City Inn Express Hotel

City Inn Express Hotel offers room service, 24-hour front desk, parking, luggage storage, and a garden.

The hotel's restaurant is open for breakfast, providing guests with a convenient dining experience near their room.

The hotel is conveniently located, making it an ideal base when in London, with easy driving distance to popular attractions like Tower of London, Tower Bridge, and London Eye.

Guests have mentioned concerns about cleanliness, including issues with dirty towels, unclean rooms, and bathroom hygiene.

While some guests have praised the friendly and helpful staff, others have expressed concerns about rude and unhelpful behavior, as well as challenges with room preparation and accessibility.

Some guests recommended asking for a room with a view and ensuring that the room is clean and adequately equipped, as some guests reported issues with cleanliness, heating, and amenities.

Several guests mentioned that the hotel can be noisy, especially at night, so light sleepers may want to consider this before booking.

While some guests appreciated the hotel's proximity to the overground station and its convenience for accessing East London attractions, others found it difficult to locate the hotel and were concerned about the surrounding area.

Multiple guests reported issues with cleanliness, including dirty towels, bedding, and bathroom facilities, as well as maintenance issues such as broken furniture and fixtures.

Guests with specific needs, such as accessibility requirements, should communicate with the hotel in advance to ensure a suitable room and assistance, as some guests encountered challenges with accessibility and room preparation.

The availability of free parking was appreciated by some guests, but others found it difficult to locate and access the parking area, so it's advisable to inquire about parking details before arrival.

While some guests found the hotel to offer good value for money, others expressed dissatisfaction with the cleanliness, facilities, and overall experience in relation to the price paid.

Engaging with the hotel staff was highlighted as a positive aspect by some guests, who found the staff to be friendly and helpful, while others reported negative experiences with unhelpful or rude staff members.

Guests should be aware that the hotel provides basic amenities, and some guests suggested bringing personal items such as toiletries and extra towels due to reported shortages and cleanliness concerns.

For those seeking a more comfortable and quiet stay, it may be worth exploring alternative accommodation options in the area, taking into account the reported noise levels and cleanliness issues at the City Inn Express Hotel.