Overview

Hotel Excelsior

Ruh. Rodrigues Sampaio No. 172, Lisbon, Lisboa, Portugal
+351 213 537 151

$67+

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Rates

Overall guest ratings

7.0/10 Good
Based on 1,602 reviews
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Review highlights

  • 8.3
  • 7.9
  • 5.0
  • 4.0

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    About

    Excelsior Hotel is located in the centre of Lisbon in the business district. This hotel enjoys a priviledge location close to Marques de Pombal square and the main tourist attractions shops and restaurants. Although basic in decor the rooms are medium in size all with private facilities cable television safes and telephones. The hotel was recently rennovated and has a cosmopolitan environment and has comfort and quality. There is no restaurant in the hotel however there is a breakfast room available.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Currency exchange on-site
    • Restaurant
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Laundry service
    • Room service
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall Rating

    7.0 Good
    Based on 1,602 reviews
    • 8.3 "Location is great."
    • 7.9 "Good service."
    • 6.8 "Average value."
    • 5.0 "Breakfast is mediocre."
    • 4.0 "Not very comfortable."
    • 3.8 "Internet is poor."
    • 3.0 "Generally quite dirty."
    • 2.9 "Terrible amenities."
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    Overall Rating

    6.9 Good
    Based on 945 reviews
    • 7.6 "Good service."
      9.6 "96% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 7.6 "Good location."
      10.0 "Near to public transport, according to 100%."
      9.3 "City centre within easy reach, said 93%."
    • 6.5 "Average value."
    • 5.1 "Breakfast is mediocre."
    • 3.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.1 "Quite uncomfortable."
      2.7 "73% said rooms were small."
      1.6 "84% criticized the small bathroom."
      4.2 "58% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
    • 2.9 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      2.0 "80% complained about the elevator."
    • 2.4 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 2.3 "Awful rooms."
      1.2 "88% complained about the bathroom."
      2.7 "73% said rooms were small."
      2.0 "80% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      1.6 "84% criticized the small bathroom."
      1.9 "81% found problems with the furniture."
      1.6 "84% said the bathroom was dirty."
      1.0 "90% had problems with the shower."
      2.7 "Air conditioning was criticized by 73%."
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    Overall Rating

    7.2 Good
    Based on 512 reviews
    • 8.4 "Location is great."
      8.9 "City centre within easy reach, said 89%."
      10.0 "Near to public transport, according to 100%."
      7.4 "74% thought parking was inexpensive."
    • 8.2 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 5.0 "Average comfort."
      4.1 "59% said rooms were small."
      2.4 "76% criticized the small bathroom."
    • 4.9 "Breakfast is below average."
    • 3.5 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.2 "Awful rooms."
      4.1 "59% said rooms were small."
      1.7 "83% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
      2.4 "76% criticized the small bathroom."
      1.1 "89% thought they were poorly maintained."
      2.2 "78% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
    • 3.1 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
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    Overall Rating

    6.7 Good
    Based on 144 reviews
    • 8.5 "Location is great."
    • 7.9 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 6.9 "Average value."
    • 4.7 "Breakfast is below average."
    • 3.9 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      3.3 "67% said rooms were small."
    • 3.3 "Not very clean."
      2.9 "71% said rooms were dirty."
    • 2.8 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
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