|Distance to city center||1.5 mi|
|Nearest Airport||London Heathrow|
|Distance to airport||14.7 mi|
Fantastic staff, very responsive, and very convenient location.
The showerhead in the shower could use upgrading, but the bath was excellent.
Staff was helpful
Room was small and a bit old fashioned
Location and stuff at the reception desk. Free luggage storage for early check-iners. Smoked fish in "English breakfast". 1 pound per day storage of your luggage AFTER check out. That was also convenient. However, expect to pay cash. Would I go back to this hotel? Very unlikely.
Size of the rooms is very small. Yes, I am a spoiled American. Metal keys for rooms with huge metal sticks attached to them (so, you will not take it with you) - that was weird in 21st century. What I really did not like is the stuff in the breakfast area. The guys are from Middle East, not too adapted to the level of service in the Western world. Very rude. In the first day, I was seated at some table. I already got some food and then I was asked to move to another table, because my table was reserved. That did not feel very good. Also, who knew that there is a difference between "English breakfast" and "Continental breakfast"? Moreover, I supposed to read the list of items, which are attributed to each type of a breakfast and then go and pick those items. Really? I don't know who came up with that idea, but it's completely stupid from customer's satisfaction standpoint. By the way, "continental breakfast" includes only cereal and toasts with juice. That's it. If you take eggs and sausages, you supposed to pay extra, because they are part of "English breakfast".
Location This hotel is located near the British Museum, between the West End with shopping venues, the theatres, Covent Garden and the law courts. Public transport connections are just 5 minutes away (Russell Square underground). Facilities The hotel has 111 single rooms and 73 double rooms, which are located on 6 storeys and are reachable by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. A cloakroom, a safe, a currency exchange service, a TV room, room service, a laundry service and a conference room are available. Internet access in public areas allows guests to stay in touch while on holiday. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Rooms Rooms are equipped with central heating. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and a radio are provided as well. Bathrooms are equipped with a shower and include a hairdryer. Meals Dining facilities include a restaurant (with high chairs), a café and a bar. Half board can be booked. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Payment The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
Based on 220 reviews
Policies vary by room type and provider.
|London City||7.5 mi|
|London Heathrow||14.7 mi|
|London LONDON||0.4 mi|