Mermaid Suite Hotel, London Hotels from $112

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Overall Rating

Based on 1,997 reviews

Location

9.7 "Terrific location."

10.0 "100% liked the proximity to shopping."

9.6 "Near to public transport, according to 96%."

10.0 "City centre within easy reach, said 100%."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "100% liked the proximity to sightseeing."

10.0 "100% thought it was easy to get to the train station."
Service

7.2 "Good service."

8.4 "84% found the staff to be very friendly."
Value for money

4.9 "Value below average."

1.2 "88% thought it was overpriced."
Room

4.3 "Rooms are not good."

3.6 "64% said rooms were small."

4.7 "53% didn't like the uncomfortable beds."

1.7 "83% thought they were poorly maintained."

3.2 "68% had problems with the shower."

1.6 "84% criticized the small bathroom."

2.4 "Air conditioning was criticized by 76%."

3.2 "For 68%, the rooms looked old."

1.9 "81% found problems with the furniture."

4.2 "58% were unhappy with the view."
Breakfast

3.8 "Breakfast is below average."
Amenities

2.6 "Terrible amenities."

2.6 "74% thought the building wasn't nice."

3.6 "64% complained about the elevator."

1.0 "For 90%, the lobby entrance was sub-standard."

1.4 "86% thought the facilities needed updating."

0.0 "100% were unhappy with the handicap accessible facilities."

0.0 "100% didn't like the architecture."
WiFi

2.1 "Disappointing internet connection."

1.2 "88% thought it was overpriced."

3.9 "61% said the wifi quality was bad."

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Overall Rating

Based on 579 reviews

Location

9.7 "Terrific location."

9.6 "Near to public transport, according to 96%."

10.0 "100% liked the proximity to shopping."
Service

6.9 "Service is ok."
Value for money

4.9 "Value below average."

1.2 "88% thought it was overpriced."
Breakfast

4.2 "Breakfast is below average."
Room

3.4 "Rooms are not good."

3.8 "62% complained about the bathroom."

2.8 "72% said rooms were small."

4.5 "55% didn't like the uncomfortable beds."

3.3 "67% had problems with the shower."

1.3 "87% criticized the small bathroom."

1.6 "84% thought they were poorly maintained."

4.8 "52% said the bathroom was dirty."
Comfort

3.2 "Quite uncomfortable."

2.8 "72% said rooms were small."

4.5 "55% didn't like the uncomfortable beds."

3.7 "63% thought it was too noisy."

1.3 "87% criticized the small bathroom."
Amenities

2.3 "Terrible amenities."

2.3 "77% thought the building wasn't nice."

3.6 "64% complained about the elevator."

1.0 "For 90%, the lobby entrance was sub-standard."

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Overall Rating

Based on 1,038 reviews

Location

9.7 "Terrific location."

10.0 "100% liked the proximity to shopping."

9.6 "Near to public transport, according to 96%."

10.0 "100% liked the proximity to sightseeing."
Service

6.8 "Service is ok."

6.2 "62% said the reception staff was ok."
Value for money

5.0 "Average value."

1.1 "89% thought it was overpriced."
Room

4.5 "Rooms are not good."

3.9 "61% complained about the bathroom."

1.7 "83% thought they were poorly maintained."

2.4 "Air conditioning was criticized by 76%."

3.0 "70% had problems with the shower."

1.7 "83% found problems with the furniture."

1.5 "85% criticized the small bathroom."

3.3 "For 67%, the rooms looked old."

4.9 "51% were disappointed with the minibar."
Breakfast

3.8 "Breakfast is below average."
Amenities

2.3 "Terrible amenities."

2.2 "78% thought the building wasn't nice."

3.3 "67% complained about the elevator."

0.9 "For 91%, the lobby entrance was sub-standard."
WiFi

2.1 "Disappointing internet connection."

3.7 "63% said the wifi quality was bad."

1.1 "89% thought it was overpriced."

View all review categories

Overall Rating

Based on 379 reviews

Location

9.7 "Terrific location."

9.6 "Near to public transport, according to 96%."
Service

7.2 "Good service."

8.4 "84% found the staff to be very friendly."
Value for money

5.1 "Average value."
Room

4.7 "Rooms are not good."

3.6 "64% said rooms were small."

4.7 "53% didn't like the uncomfortable beds."

3.5 "65% had problems with the shower."

1.8 "82% thought they were poorly maintained."

3.4 "For 66%, the rooms looked old."
Breakfast

3.9 "Breakfast is below average."
Amenities

2.7 "Terrible amenities."

2.7 "73% thought the building wasn't nice."

3.7 "63% complained about the elevator."
Vibe

2.2 "Horrible vibe."

2.8 "72% criticized the unstylish hotel."
WiFi

2.1 "Disappointing internet connection."

1.3 "87% thought it was overpriced."