Absolute luxury with professional service and lovely staff.
5 stars
JW Marriott Grosvenor House London
Photos of JW Marriott Grosvenor House London
Overview
A 10-minute walk from Marble Arch Tube Station, Grosvenor House A JW Marriott Hotel has a convenient setting, making it an ideal place to stay while in London. It is situated a brief walk from Selfridges, Marble Arch and Oxford Street.
This charming hotel provides an on-site gym, 24-hour room service and a rooftop terrace. Convenient services include an express check-in/check-out feature and a luggage storage area. It also offers useful facilities for meetings and events.
The rooms at Grosvenor House A JW Marriott Hotel are historic with amenities such as a private bathroom. They all have slippers, wireless internet access and a mini bar.
Serving American dishes, JW Steakhouse offers an award-winning setting for a satisfying meal.
Grosvenor House is within walking distance of Edgware Road, Piccadilly and Hyde Park, and has a variety of shopping, dining and nightlife options on its doorstep. London Heathrow Airport is within a 30-minute drive.
Latest deals for JW Marriott Grosvenor House London
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at JW Marriott Grosvenor House London
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
- TV
Dining
- Wine glasses
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Window
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Things to do
- Bicycle rental
- Cycling
- Beauty salon
- Horse riding
- Hiking
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Outdoor
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Private parking
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of JW Marriott Grosvenor House London
8.4
Very good
1033 verified ratings
Wonderful
502
Very good
165
Good
124
Okay
76
Fair
64
Mediocre
33
Poor
69
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the great location of the hotel. However, many reviews pointed out that the rooms were outdated and in need of renovation, particularly the bathrooms. Cleanliness was also a concern, with some guests mentioning issues like stained fixtures. Overall, while the service and location were praised, the value for price was questioned due to the condition of the rooms and high costs for dining.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
26 reviews
8.9 out of 10
4 reviews
All reviews
Pros (+) Lovely room/decor Beautiful lounge area, with very friendly staff
Cons (-) Front desk staff didn't know the kitchen closing time for the steakhouse
Cons (-) The staff at the hote are complete morons.
Pros (+) Love love love this place. It is the best service
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers American dishes at JW Steakhouse, which is known for its award-winning setting and satisfying meals.
Are there any concerns about the room amenities?
Some guests mentioned small rooms and old furniture, while others were not satisfied with the lack of USB plugs for charging electronics.
What are the highlights of the hotel's location?
The hotel's location is perfect for exploring nearby attractions such as Hyde Park, St James's Palace, and Buckingham Palace, all within walking distance.
What are guests saying about the cleanliness of the hotel?
Some guests praised the friendly housekeeping staff and the luxurious feel of the rooms and bathrooms, while others mentioned concerns about the efficiency of the housekeeping staff.
Is there anything to be aware of regarding parking at the hotel?
The hotel offers parking, long-term parking, and valet parking, but some guests mentioned concerns about the cost and availability of parking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for an Executive Lounge Access
Guests highly recommend opting for the Executive Lounge access, which offers a great place to spend time and enjoy various amenities.
Consider Room Selection Carefully
Some guests mentioned that room selection is important, as they experienced issues with the size of the rooms and old furniture. It's advisable to carefully consider room options before booking.
Enjoy the Nearby Attractions
The hotel's perfect location allows easy access to nearby attractions such as Hyde Park, St James's Palace, Buckingham Palace, and Piccadilly Circus, making it convenient for sightseeing.
Check for Room Views
If you prefer a room with a view, consider requesting a room facing Hyde Park or the Winter Wonderland for a picturesque experience.
Be Mindful of Service Charges
Some guests were surprised by unexpected service charges on their bills, so it's advisable to review the bill carefully and inquire about any additional charges.
Utilize the On-Site Facilities
Take advantage of the on-site gym and rooftop terrace for a convenient and enjoyable stay.
Consider Breakfast Options
While the hotel offers great food, some guests experienced issues with the breakfast service and food quality. It's recommended to manage expectations for the breakfast experience.
Accessible Room Options Available
The hotel offers accessible rooms with features such as roll-in showers and wheelchair accessibility, catering to guests with specific needs.
Plan for Efficient Check-In
Some guests mentioned that the check-in process could be faster, so it's advisable to plan accordingly, especially during peak times.
Be Aware of Deposit Policies
Guests have reported unexpected deposits and charges, so it's important to clarify deposit policies and any additional charges during check-in to avoid surprises.
Location
86-90 Park Lane, London, W1K 7TN
What's nearby
- Oxford Street0.3 mi
- Hyde Park0.7 mi
- Harrods0.8 mi
- Buckingham Palace0.8 mi
- Piccadilly Circus0.9 mi
- Leicester Square1.1 mi
- Trafalgar Square1.2 mi
- Charing Cross1.2 mi
- Central London1.2 mi
- Strand1.4 mi
- British Museum1.4 mi
- Big Ben1.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about JW Marriott Grosvenor House London
Low season | January |
|---|---|
High season | July |
Average price (weeknight) | $749 |
Average price (weekend night) | $577 |
When to book a room at JW Marriott Grosvenor House London
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at JW Marriott Grosvenor House London
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Value for money | 7.6 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | London City |
Distance to airport | 8.8 mi |
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