend this Hotel.
The hotel was clean, well located and had all the facilities we required in a well located city centre hotel.
the bed everything apart from !!!!!!!!!!!! and including staff
It was situated in a lovely area of Nice. The garden was the main attraction. Also very peaceful.
Value for money, Location
Location rusty water, hair on the bed, poor breakfast
The friendliness of the hotel staff, they could not have been nicer especially when we were delayed returning home. The room was excellent and it was kept clean amd the maid service was excellent.
The location is the only thing that is positive about this hotel, nothing else was positive during my stay The room was just dreadful. I stayed in room 317, and if you ever get this one when checking-in, try your best to get another one. The room looks like it wasn't meant to be a guest room. Apart from being very small, it is very dirty, most of the furniture is ugly and partly destroyed. You can tell that the Brice hotel hasn't spent a single euro in refurbishments over the past 20 years. The bed cover had cigarette holes and was particularly dirty, the small desk was sticky and must haven't seen a sponge for years, the chair is in a very, very bad shape, etc. By far one of the worst hotels I've stayed at in Europe.
We enjoyed the air conditioning and friendly staff
Enjoyed to quiet location, large cheerful rooms, delicious breakfast, relaxed atmosphere
Friendly & helpful team of staff. Good size room Good choice of breakfast Sofa bed was a bit uncomfortable
Nice, comfortable, clean, good central posizion, excellent staff.
Good location, reasonable price Wifi reception was poor
The staff were friendly and helpful. The storage of luggage if waiting for your room or a late flight. The hotel stacks the luggage in the breakfast room which is open to anyone. It would be safer if locked away.
the location of the hotel was convenient to both the train station and old town. the accomodations were fairly typical of that level hotel. the staff was friendly and helpful, particularly when i had issues making an international call - the front desk attendant went further than i would have expected to help me make that call. i was a bit surprised when i asked for restaurant recommendations that i was sent all the way to old town. when i asked for something closer, i was advised to go to the restaurants immediately next door, not because of their quality but because it was a "What the heck, they're decent and they are next door" issue. i guess i would appreciate the hotel having a few quality restaurants in the immediate vicinity that they recommend to their guests who don't want to walk all the way to old town for a meal.
The place where the hotel is situated. (Location). The bed was small and hard.
it's amaizing, in the middel of the center of Nice,the best staff and the prise is very good for that location.
Good, central location. If you are given room in the worse part of the hotel (we were) - no wi fi, no lift and zero noise protection - you can easily hear what TV channel your neighbour is watching.
the staff are helpful and the location is convenient Basic room, but not really expecting too much. Price of Petit-Dejuener was such that I didn't bother to have any.
Internet was not available in the room, there is no elevator in the part of the hotel I stayed - at least they could have offered to carry our baggages to the room.
clean, comfortable beds, friendly and helpful staff, excellent location
Well positioned geographically and staff were very good - always polite, courteous and helpful. It did not appear to have bar facilities.
Convenience to the City and the rail station. NA
friendly & helpfull staff. & 200m from main rail station & airport bus stop. no
very close to the train station, quick 5-10 min walk to the beach breakfast was horrible, the room was tiny and the reception staff not overly helpful. they charge extra to secure your belongings in a safe and extra to store your luggage after checkout
proximity to train station difficult street access; lack of nearby parking
I like the garden and the exterior architecture. I appreciate that the manager made me a small discount for not having air conditioning in the last day of the sejour. The staff promised three times they will provide me parking place with no result. No one of the receptionist was able to explain me how is the wireless internet working. The breakfast is very poor for the money you pay.
The location was perfect, right around the corner of the mainshopping street. Rooms were very French romantic, though could do with some polishing. Normal price is 200 a night, via booking only 60.
Very pleasant and friendly staff at the frontdesk. They provided maps and info about the city when we checked in. None.
It is a good hotel and the proximity to the rail station is its strong point. Not very far from the promenade too.
close to train station, reasonable price, walkable distance to many sight-seeing points... cramped washrooms...
No Free wifi
I liked the location of the hotel price. The hotel has clean enough.Close to the sea, the pedestrian area, restaurants and shops. I did not like the room was very small. The hotel has no wireless internet.
Hotel is clean, comfortable and friendly staff, not luxurious but for the price it was certainly great value. Location is superb, cafe's and shops on the doorstep, 5 mins walk from the Promenade de Anglais, old town ten mins away. Didn't have any food - went to the Boulangerie across the road. All in all an excellent little hotel - ticked all the boxes. We were on the first floor near the breakfast room, so if you hate noise it may not suit you - but I like the bustle of city hotels and this did not bother us at all.
Location Very small bedroom. Bed too soft. Breakfast had few choices
The best part of this hotel is Mwa the front desk manager. She was wonderful to work with. I thought the rooms could use some minor upgrades: better bedspreads, pillows and sheets. Bathrooms need better soap, shampoo, etc. Cutting those corners costs a lot in experience.
Good location near the beach and shops etc. The bed was uncomfortable, the cooler didn't work properly in our room, we couldn't regulate it, and the nights were rather hot.
The room, the location and the price
Perfect location. Dedicated staff. The bed was really uncomfortable. It was the only and major disadvantage of the hotel.
Close to the seaside. Very, very slow elevator
Staff very helpful and happy to speak English. Good location just of the main Promende des Anglais and short walk to the old town. Room was a bit small and could her those in adjoining room (they were noisy though)
We had a large comfortable room. The hotel has a very convenient location close to the water and shopping area. The old town is also nearby. It is also close to many restaurants.