Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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10.0 "Excellent pool."
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10.0 "Terrific location."10.0 "
Easily accessible by car , said 100%." -
9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." -
8.9 "Vibe was good."
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8.8 "Generally very clean."8.5 "85% said
rooms were clean ." 7.0 "70% thoughtit was clean ." -
5.8 "Sufficient wellness & sports facilities."
Overall Rating
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9.3 "World class service."
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9.0 "Perfectly clean."8.8 "88% said
rooms were clean ." -
7.8 "High comfort."8.7 "87% thought
rooms were spacious ." -
7.5 "Nice rooms."8.8 "88% said
rooms were clean ." 8.7 "87% thoughtrooms were spacious ."
Overall Rating
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10.0 "Excellent pool."
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10.0 "Terrific location."
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.9 "Generally very clean."8.7 "87% said
rooms were clean ." -
8.4 "Breakfast is good."
Overall Rating
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8.0 "Rooms are great."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Great no problems No
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10.0review from
Very clean and amazingly comfortable beds made our stay a very nice experience.
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10.0review from
I appreciated the fact we were allowed to check in early so we could get ready for a funeral we were in town to attend. The floor our room was located on had renovations in progress but we never heard a sound in our room. This is a quiet place to rest. No
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10.0review from
This hotel was wonderful! I give it a 10 out of 10 as the staff was friendly and helpful, the rooms were clean, beds were beyond comfortable and the breakfast was hot. Not to mention the pool was warm! Thanks for a great stay! There was absolutely nothing I didn't like at this hotel.
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3.0review from
Breakfast was pretty lame. Fake eggs fake bacon
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
Nice hotel cleaning and breakfast !!! N/A
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10.0review from
Good location, clean, and the room was fabulous and Huge! Much more than I expected
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8.0review from
The hotel was very quiet! Nothing
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9.0review from
Friendly staff.
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7.0review from
Like this hotel. I stay there when in the area. Staff is friendly and very accommodating For female guests...we need more towels. The door didn't secure properly when shutting. Bathroom need a little attention.
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6.0review from
Handicap Bathroom and no smoking or pets. Room was quiet and handy to side door. Computer room and free WIFI. Low chairs in lobby, lady on phone twice while I checked in so I had to stand too long with bad back. Weird smell of cleaning products in room. Needed a wake up call but phone was broken. Beds too tall to get on. Few choices of breakfast food.
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10.0review from
Awesome breakfast, nice staff, amazing pool and room!! Loved everything!!!
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2.0review from
Nice breakfast, nice location. The bed was soaked in urine. Then the staff was unfriendly in resolving the issue. How was this overlooked when putting sheets on the bed! Pool always seems to be 'out of order'
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4.0review from
Friendly staff. Poor management, bad service. Maids left my room door open/unlocked for number of hours! Not even an apology from management.
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2.0review from
Not far off the interstate, easy to get to The lady at reception refused to give me and my brother a room with two beds.
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10.0review from
Perfect hotel for what we needed. Spent most of the days in Tyler and came to rest and relax. Was great!
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10.0review from
Room was very nice in all respects. Clean, comfortable, nice bedding, flat screen TV. I would have been nice if the refrigerator would have had a freezer compartment. The shower head could have been a bit more forceful, but all in all, a good stay. Breakfast good, except for the scrambled eggs, which were only adequate - like all such hotels.
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10.0review from
Hotel is brand new wonderfull staff along with spacious large rooms unlike any other hotel i have stayed at, would recommend to anyone, largest Indoor Heated pool I have ever seen at a hotel. OUTSTANDING HOTEL
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10.0review from
Great no problems No
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10.0review from
Very clean and amazingly comfortable beds made our stay a very nice experience.
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10.0review from
I appreciated the fact we were allowed to check in early so we could get ready for a funeral we were in town to attend. The floor our room was located on had renovations in progress but we never heard a sound in our room. This is a quiet place to rest. No
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10.0review from
This hotel was wonderful! I give it a 10 out of 10 as the staff was friendly and helpful, the rooms were clean, beds were beyond comfortable and the breakfast was hot. Not to mention the pool was warm! Thanks for a great stay! There was absolutely nothing I didn't like at this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
Nice hotel cleaning and breakfast !!! N/A
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10.0review from
Good location, clean, and the room was fabulous and Huge! Much more than I expected
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8.0review from
The hotel was very quiet! Nothing
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9.0review from
Friendly staff.
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10.0review from
Awesome breakfast, nice staff, amazing pool and room!! Loved everything!!!
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10.0review from
Perfect hotel for what we needed. Spent most of the days in Tyler and came to rest and relax. Was great!
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10.0review from
Room was very nice in all respects. Clean, comfortable, nice bedding, flat screen TV. I would have been nice if the refrigerator would have had a freezer compartment. The shower head could have been a bit more forceful, but all in all, a good stay. Breakfast good, except for the scrambled eggs, which were only adequate - like all such hotels.
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10.0review from
Hotel is brand new wonderfull staff along with spacious large rooms unlike any other hotel i have stayed at, would recommend to anyone, largest Indoor Heated pool I have ever seen at a hotel. OUTSTANDING HOTEL
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3.0review from
Breakfast was pretty lame. Fake eggs fake bacon
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6.0review from
Handicap Bathroom and no smoking or pets. Room was quiet and handy to side door. Computer room and free WIFI. Low chairs in lobby, lady on phone twice while I checked in so I had to stand too long with bad back. Weird smell of cleaning products in room. Needed a wake up call but phone was broken. Beds too tall to get on. Few choices of breakfast food.
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2.0review from
Nice breakfast, nice location. The bed was soaked in urine. Then the staff was unfriendly in resolving the issue. How was this overlooked when putting sheets on the bed! Pool always seems to be 'out of order'
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4.0review from
Friendly staff. Poor management, bad service. Maids left my room door open/unlocked for number of hours! Not even an apology from management.
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2.0review from
Not far off the interstate, easy to get to The lady at reception refused to give me and my brother a room with two beds.
