Overview

Excelsior

Ruh. Rodrigues Sampaio No. 172, Lisbon, Lisboa, Portugal
+351 213 537 151

$63+

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Rates

Overall guest ratings

7.2/10 Good
Based on 1,350 reviews
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Review highlights

  • 9.2
  • 8.3
  • 4.5
  • 4.5

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    About

    Excelsior Hotel is located in the centre of Lisbon in the business district. This hotel enjoys a priviledge location close to Marques de Pombal square and the main tourist attractions shops and restaurants. Although basic in decor the rooms are medium in size all with private facilities cable television safes and telephones. The hotel was recently rennovated and has a cosmopolitan environment and has comfort and quality. There is no restaurant in the hotel however there is a breakfast room available.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Currency exchange on-site
    • No smoking
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Laundry service
    • Room service
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Meeting/Banquet facilities
    • Restaurant
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 1,350 reviews
    • 9.2 "Terrific location."
    • 8.3 "Great service."
    • 6.0 "Breakfast is mediocre."
    • 4.5 "Not very clean."
    • 4.5 "Internet is poor."
    • 4.2 "Not very comfortable."
    • 3.4 "Rooms are not good."
    • 3.1 "Food is inedible."
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    Overall Rating

    7.2 Good
    Based on 769 reviews
    • 9.1 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 5.8 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
    • 4.3 "Not very comfortable."
      3.8 "62% said rooms were small."
      2.1 "79% criticized the small bathroom."
      3.3 "Air conditioning was criticized by 67%."
      3.5 "65% thought it was too noisy."
    • 4.0 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
      4.9 "51% thought it was rather dirty."
    • 3.1 "Awful rooms."
      1.7 "83% complained about the bathroom."
      3.8 "62% said rooms were small."
      3.8 "62% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      2.1 "79% criticized the small bathroom."
      1.5 "85% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
      2.7 "73% said the bathroom was dirty."
      3.3 "Air conditioning was criticized by 67%."
      3.3 "67% were unhappy with the view."
      0.8 "92% had problems with the shower."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      2.2 "For 78%, the lobby entrance was sub-standard."
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    Overall Rating

    7.4 Good
    Based on 445 reviews
    • 9.5 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.7 "City centre within easy reach, said 97%."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 6.2 "Breakfast is mediocre."
    • 4.7 "Not very clean."
      4.4 "56% said rooms were dirty."
      2.6 "74% said the bathroom was dirty."
    • 4.3 "Not very comfortable."
      4.1 "59% said rooms were small."
      3.8 "62% thought it was too noisy."
      2.2 "78% criticized the small bathroom."
    • 4.2 "Internet is poor."
    • 3.5 "Rooms are not good."
      4.1 "59% said rooms were small."
      1.6 "84% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      0.4 "For 96%, the rooms looked old."
      2.0 "80% found problems with the furniture."
      1.9 "81% thought they were poorly maintained."
      2.2 "78% criticized the small bathroom."
      2.6 "74% said the bathroom was dirty."
    • 3.0 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      3.1 "69% thought the facilities needed updating."
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    Overall Rating

    6.8 Good
    Based on 135 reviews
    • 9.0 "Terrific location."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 5.8 "Breakfast is mediocre."
    • 4.5 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.3 "Internet is poor."
    • 4.0 "Not very comfortable."
      3.6 "64% said rooms were small."
    • 3.4 "Rooms are not good."
      3.6 "64% said rooms were small."
      4.2 "58% said rooms were dirty."
      1.5 "85% complained about the bathroom."
    • 3.0 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
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