Serenusa Resort

Serenusa Village offers a restaurant with a great buffet at all times, and guests can also enjoy the baby restaurant, which is always operative and nicely organized.

The pools at Serenusa Village are very nice and clean, and it's easy to find a deckchair at all times. However, it's recommended to inquire about the use of pool diapers for babies to maintain cleanliness.

Serenusa Village provides a playground and babysitting or child care services, ensuring that kids have a lot to do and allowing parents to have a great time overall.

The rooms at Serenusa Village are spacious and easily accessible, with ground floor garden rooms available. Additionally, table assignments for meals eliminate the need to search for seating each time.

The staff at Serenusa Village are fantastic and helpful, particularly the poolside staff, doctors, receptionists, drivers, and room cleaning staff. However, some guests have suggested that staff could be more friendly and improve English communication.

Consider booking a ground floor garden room for easy access to facilities and a clean pool. Tables are assigned for meals, eliminating the need to search for seating each time, and the buffet is consistently great.

Inquire about an all-inclusive option to avoid the hassle of repeatedly topping up for drinks or ice creams at the bar, as mentioned by a previous guest.

Families with kids can expect a pleasant stay with plenty of activities for children, good food, and a well-organized baby restaurant. However, consider inquiring about an all-inclusive option for added convenience.

While the pools are enjoyable, it's advisable for the hotel to mandate the use of pool diapers for babies to maintain water cleanliness, as suggested by a guest who experienced contamination.

Some guests noted that staff could improve their friendliness and English proficiency, which could enhance the overall guest experience.

Some guests mentioned that the staff at the reception could be more friendly and that there was a language barrier, so it may be helpful to inquire about the health and safety measures in place.

Guests appreciated the hotel's private beach, providing a wonderful beach experience within the vicinity of the property.

Families with children can take advantage of the various amenities for kids, including babysitting or child care services and a playground, ensuring an enjoyable stay for the little ones.

The buffet was praised for its quality and variety at all times, offering a great dining experience for guests.

Consider visiting in August to experience the high season, which may offer additional activities and a livelier atmosphere.