Pros (+) Ubicación y precio
Cons (-) La habitación es pequeña. La atención es pésima. En la recepción quien atendía muy despota y primero nos dijo que si nos dejaba el coche todo el día y después que no. Que nos cobraba y nos trató súper mal.
3 stars
Prince Regent Hotel Excel London
361-363 Prince Regent Lane, London, E16 3JP, United Kingdom
London, United Kingdom
See location+44 207 474 2227Photos of Prince Regent Hotel Excel London
Overview
Prince Regent Hotel Excel London offers contemporary accommodation in London and is within a 20-minute walk of Custom House for Excel DLR Station. The various facilities this luxury hotel has to offer include a 24-hour reception, an express check-in and check-out feature and a rooftop terrace.
Prince Regent Hotel Excel London features rooms equipped with a hair dryer.
Prince Regent Hotel Excel London's in-house eatery provides an ideal option for those preferring to dine in. Guests can also opt to eat out in one of the nearby eateries.
Ideally situated, Prince Regent is a short car trip from London City Airport and ExCeL London. Royal Victoria Dock Bridge is within walking distance.
Latest deals for Prince Regent Hotel Excel London
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Prince Regent Hotel Excel London
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Trash cans
Services and conveniences
- ATM on-site
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Shower cap
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Electric kettle
- Shared kitchen
- Restaurant
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
General
- Window
- Quiet street view
- Family rooms
- Soundproof rooms
- Soundproofing
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Laundry
- Iron and ironing board
Reviews of Prince Regent Hotel Excel London
8.0
Very good
2383 verified ratings
Wonderful
986
Very good
437
Good
394
Okay
187
Fair
156
Mediocre
79
Poor
144
Summary of reviews
Guests say
Overall, guests appreciated the location of the hotel as it is conveniently close to Excel London, which is ideal for those attending events there. The service provided by the staff received positive feedback, with many guests noting their friendliness and helpfulness. However, cleanliness was a recurring issue, with several guests expressing dissatisfaction with the state of the rooms. Room size also posed a problem for many, particularly with expectations not matching reality. While value for money was generally seen as fair, noise from surrounding areas affected the comfort of some guests.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8 out of 10
1730 reviews
8.1 out of 10
35 reviews
6.3 out of 10
2 reviews
All reviews
Pros (+) The room was neat and tidy and the shower was modern and very clean.
Cons (-) A fair 5-7 minute walk from the DLR station so take that into account on trips into Central London.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is ideally situated for events at Excel, and the location is central to all activities. It's easily accessible to buses and trains, making it convenient for visitors. The low season is in September, and the high season is in October.
How is the quality of the beds at the hotel?
The beds are very comfortable, and guests have found them to be clean and cozy. However, some guests have mentioned that the room was small and the bed looked standard.
Is parking available at the hotel?
Yes, the hotel offers free parking, making it convenient for guests traveling by car. Additionally, the location is perfect for those attending events at Excel.
What can guests expect from the hotel's food quality?
The in-house eatery provides an ideal dining option, and guests have found the breakfast to be freshly cooked and very nice. However, some guests have suggested eating breakfast elsewhere for more variety.
How is the cleanliness and customer service at the hotel?
The hotel is very clean, and guests have appreciated the warm welcome and helpfulness of the staff. However, some guests have mentioned minor issues that were immediately dealt with by the staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.
Consider Noise Levels
Some guests mentioned that the area can be noisy at night, with room doors and front doors slamming. Light sleepers may want to consider this when booking.
Check for Room Size
A few guests found the rooms to be smaller than expected, so it's advisable to check the room size before booking, especially for those needing more space.
Be Mindful of Room Location
Guests staying in the annex building across the road from the main hotel reported noise disturbances from a nearby venue and groups of people outside, so it's worth inquiring about room location preferences.
Verify Room Amenities
Some guests were surprised by unexpected room features, such as a balcony facing a smoking area, so it's recommended to confirm specific room amenities before booking.
Consider Alternative Dining Options
While the hotel has an in-house eatery, guests also suggested exploring nearby eateries for dining options.
Check for Cleanliness
A few guests mentioned cleanliness issues such as dirty carpets and showers, so it's advisable to check recent reviews regarding cleanliness before booking.
Inquire About Heating and Cooling
Some guests experienced issues with room temperature control, so it's worth checking with the hotel about heating and cooling options in the rooms.
Consider Location Safety
A few guests expressed concerns about the safety of the area around the hotel, particularly after dark, so it's advisable to be cautious when venturing out at night.
Parking Consideration
Guests appreciated the availability of free parking, but it's advisable to confirm parking arrangements in advance, especially for those traveling by car.
Location
361-363 Prince Regent Lane, London, E16 3JP
What's nearby
- East End3.2 mi
- Tower of London4.6 mi
- Tower Bridge4.6 mi
- The Shard5.1 mi
- St. Paul's Cathedral5.6 mi
- Waterloo6.3 mi
- London Eye6.5 mi
- Strand6.7 mi
- Big Ben6.8 mi
- Palace of Westminster6.8 mi
- British Museum6.8 mi
- Central London6.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Prince Regent Hotel Excel London
Low season | April |
|---|---|
High season | June |
Average price (weeknight) | $95 |
Average price (weekend night) | $102 |
When to book a room at Prince Regent Hotel Excel London
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Prince Regent Hotel Excel London
FAQs when booking at Prince Regent Hotel Excel London
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Value for money | 8.2 |
|---|---|
Distance to city center | 6.8 mi |
Nearest Airport | London City |
Distance to airport | 1.0 mi |