Overview

Grand Plaza Serviced Apartments
Apartment

London, England, United Kingdom

$122+

Overall guest ratings

7.5/10 Good
Based on 2,869 reviews

Review highlights

  • 9.6
  • 8.0
  • 4.6
  • 4.0

Good to know

  • Very quiet
  • Great shopping
  • Close to public transport

Nearby

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    About

    Located in London City Centre, this apartment is within a 15-minute walk of Diana Memorial Playground and Kensington Palace. Royal Albert Hall and Kensington Gardens are also within 1 mi (2 km).

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    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Designated smoking area
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Free Internet
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 3,181 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "95% thought it was easy to get to the train station."
      8.0 "Easily accessible by car, said 80%."
      9.4 "City centre within easy reach, said 94%."
    • 8.0 "Great service."
      7.9 "79% thought the service was very professional."
      8.3 "83% were impressed by the laundry service."
      7.1 "Management was excellent, said 71%."
    • 5.3 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      6.5 "65% thought the minibar was ok."
    • 5.2 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 4.6 "Breakfast is below average."
      2.6 "74% said the breakfast was too expensive."
    • 4.0 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.9 "Vibe wasn't good."
      3.4 "66% criticized the unstylish hotel."
      0.9 "For 91%, the lobby entrance was sub-standard."
      4.5 "55% didn't like the unstylish hotel."
    • 3.6 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.9 "For 91%, the lobby entrance was sub-standard."
      1.0 "90% complained about the elevator."
      1.0 "90% thought the facilities needed updating."
      1.7 "83% were unhappy with the handicap accessible facilities."
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    Overall Rating

    7.6 Good
    Based on 572 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.3 "83% were impressed by the laundry service."
    • 5.5 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.3 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      6.6 "66% thought the kitchenette was ok."
    • 4.4 "Breakfast is below average."
    • 3.7 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
    • 3.7 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.6 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
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    Overall Rating

    7.4 Good
    Based on 2,417 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "95% thought it was easy to get to the train station."
      8.0 "Easily accessible by car, said 80%."
    • 7.6 "Good service."
      9.1 "91% found the staff to be very friendly."
      8.5 "85% were impressed by the laundry service."
    • 5.2 "Food is average."
      6.6 "66% thought the dining experience was appropriate."
    • 5.1 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 4.9 "Rooms are not good."
      4.9 "51% said rooms were small."
      4.8 "52% complained about the bathroom."
      3.0 "70% thought they were poorly maintained."
      2.3 "77% found problems with the furniture."
      1.0 "Air conditioning was criticized by 90%."
      4.2 "58% criticized the small bathroom."
      4.1 "For 59%, the rooms looked old."
      3.4 "66% were unhappy with the view."
      2.7 "73% had problems with the shower."
      2.2 "78% thought the tv was sub-standard."
    • 4.2 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.2 "Breakfast is below average."
      2.6 "74% said the breakfast was too expensive."
    • 3.8 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
      1.0 "For 90%, the lobby entrance was sub-standard."
      4.8 "52% didn't like the unstylish hotel."
    • 3.2 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      1.0 "For 90%, the lobby entrance was sub-standard."
      1.0 "90% thought the facilities needed updating."
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    Overall Rating

    7.5 Good
    Based on 31 reviews
    • 9.7 "Terrific location."
    • 7.8 "Good service."
    • 6.9 "Average value."
    • 5.8 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 5.7 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."

    Overall Rating

    7.4 Good
    Based on 159 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Great service."
    • 6.8 "Average cleanliness."
    • 5.8 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      5.0 "Beds were acceptable for 50%."
    • 5.8 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
      5.0 "Beds were acceptable for 50%."
    • 4.5 "Breakfast is below average."
    • 4.0 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.7 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.3 "Vibe wasn't good."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Very quiet"
    "Great shopping"
    "Close to public transport"
    data provided by TrustYou

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