Sercotel Portales, an Ascend Collection Hotel

The hotel offers private parking, which is secure and convenient for guests. However, some guests have mentioned that the underground parking can be challenging due to tight spaces and the need to navigate around columns.

Guests have described the beds as comfortable and the rooms as quiet, providing a good night's sleep. However, a few guests have mentioned that the beds could be improved, with some experiencing discomfort and noise.

The hotel offers a nice breakfast with a good variety of options. However, some guests have suggested that the hot food selection could be expanded to enhance the breakfast experience.

The hotel is described as clean, with helpful and accommodating staff. However, a few guests have mentioned specific instances where cleanliness or service fell short of expectations.

The high season at the hotel is in April, while the low season is in August. Visitors can expect a great value for their money, especially during the low season.

Several guests mentioned the fantastic location of the hotel, with easy access to tapas bars and restaurants, making it a great choice for those who want to explore the local area.

Some guests found the hotel's car park challenging due to tight spaces and many columns to avoid. It may be worth considering alternative parking options nearby.

A few guests noted that the rooms could be noisy, so light sleepers may want to consider this when booking.

While some guests found the rooms clean and comfortable, others mentioned that the rooms were basic with IKEA furniture. It's worth checking the room facilities to ensure they meet your expectations.

Access to the hotel can be difficult due to a one-way system, and the hotel parking is public parking for a fee, not far away. Guests should plan their arrival accordingly, especially in adverse weather conditions.

The hotel's central location provides easy access to a variety of cafes and restaurants, making it convenient for guests to explore the local dining scene.

Some guests found the hotel's car park challenging due to tight spaces and many columns to avoid. It may be worth considering alternative parking options nearby.

A few guests experienced delays during check-in, with one guest waiting for their room until 4 pm. It's advisable to inquire about check-in times and room availability in advance.

Several guests praised the hotel's breakfast, describing it as amazing and offering a great variety of foods. Guests should consider including breakfast in their stay for a positive dining experience.

Some guests mentioned that the hotel's location was great, but the rooms were a bit noisy due to guests coming out of the lifts. Light sleepers may want to consider this when booking.