Banyan Tree Lijiang

Guests have highlighted the beautiful environment, peaceful surroundings, and the walking distance to Shuhe as some of the highlights. Additionally, the comfortable rooms, jet pool in the villa, and the view of Yulong snow mountain have been praised.

While some guests have praised the food at the Chinese restaurant, others have expressed disappointment with the limited menu items and the quality of the food, especially in the evening. It's advisable to explore dining options in the nearby Shuhe Guzhen as well.

Guests have appreciated the availability of craft coffee joints in the old towns, mini markets, and a fruit shop between the hotel and Shuhe Guzhen. Additionally, the presence of a fruit shop with a wide selection has been noted as practical for guests.

The staff at Banyan Tree Lijiang have been praised for going out of their way to make guests' stays extraordinary. Specific mentions of exceptional service have been made for William and Anna, who ensured memorable experiences for guests.

Some guests have expressed concerns about the food quality not meeting the expected star rating standard, limited menu items, and the absence of western food in the evening. Additionally, there have been mentions of uncomfortable beds and maintenance issues in certain rooms.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Snow Mountain comes highly recommended.

The hotel is within walking distance to Shuhe Guzhen, where guests can shop and dine. Additionally, there are craft coffee joints and mini markets in the vicinity, providing a convenient and authentic local experience.

Guests appreciated the exceptional service provided by staff members, particularly mentioning individuals like William and Anna who went out of their way to ensure a memorable stay. Consider reaching out to the hotel staff for personalized recommendations and assistance.

Guests staying in the villas enjoyed spacious and comfortable rooms, with some mentioning the netted playground area for kids and the amazing view of the Snow Mountain. Opting for a villa may enhance the overall experience, especially for families.

Guests noted that the hotel experienced a strong smell of camphor (moth balls) during the pre-summer season. It may be beneficial to consider seasonal factors when planning a visit to the hotel.

While the hotel offers dining options, some guests found the food to be average and limited in terms of menu items. Exploring dining options in Shuhe Guzhen or nearby areas can provide a wider variety of culinary experiences.

Guests appreciated the hotel's assistance with airport transfers and day trips to attractions like the Yu Long Snow Mountains and Tiger Leaping Gorge. Inquire about these services for a convenient and enriching stay.

Some guests mentioned issues with the quality of beds, pillows, and room maintenance. It may be beneficial to communicate specific preferences or concerns with the hotel staff to ensure a comfortable stay.

Guests appreciated the resort's concept and layout, particularly the private garden and villa amenities. Embracing the unique features of the resort, such as the outdoor whirlpool, can enhance the overall experience.

If celebrating a special occasion, such as a birthday, inform the hotel in advance. Guests reported that the staff went out of their way to make special occasions memorable.