Town centre location, own centre location, two restaurants 24h room service, swimming pool, sauna & steam and treatment rooms, cable TV and Pay per view movies. Free broadband.
location and friendly and helpful staff combined with everything needed under the one roof.spotlessly clean making our stay very comfortable and relaxing
Nitpicking I know but room 315 had a hairline crack in the sink, toilet paper was very budget and behind the TV was quite grubby obviously through rough movement /carelessness when moving the TV.Perhaps an upgrade to more slimline TVs would compliment the modern look of the rooms.Not really blown away by the industrial view out of the window.I hasten to add none of the above in any way ruined our stay there but It would have been 100% considering these tiny matters.I would definately use again and could also recommend to others.
Location was perfect for my visit to Letterkenny. I have been in your Hotel twice in the last two months and I have enjoyed my stay.
All of the staff were pleasant and very professional. The hotel was at full capacity but that did not in any way effect their level of service. Food in the Oakk Bar Grill and breakfast each morning was delicious.
Facilities and toileteries in room. Comfortable.
Lack of reception staff
I was there for 3 days as my daughter was dancing in a Feis, it was all very rushed and I didnt have an awful lot of time to spend in the Hotel, I was happy with everything and would go back and would have no problem recomending your hotel.
I slipped getting into the shower as there was no bath mat. I have a bruised knee and pulled muscle in my right shoulder. I know this was my own fault and I did think getting in that it was very slippy.
The restaurant was very child friendly and the staff were friendly
Hotel easy to locate by car, Excellent breakfast, good al a carte menu, reasonable bar food. Good leisure centre
Overbearing heat in hotel corridors - poor/no air conditioning. No Cover/ awning in smokers area. Ventiation in bathroom not working, Shower spray unit holder broken
Swimming pool facilities, wide and varied breakfast choice
Some bathroom fittings needed repaired
A modern Hotel in the right location
Hotel staff were friendly and professional. Food was excellent and competitively priced.