Overview

DoubleTree by Hilton Hotel London - West End

92 Southampton Row, London, WC1B 4BH, United Kingdom
+44 207 242 2828

$155+

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Overall guest ratings

8.0/10 Good
Based on 2,095 reviews
See all reviews

Review highlights

  • 9.9
  • 8.8
  • 4.3
  • 3.9

Good to know

  • Great reception
  • Great desserts & fruits
  • Friendly service

Nearby

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    About

    From the warm chocolate chip cookies handed out upon arrival to the classic British charm of its Edwardian façade, the DoubleTree by Hilton Hotel London-West End makes its guests feel at home from the very beginning of their stay. The exceptional location, in the heart of London’s historical Bloomsbury district in the city's West End, along with multilingual staff and stylish guest rooms, makes the hotel ideal for both vacationers and business travelers.

    Services and Amenities

    The DoubleTree Hilton Hotel London-West End defies the city’s reputation for cramped quarters, offering both traditional rooms and spacious duplex apartments. With a well-equipped business center and dedicated event staff, the hotel works with business groups to ensure that their time in London is as productive as it is enjoyable. All guests will enjoy the Champagne afternoon tea at Bar 92, along with the international cuisine served at the Level, the hotel's chic restaurant (which offers a children's menu). And for the health-conscious, the hotel offers a free fitness center.

    Attractions

    The bustling, tree-lined streets of the hotel's Bloomsbury neighborhood are a pleasure to stroll through -- be sure to look out for the classic red London phone booths. Within walking distance of many attractions, including the British Museum, Covent Garden, and the West End's theaters, the hotel’s location makes it easy for guests to make the most of their time in London.

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    Amenities

    • Parking
    • Free Wi-Fi
    • A/V equipment rental
    • Business center
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free Internet
    • Pets not allowed
    • Storage available
    • Cable or satellite TV
    • Babysitting or child care
    • Kitchen/Kitchenette
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 2,095 reviews
    • 9.9 "Terrific location."
    • 8.8 "Great service."
    • 8.6 "Breakfast is good."
    • 4.3 "Rooms are not good."
    • 3.9 "Not very comfortable."
    • 3.9 "Internet is poor."

    Overall Rating

    8.2 Excellent
    Based on 1,319 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      8.6 "Easily accessible by car, said 86%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 4.2 "Internet is poor."
      4.2 "58% thought it was overpriced."
    • 3.9 "Rooms are not good."
      2.3 "77% said rooms were small."
      1.8 "82% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      2.4 "Air conditioning was criticized by 76%."
      2.9 "71% criticized the small bathroom."
      1.5 "85% were unhappy with the view."
      3.5 "65% said the bathroom was dirty."
      0.4 "96% were disappointed with the minibar."
      4.0 "60% found problems with the furniture."
    • 3.5 "Not very comfortable."
      2.3 "77% said rooms were small."
      2.4 "Air conditioning was criticized by 76%."
      2.9 "71% criticized the small bathroom."

    Overall Rating

    8.0 Good
    Based on 398 reviews
    • 10.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 7.0 "Good bar."
    • 4.8 "Rooms are not good."
      2.5 "75% said rooms were small."
      2.9 "71% complained about the bathroom."
      1.5 "85% were unhappy with the view."
      1.9 "81% thought they were poorly maintained."
      2.9 "Air conditioning was criticized by 71%."
      4.1 "59% said the bathroom was dirty."
    • 4.4 "Not very comfortable."
      2.5 "75% said rooms were small."
      2.9 "Air conditioning was criticized by 71%."
    • 3.8 "Internet is poor."
      3.9 "61% thought it was overpriced."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 146 reviews
    • 9.9 "Terrific location."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 6.2 "Average value."
    • 3.7 "Internet is poor."
    • 3.7 "Not very comfortable."
      2.4 "76% said rooms were small."
    • 3.5 "Rooms are not good."
      2.4 "76% said rooms were small."
      2.2 "78% complained about the bathroom."
      2.3 "77% had problems with the shower."
    View all review categories

    Overall Rating

    7.8 Good
    Based on 230 reviews
    • 9.9 "Terrific location."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 3.8 "Not very comfortable."
      2.2 "78% said rooms were small."
      2.7 "Air conditioning was criticized by 73%."
    • 3.8 "Internet is poor."
    • 3.6 "Rooms are not good."
      2.2 "78% said rooms were small."
      2.3 "77% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      2.7 "Air conditioning was criticized by 73%."
      2.2 "78% had problems with the shower."
    Hotel type
    Guests recommend this as a luxury hotel.
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Great desserts & fruits"
    "Friendly service"
    data provided by TrustYou

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